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Read what people are saying
about Precision Garage Door

Precision Garage Door of Riverside
has received 2907 reviews, averaging 4.82 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dean came out to my house today to repair my garage door opener and he was extremely helpful. He answered all of my questions and was very friendly. I would highly recommend this company.

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A Response from: Don Taylor

Dean is a real peoples person and does a great job for us...thank you.

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was professional and fast, he also arrived early. He performed warranty service. Good thing I kept my receipt from 7 years ago. Thanks very much.

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A Response from: Don Taylor

Thank you for your review of our warranty service. We are here for whether it is new service or to honor our warranty.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

u get 5 stars from me dean was awesome service was great too bad the rest of the world isn't this nice and efficient

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A Response from: Don Taylor

Thank you very much for your feedback...Dean does a great job for us.

Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I received 3 repair bids from local companies and Precision was in the middle. What helped me with my decision was how helpful their office staff was. I received an e-mail with my appointment time for the same day. Dean phoned me when he was leaving his previous job so I didn't have to wait around all day. He took the time to explain what he felt needed to be addressed now and what could wait till a later time with no pressure on my decision and gave me advice for the future to keep my door working in top shape. My door works and sounds as it did the first day it was installed. You get what you pay for and I'm glad I paid Precision

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A Response from: Don Taylor

Our number one priority is respect your time and treat you the way we want to be treated, and to give your the info you need to make the right decision for you. Thank you for your feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

***** Technician Bill Weber arrived on time and replaced broken springs, balanced door suspension and checked operation very professionally and fully meeting my expectations. Bill Weber had a nice disposition and answered all my questions. I recommend Precision for broken spring repair without hesitation.

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A Response from: Don Taylor

Our goal is to meet or exceed our customer expectations every time. Thank you for giving us your report card.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was outstanding and quick. Tech was outgoing and professional. I would highly recommend them to anyone

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A Response from: Don Taylor

Thank you very much for your recommendation.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5-service was excellent from the customer service to the tech. I was very happy and will be a returning customer. the service tech provided excellent service.

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A Response from: Don Taylor

That is what we like to hear from our customers. If we don't we try to fix it...which is why your feedback is so important to us. Thank you.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did a good job at assessing the problem and fixed it quick

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A Response from: Don Taylor

Thank you sir for your comments.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you! Always professional and knowledgable! A pleasure to deal with, very satisfied!

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A Response from: Don Taylor

Living up to our warranty is what we do. Happy that you are satisfied.

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Cost was twice what I expected but after Mark the technician explained my needs and the safety requirements I agreed. Great service and they came after normal working hours.

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A Response from: Don Taylor

Our goal is to always be transparent about your garage door and opener issues and are elated that we were able meet your needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was exceptional. Your technician very polite and a great staff member to your company. I am more than pleased with the service provided. Thank you

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A Response from: Don Taylor

Thank you for your feedback.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your BBB accreditation seal was a big reason for contacting you; also read the reviews of previous users of your repair service in our Riverside area. Jose telephoned ahead of time, as promised, arrived promptly, assessed the problem and gave us some options. We needed new springs and rollers and a drum and some wheels He performed the repair quickly, efficiently. The door is functioning smoothly & quietly. Better than new (which was 17 years ago). He is more than able and professional, he is also straightforward and very personable. We are highly satisfied. Thanks very much.

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A Response from: Don Taylor

Mr. Gill, our reputation is very important to us and we highly appreciate your feedback and validation of our technician and service.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Jose Perea
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jose was at the house in record time and knew just what he was doing. The door should be good for another 10 years! Thanks for your speed and your very capable service man.

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A Response from: Don Taylor

Thank you for allowing us to service your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dean provided WOW! customer service! He needed a part to fix my opener and didn't have one on his truck.( This was on a Friday afternoon.) He said he could come back on Monday to finish the repair. Sensing my disappointment, he called around, found the part, PICKED IT UP ! and finished the repair. He was so understanding of the fact that I was concerned about an unsecure garage over the weekend. I'd call that WOW customer service. Thank you so much!

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A Response from: Don Taylor

We are happy that we could exceed your expectations. Thank you for give us the opportunity to service your door.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 out of 5. Called on Tuesday, had a tech (Jose) out here on Thursday, replaced springs in 1/2 hour. Really quick and professional. Definitely a keeper

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A Response from: Don Taylor

We always strive to be our best on every service call. Thanks for your feedback.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had Precision install new cables and springs on my garage door ,was not to happy with the cost from the phone quote .At this point I sent in a rather harsh review and after a talk with Kevin( the owners son ) it was a matter of communication between the pricing with the girl answering and myself. As usual with the right information you will always resolve a problem. Thank you Kevin for your imput and help.

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A Response from: Don Taylor

Thank you for re-reviewing us after speaking with you.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed with the good attitude and professionalism of the technician. He presented three options and explained them thoroughly without any pressure. When I made my choice he did the job perfectly and quickly. He installed a belt drive opener and I was amazed how quite it was. To say the least I was very satisfied and will recommend Precision to my friends.

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A Response from: Don Taylor

We are proud to have met or exceeded your expectations...that is our goal.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with the service. Thank you

-

A Response from: Don Taylor

Thank you for being our customer.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jose did an awesome job of repairing my door. Thanks a million Jose.

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A Response from: Don Taylor

Thank you for allowing us to serve you.

Jose Perea Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Jose Perea
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The gentelman that came out was prompt and explained everything well and seemed to be honest with us. He was neat and clean and the job didnt take that long.We chose to have the most expensive work done but thats on us. It remains to be seen if the company will treat us as well if the occasion arises that we need them to come back because the parts have a lifetime warrenty and we have a warrenty for 3 years on the labor. but so far so good the garage door seems to be working well and the genelman that did the work did some extra tweaking to the door to make it less noisy. all in all he did a very nice job. Thank you Dean

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A Response from: Don Taylor

Our commitment to you is excellent customer service throughout our relationship. We expect our repairs to perform above and beyond the standard. But if you have a warranty issue we will be back with just as much enthusiasm. We appreciate your review of us.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lance did a wonderful job. very clean. I will highly recommend this company.

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A Response from: Don Taylor

Our number one priority is our customers. It reinforces our commitment to hear that our customers appreciate our services. Thank you.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lance arrived on time and ready to work. He was thorough and was finished in the time he said it would take to repair the garage door. He explained what he would replace and what it would cost up front. I would absolutely go with Precision again! Unfortunately the electricity was turned off because work was being done in the area and we couldn't test the door, but Lance said if we had ANY problem he would come back to address it. Thank you Lance!

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A Response from: Don Taylor

Thank you for being our customer. Lance is a service pro.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was great and professional.

-

A Response from: Don Taylor

That is the service we intend EVERY TIME! Thank you for your feedback.

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called for spring and cable replacement for a two car roll up garage door.iIwas told it would cost $225.00 over the phone and when the Tec arrived he said it is $390.00 and to make me feel better he now would give me bigger springs for this price. I have been a licensed contractor for 39 years and never have run into such foul business practice. As I call around the first price is right in the ball park and at the time I needed the door opened so I could take out my truck, in other words I now had no choice to call another install Co. Very foul practice,I realize they will delete this review however it will be on Yelp and filed with better business. This review isn't just about the money it's about the way they do business. The installer was a really good guy he should be working for a honest company. As for the big springs the $390 price was for the little springs,littler than what I had and as i bitched of the price I was given the big springs for the same cost. If I wanted big I can afford it however the little ones lasted 25 plus years. The problem hear is being deceived. I never complain the damage is done except for you people that will do business with them....

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A Response from: Don Taylor

Thank you for your review sir and for alerting us of this problem. This was a misunderstanding, or mis-communication as explained by Kevin's communication with you. And thank you for your subsequent review after your discussion with Kevin. Alerting us of a problem is how we get better if there is one.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From beginning to end, this was the easiest, most efficient and most professional company that I could have hoped for. After one phone call, I had an appointment the following day and the work was done professionally and efficiently in less time than I would expect it to take. Lance Thurlow (the Precision technician) was excellent! I am surprised that such an employee is not immediately promoted directly to the top and into a position of leadership over all employees so that his level of professionalism, his product knowledge and installation expertise, and his calm demeanor and intelligent example of leadership might be learned and then quickly spread throughout your fine company. I work with and evaluate hundreds of potential allied health professionals every day in my classes and I can honestly say that Lance is the real deal. He is excellent at his job. Definitely 5 STARS!! Thank you Precision! Michael Cryder Professor of Anat. & Phys./ Biological Sciences RCC (City Campus) Life Sciences (BIOLOGY) Department Riverside, CA. 92506 951-222-8263 www.myanatomymentor.com MTSC 324 (office)

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A Response from: Don Taylor

Thank you very much for your feedback sir. This is the kind of service we seek to provide every time. Your feedback is appreciated to help us to continually evaluate ourselves, and it is reinforcement for our valuable employees.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Liked the people that came out to do estimate.....easy to understand & talk to

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A Response from: Don Taylor

We appreciate your business and feedback.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

technician was very good as was the co

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A Response from: Don Taylor

We appreciate your feedback.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five stars...xlnt work Always 100% reliable.

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A Response from: Don Taylor

Thank you for being a repeat customer and for your input. We depend on customer input to stay on top of our quality of service.

Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door were open for business at 0600 hrs Tuesday answering my emergency call. The Tech Joe was at my house by 0800hrs. The competition did not return my call till after 0800 hours. Precision Garage is Awesome!!!

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A Response from: Don Taylor

We appreciate the opportunity to serve you, and your review of our performance. Customer reviews gives us the feedback we need to continue to improve our services. Thank you.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a broken garage door spring and called Precision Door. Mark came the same day and fixed the problem quickly. He was very friendly and helpful, giving me information on how to maintain the door properly.

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A Response from: Don Taylor

Our goal is always be the best we can be. Your feedback is very much appreciated.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Riverside Area

(951) 225-4371

(951) 225-4371
Temecula Area

(951) 331-3254

(951) 331-3254
Palm Springs Area

(760) 459-8572

(760) 459-8572
San Bernardino Area

(909) 748-5478

(909) 748-5478
Mountain Cities Area

(909) 279-1442

(909) 279-1442
Moreno Valley Area

(951) 992-1780

(951) 992-1780
Victorville Area

(760) 475-9541

(760) 475-9541
Precision Door Service
Office: (951) 795-4758
6236 River Crest Dr
Ste G

Riverside, CA 92507
Precision Door Service
Office: (951) 290-3423
26413 Jefferson Ave
Suite E

Murrieta, CA 92562
Precision Garage Door Service of Palm Springs
Office: (760) 530-8540
225 S Civic Drive
Suite 1-2

Palm Springs, CA 92262

Licenses

CA State Contractors License
809067

If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:

precisiondoorla.com