Garage Door Repair in Riverside & San Bernardino County - Page 60

Ernie Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We received your phone number through our neighbor. Jose was on time fast and efficient at replacing our springs and cables.

Mark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jose Perea was on time and did a great job.

Elizabeth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent custumer service Showed up on time Michael friendly and very knowledgeable and did great work

John Perez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is my third or fourth time contacting Precision Door Service. I have been extremely satisfied with the level of honest service and professionalism every single time. I have never felt any pressure to buy any unneeded parts or service. Kudos to the last technician "Jose". He was very prompt, courteous, and professional.

Bruce Macumber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Always very attentive and helpful-always!

Jim Dahl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called for service through your yellow page ad. They promptly answered the phone and scheduled an appointment for that same morning. The tech arrived on time and replaced my garage door opener within a couple of hours. He was very knowledgeable and efficient.

John Mccabe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike Napolitano is an employee that Precision Door Service should be very proud of. He completed the work on my garage door to my total satisfaction. His work was clean, demonstrated a complete knowledge of his trade, and the end product of his work was outstanding. I would recommend him highly. Jack McCabe

Bill Brumbaugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Would highly recommend Precision. The team did an outstanding job from start to finish. We love how quiet and well insulated these doors are. Thanks Precision!

Dan Borum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service technician was very knowledgeable and efficient and actually was able to do the job a day earlier than scheduled. Did one of you packages springs rollers etc and the door works great definitely recommend to the neighbors. Five Star all the way

Howard Wicks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your repair man was very professional and I believe was also honest about the work to be done, and was able to complete the work quickly and professionally, Steve was quite honest in the way he presented the work to be done and showed it in the way he continued to perform the necessary work. Thank you Howard Wicks

Mario Costa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would give the tech an average of 2.5 points out of 5. I have 2 doors at this house he inspected only one door. he tried to release the latch from the 2nd door and he was not able or really care to do it. He program both doors ok and one of the openers cover had a screw missing and he did not secure it and left it hanging. His suggestion to me was use tape to secure the cover. After he left i secure it with a drywall screw, and is nice and tight. Very low motivation individual. I hope that this helps to make improvements to your service. Thanks, Mario A. Costa

Ionne Barnes-joshua

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dean Laurenenson was the technician that came to our house today. He was very courteous, and knowledgable about what we needed. He was a pleasure to deal with, not pushy and e planned our options. We appreciated his expertise and hooebto hafecavreoair tech come to look at our garage door!

Kathy Burros

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to get an appointment when i wanted. The technician was early and ver fast. Ver polite. 5 stars

Jerry O'brien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick service, reliable and courteous. We have used Precision several times and have always been very satisfied. Service person was professional and friendly. Thank you.

Kathy Holsted

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos Jaquez arrive to our home at the time he said he would be there, which is great, not everyone does. He was polite and friendly, he introduced himself when he arrived and proceed to get the job done. While working he kept things organized and tidy (would sweep up after uninstalling the old garage door and then once again after installing the new door). He would check if I had any questions and when done made sure remotes and my app. on phone worked to open and close the door. It was done faster then I expected and the finish product looks good.

Ernest Payette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Tech (Steve Marsh) arrived on time, briefed me on the garage door opener problem, explained all my options and the price of a new garage door opener. We agreed on the price and Steve proceeded to work in a very professional manner Upon completion of the installation he lubricated all the garage door hinges and explained/demonstrated how the garage door opener worked. Steve is very knowledgeable about his CRAFT. I would rank him as a valuable employee to your organization. Should I ever need future service done, I would request Steve to do the job. Ernie

Richard Montague

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time. Service was done promptly. Technician was personable.

Arnel Bitoon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and friendly

Donald Wolfe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on a Friday in the morning and they were at my house by 3pm the same day. Bill Weier was the Tech they sent out. He assessed the problem and called it in. Since it was late they could only place the order for the parts . They gave me an appointment for Tuesday and showed on time. My installer was Carlos Jaquez. in a matter of 45 minutes he fixed the problem. Was neat, clean and very professional. Since this was a recent install it was all covered by warranty. There was not the usual questions about how this happened, they just went ahead and fixed it, no charge. They even changed out the window inserts on the other door free. I have been a customer of Precision for over Ten Years and have always found their service and professionalism of the highest standard.

Steve Formaneck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was having an issue with the door not staying closed. Precision was the company that installed the door in the first place so I called them of course. Bill Weier was the technician that was dispatched. He actually arrived 30 mins ahead of the appointment time which was awesome. I showed him what the door was doing and he knew right away what the issue was. The programing of the door opener was messed up. He had it fixed in about 2 mins and then didn't charge me since it was part of the original warranty. He also showed me how to reprogram the door myself just in case there was a "next time". Bill is awesome. Precision will be the ONLY place I call if I ever have a problem.

William Mcgregor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you! Carlos and Son were great! Professional and quick. Nice door, great service!

Michelle Stoker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was great to call after normal business hours and get a live person to set up an appointment for the following day. Steve was prompt and very courteous taking time to explain everything about the repair and answer any question I posed to him. Thank you for your help in this matter. :)

Eunice / m duane Hedrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Napolitano was punctual, courteous, efficient, sought help when he needed it, and secured the garage door until a new one could be installed. Was concerned for my safety and security. He was very professional.

Kareen Delconte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I can't say enough good things- or express my gratitude adequately- for the OUTSTANDING service provided by Michael and the Precision team! Firstly, they were extremely polite and professional when I called to schedule my original appointment. Then, when I was forced to reschedule at the last minute, they were more than happy to accommodate me. I really appreciated that! I live in a complex where long-term parking on the street is not allowed. So, when the spring on my garage door broke, I was in a real jam. The door was simply too heavy for me to lift so I HAD to get it repaired. I have experienced some significant financial hardship recently, so I was quite concerned about whether or not I could even afford the repair... very stressful, actually. When Michael arrived, he was very kind and in addition to throughly explaining the repairs that were needed, he bent over backwards to give me the best possible price. He did an excellent job with the repair and gave me useful information about upkeep and a heads up about what might need to be repaired at a later date. I couldn't be happier or more thankful for the quality of products and services I received. Michael and the Precision team took the sting out of a very troubling situation. They were a Godsend, as far as I'm concerned!!! :-D

Nelia Alforja

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

thanks for a very good service.

Patti Phay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would have given 0 however it was not an option. Communication with this company is very poor. I have left 3 emails eith 3 different people the ownertwice, the salesperson twice and one to office personnel. The person that purchased the door had passed away 2 weeks after ordering and they, according to policy, haveto see what they can do. I have actually spoken to a female in the office and she told me she would speak with the owner and get back to me. It never hapoened. Left email with owner no response. Left email with sales person no response. They seem to be keeping the $487 deposit

John Tasevski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service

Debra Jefferson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciate the prompt and efficient service I received from Precision Door Service. The technician thoroughly explained what had happened to my garage door and what would be the best way to fix it. He ( Mike) was courteous and knowledgeable. I highly recommend this company

Brenda Burns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was Saurday. The technician came out at the beinning of the appointment window. He found the problem and fixed the problem promptly and I got to enjoy my day.

Jeff Chikusa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service