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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read the 5 Star Reviews
for Precision Garage Door Riverside & San Bernardino County:

Broken Garage Door Spring Repair
Corona, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/23/2013
Comments: Online
submission
[?]
Jose was awesome..he took his time to make sure it was the correct springs even after he already finished installing it. I wouldn't have known the difference if they were the right springs or not but he went ahead and took everything off and put in the correct springs. I am very satisfied with Jose's work and would definitely give them a call for any future garage related issues.
– Johnny Khu
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jose Perea
Broken Garage Door Spring Repair
Hemet, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/22/2013
Comments: Online
submission
[?]
We have used your company in the psst Always foundd them to be very good.
– Fred Day
Service Provided:
Broken Garage Door Spring Repair
Product:
Carriage House Garage Doors
Technician:
Mark Balsamo
Broken Garage Door Spring Repair
San Jacinto, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/22/2013
Comments: Online
submission
[?]
Excellent, On Time Service!
– Gerald Spikes
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Mark Balsamo
Broken Garage Door Spring Repair
Beaumont, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/20/2013
Comments: Online
submission
[?]
Mark was on time, professional and very helpful. Mark took the time to explain the different problems with my garage door and how he was going to fix it. My family appreciates the the service your company has provided us and I will highly recommend your company and Mark for any garage door repairs.
Sincerely, Rick Kirkruff
– Frank Kirkruff
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Mark Balsamo
Broken Garage Door Spring Repair
Wildomar, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/16/2013
Comments: Online
submission
[?]
It is such a drag having the garage door suddenly stop working! On Angie's List recommendation we called Precision Door Service at 4PM. It was a good call, our appointment (which could have been that night) was scheduled for the very next day. Technician Brent arrived on time, inspected garage door and opener, explained nature of the problem and offered two options, with prices included. He was professional and efficient, we felt complete confidence in his work. Excellent over-all service. Thank-you Precision Overhead Garage door Service.
– George Newby
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Brent Bassett
Broken Garage Door Spring Repair
Wildomar, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/16/2013
Comments: Online
submission
[?]
Previous review did not include technician's name and service performed. Please refer to first review.
– George Newby
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Brent Bassett
Broken Garage Door Spring Repair
Lake Elsinore, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/14/2013
Comments: Online
submission
[?]
Recieved a quote to have 3 garage doors installed replacing old original wood doors. The service tech was very knowledgeable and helped me understand doors, door openers and what my options were. My budgeted estimate was about $600.00 MORE than the offer he made. He included upgrades to all the doors and a lifetime warrenty for the doors and parts. The service was excellent and the scheduling of the replacments was done within a week. Excellent service.
– Paul Elliott
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Ray Soria
Broken Garage Door Spring Repair
Riverside, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/14/2013
Comments: Online
submission
[?]
Mark was very knowledgable and efficient in his work.
His friendly demeanor was an added pleasure.
– Bob Lefebvre
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Mark Balsamo
Broken Garage Door Spring Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/11/2013
Comments: Online
submission
[?]
I had a great experience with this company and great customer service. I made the request for service and was promptly met with an appointment. Brent was at my door a short time later and did an awesome job. I will definitely use this company again and recommend them to anyone in need of any garage door repairs.
– Jon Harrell
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Brent Bassett
Install Garage Doors
Fontana, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/10/2013
Comments: Online
submission
[?]
Jose came by first on a Wednsday to give me a quote. He was on time and friendly. After comparing the quotes from other companies Precision was the one that impressed me the most. What impressed me was Jose showed up on time, in a clean uniform, clean work truck, and also he is very friendly. I called him back a day after and we scheduled a whole garage door replacement. I like that Precision has been around for many years, and has an A grade by the B.B.B. They are a little more expensive, but there customer service, knowledge, and better selection makes it worth it. Thank You Jose for making me feel comfortable and relaxed.
– Rafael Chavez
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Jose Perea
Broken Garage Door Spring Repair
Beaumont, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/10/2013
Comments: Online
submission
[?]
David was great.
– Don Roberts
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
David White
Broken Garage Door Spring Repair
Fontana, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/09/2013
Comments: Online
submission
[?]
I was looking for garage door insulation and chose your company from the yellow pages. I also had to have new door springs put on as the old ones were in bad shape. Today it was finished and I'm pleased with the results.
– Loretta Lapaglia
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Gary Pomfret
Garage Door Repair
Corona, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/09/2013
Comments: Online
submission
[?]
Your technician was professional in his conduct and efficient in the work he did.
– Roger Johnson
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Jose Perea
Broken Garage Door Spring Repair
Norco, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/08/2013
Comments: Online
submission
[?]
Jose was prompt, courteous, and a professional. I would recommend and use Precision again.
– david hall
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jose Perea
Garage Door Repair
Winchester, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/07/2013
Comments: Online
submission
[?]
The website was very professionally created. Additionally, when I spoke with the customer service representative, she was friendly and reassuring that my problem would be resolved today. The technician, Jose Perea showed up a few minutes early, which was a pleasant surprise. He addressed my concerns and made sure he understood the issues before he began any work. He was very pleasant and his appearance and demeanor was very professional. He completed the work in a timely manner and provided contact information upon his departure. I would definitely recommend Precision Garage Door of Riverside
– Brent Perguson
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Jose Perea
Garage Door Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/03/2013
Comments: Online
submission
[?]
Dave came and fixed the garage door faster than I could type this comment. Dave was GREAT! I really appreciated the professional, quick service.
– Terry Meeks
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
David White
Broken Garage Door Spring Repair
Corona, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/02/2013
Comments: Online
submission
[?]
Brent was very friendly and informative. He took care of the problem in less than 90 minutes. He gave me couple options and told me about the life time warranty. I am very impressed with your company and will use you for future recommendations.
– Jon Hong
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Brent Bassett
Garage Door Repair
Rubidoux, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/01/2013
Comments: Online
submission
[?]
Mark called wednesday afternoon and said,"I'll be there in 40 minutes." He was at the door one minute sooner. Just as swiftly, he diagnosed the problem with our garage door. He is personable, professional and very polite. If the need for help arises again, we'll ask for him by name. Thank you
– bob steinbrinck
Service Provided:
Garage Door Repair
Technician:
Mark Balsamo
Garage Door Repair
Fontana, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/26/2013
Comments: Online
submission
[?]
called precision garage door at 6:30 pm looking for service that night. tech schedules where checked and an appointment was scheduled for that night. Tech was ray' he called before arriving and gave arrival time. he was on time, gave the repair estimate, once I said o.k. he stated to work. with-in the hour the garage door was working like new. thanks ray.
great customer service, fair pricing, quality work equal my business and the recommendation to others..
– Robert Lape
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Technician:
Ray Soria
Install Garage Doors
Victorville, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/26/2013
Comments: Online
submission
[?]
Lee Hitt was very professional. All of my questions were answered clearly and completely. The installation was done properly and fine tuned to align with my existing lift motor. I would recommend this company to a friend.
– Lehman Moses
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Lee Hitt
Install Garage Doors
Yucaipa, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/24/2013
Comments: Online
submission
[?]
I chose Precision based on the professionalism and knowledge of Connor Lavis when he came out to give me the quote. I had another local company come out as well, but not as knowledgeable, professional and to the caliber of Connor Lavis. The door installer Johnny was also very knowledgable, courteous, professional and prompt in coming to install the door.
Thank you very much !
– Mark Zamora
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Connor Lavis
Garage Door Opener Install
Riverside, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2013
Comments: Online
submission
[?]
Ray was the "garage door opener expert" that was sent to our home for a estimate after a power surge. Within a couple weeks we called back in ready for install. Ray also came out to do install. He did a great job and we are very happy with the service. Thanks! :)
– Frank Kretsz
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Ray Soria
Broken Garage Door Spring Repair
Corona, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/21/2013
Comments: Online
submission
[?]
The employees I spoke to were professional. I like the fact that a human answered the phone and the service tech was earlier that expected, he was very helpful and nice, not to mention completed his work quickly.
– John Vasquez
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jose Perea
Garage Door Repair
Riverside, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/21/2013
Comments: Online
submission
[?]
Jose was very pleasant and professional. He had a friendly attitude and did he work quick and thorough. He called me 30 minutes in advance to notifity me of his arrival time. Great work! I will tell a friend.
– G Walker
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Jose Perea
Broken Garage Door Spring Repair
Hemet, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/19/2013
Comments: Online
submission
[?]
Very good professional service.
– Shana Zanbruggen
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jose Perea
Broken Garage Door Spring Repair
Corona, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/18/2013
Comments: Online
submission
[?]
The tech, Jose, was on time, thorough and very nice to deal with. He certainly makes a good impression for your company. If all of your techs are like him, your company can only succeed.
– Wallace Lucett
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jose Perea
Broken Garage Door Spring Repair
Hemet, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/17/2013
Comments: Online
submission
[?]
Conner was very professional I felt he took the time to answer all our questions to make sure our needs were met I was really pleased with the service call I would...
– Tasha Schug
Service Provided:
Broken Garage Door Spring Repair
Technician:
Connor Lavis
Broken Garage Door Spring Repair
Corona, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/17/2013
Comments: Online
submission
[?]
Mark was very knowledgeable and very friendly. Work was completed in a timely manner. We will recommend Mark to our friends and neighbors.

Jerry Wilson
– Jerry Wilson
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Mark Balsamo
Garage Door Repair
Hemet, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/16/2013
Comments: Online
submission
[?]
i am tina's mother and i needed repair for her garage door. the response time was very impressive and the service was even better. the technician was very prompt and did an excellent job. the assessment of the garage door equipment was accurate and honest. i will definitely call upon your services if it is needed.
– Tina Rabbitt
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Lee Hitt
Broken Garage Door Spring Repair
Riverside, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/15/2013
Comments: Online
submission
[?]
Gary was great! He was on schedule and very professional. I can't thank him enough for the great service.

Thank you
– Andrew Sudibjo
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Gary Pomfret
(951) 225-4371
Riverside Area
4.84 out of 5 stars
(107)
Read All Riverside Reviews
(951) 795-4758
Temecula Area
4.81 out of 5 stars
(107)
Read All Temecula Reviews
(951) 992-1780
Moreno Valley Area
4.67 out of 5 stars
(38)
Read All Moreno Valley Reviews
(951) 846-6946
Banning | Beaumont Area
4.77 out of 5 stars
(45)
Read All Banning | Beaumont Reviews
(951) 763-7569
Hemet Area
4.77 out of 5 stars
(49)
Read All Hemet Reviews
(951) 566-4739
Sun City Area
4.95 out of 5 stars
(13)
Read All Sun City Reviews
(909) 748-5478
San Bernardino Area
4.69 out of 5 stars
(22)
Read All San Bernardino Reviews
(909) 435-0539
Redlands | Loma Linda Area
4.79 out of 5 stars
(22)
Read All Redlands | Loma Linda Reviews
(909) 279-1442
Fontana | Rialto Area
4.7 out of 5 stars
(24)
Read All Fontana | Rialto Reviews
(909) 547-3616
Big Bear Area
4.88 out of 5 stars
(4)
Read All Big Bear Reviews
  • Angelus Oaks
  • Big Bear (4)
  • Fawnskin
  • Green Valley Lake
  • Sugarloaf
(909) 744-5416
Lake Arrowhead | Crestline Area
4.98 out of 5 stars
(6)
Read All Lake Arrowhead | Crestline Reviews
(760) 475-9541
Victorville | High Desert Area
5 out of 5 stars
(5)
Read All Victorville | High Desert Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door (951) 795-4758
27280 Via Industria, Suite A Temecula CA 92590

Precision Garage Door (951) 992-1780
130 Walnut Ave, Suite A10 Perris CA 92571
Precision Garage Door Warranty

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