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Read what people are saying
about Precision Garage Door

Precision Garage Door of Riverside & San Bernardino County
has received 1372 reviews, averaging 4.82 Stars:
Review:

I have been a Customer for 3 Years now, and Jose Perea is the person who originally sold me the BEST PACKAGE and repaired my Garage Door, and once again 3 Years later, he shows up again to fix some minor details, but tuned up my door and assured me that door still has a few years left. Very Professional and straight to the point. Solid Customer service and professionalism. Thank You Jose and your helper, he is in good hands and well Trained.
Jesus Reynoso
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

Bill did a great job on our new garage door opener. Everything works great, thanks..
Shawn Stroud
Bill Weier Service Provided:
Garage Door Opener Install
Technician:
Review:

I highly recommend Precision. My technician was very knowledgeable and trustworthy. I will definitely tell my family and friends about the exceptional service I received.
Maryhelen Campos
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

When your garage door torsion springs break and your garage door weighs more than 400 pounds, guess what....you car is locked in your garage. That happened at 7:00 in the morning. After extensive review of all repair companies, Precision's website gave me the confidence to call them. By the afternoon the springs were replaced, cable replaced (they were frayed and another company probably would not have said anything), new rollers installed, etc. The tech. Jose Perea and his assistant Mike worked their magic, with smiles on their faces and personality. I would hire them away if I still had my business....(I retired) Best to you guys! I recommend everyone have Precision evaluate your garage door system BEFORE something drastic happens and your car is "locked up"! Preventative service..not panic service.
Bruce Sneller
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The service I received was timely, and the technician (Mike Napolitano) was professional, courteous, and took the time to explain all aspects of the required service. Thank you for a job well done!
Kathy Wood
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Bill was very thorough and explained what he was doing. When the programming of the keypad didn't work the first couple of times he was able to find the correct procedure for the keypad he installed. He even programmed my new car for me. Thanks.
Diana Kramer
Bill Weier Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Referred from Home Advisor.
Sharon Margulieux
Bill Weier Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Date: 07/26/2017
Install Garage Doors
,
Review:

Five stars Prompt, professional and courteous.
Richard Vasquez
Service Provided:
Install Garage Doors
Technician:
Review:

Selected based on other reviews, did not see any negative. Met expectations. Fair price for repairs and servicing.
Ingred Gutierrez
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The work performed was satisfactory however the cost of the garage door bottom strip was excessive - they charged $150 & you can buy online for approximately $60 maximum. I did not see invoice until work was complete as it is electronic.
Joe Benvenuto
Service Provided:
Garage Door Repair
Technician:
Review:

I am a repeat customer and called you because of my high satisfaction last time. Dean, your estimator/salesman is tops. I'm sure your technician(s) will be high quality, too, just like he (sorry, I do not remember his name) was the last time.
Stephen Ansley
Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Amazing service! I called and had a technician here within 2 hours and he completed the job perfectly / even on a Sunday. I would recommend PRECISION for any/all repairs or installations.
Dan James
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

Sales Rep/Technicians and Admin just want to upsell and have not much concern about the safety of their customers. I called main office and told that my garage door is falling apart and not safe. Toi Green told me that someone will come and fix the door before they will replace it once the product will arrive but I have not heard from her anymore and did not returned back my calls as she promised. I was told by the initial sales person/Technician that my new garage will arrive within 3 weeks that is why I ordered the expensive garage after upselling me with better quality product but in reality it will not be delivered for more than 4 weeks. FYI, I called for a repair because I have the warranty from previous services from this company but I was sold the "upgraded" whole garage door assembly instead (door, motor, belt, spring, etc) Services NOT recommended.
Dionisio Vallejos
Dean Laurenson Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

Suddenly, my garage door wouldn't open, so I called at 10 am the next morning and someone came out in two hours. The repairman was pleasant and well-trained. He showed me the broken springs, told me the rollers were bad and the track needed lubrication. I was shown a list of charges for the repairs before he began. My door works and sound great now. I highly recommend Precisions Overhead Garage Door Service.
Dee ann Palmer
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was very pleased with the technician, as he came on time and fixed the problem in a very short time, I was surprised when he said he was done.
Serpouhi Arakelian
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

My technician (Jeffrey) was FANTASTIC. He called me in advance to fine-tune a few details related to what parts would be needed to make my necessary repairs. He was on time, professional, and timely with his repair. He then went over the work that he performed and discussed preventive maintenance steps as well. Great job! Thank you.
Vincent Haydel
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

I hit my garage door with my car, so getting someone to fix it right away was important - the tech showed up earlier than promised, took care of the problem expertly and got everything running better than before! It was an all around excellent experience in a frustrating situation!! I highly recommend Precision Garage Door Service!
Mary Adams
A Response from: Don Taylor

Thank you so much for your review. We appreciate you as our customer and look forward to serving you in the future.

Bill Weier Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Bill was very good and answered my questions. He is an excellent employee!!
Martin DiGiovanni
A Response from: Don Taylor

Thank you so much for your review. Bill's main objective is make that his customer's are 100% satisfied. Thank you for being a Precision customer.

Bill Weier Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Bill was an amazing Tech. He was quick,courteous, and professional at all times. He went over all our options and explained everything to us. We will definitely be recommending Precision Door Service to all our friends and family.
Jessica Moncrief
A Response from: Don Taylor

Thank you Jessica for your review. Customer input is how we make sure that our service remains extraordinary.

Bill Weier Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

fast friendly and the repairs were done in no time.
Nancy Habina
A Response from: Don Taylor

Thank you so much for your review, Nancy.

Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

They were fast..great job, thank you to Jose and his assistant..
Fahmi (ebe) Ebrahim
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jeffery Micheloni was awesome to communicate with. He displays excellent customer service. Thank you :)
Monte Parson
Service Provided:
Garage Door Repair
Technician:
Review:

Overall satisfied with the work. Jose, the service tech, arrived on time and was polite and professional. The overall cost was about $75 higher than what I was quoted over the phone. I called Precision to see if they could lower the cost a bit to match the phone estimate, but they did not lower the price. Expect to pay a minimum of $324 for a simple spring replacement. The service was completed in about 30 minutes. Jose greased and oiled the other moving parts on the garage opener and overall system. It sounds much quieter and runs smoother. Overall, a great job, just a bit more expensive than what I expected.
Lance Colmer
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Always appreciate professionalism and courtesy...thank you Mike!
Liane Hewitt
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

We had a small hiccup in the process but the team informed us as to situation and what they were doing to fix the issue. On the day of our install the installer open the package only to find that there is no weather seal for garage door in package. He told us he would be back on Saturday between 1-3 since he had a job in Victorville in the morning. He showed up right on time and jumped right in. He was very thorough and cleaned as he went. I would highly recommend these guys for new purchases. I know I will call if anything needs repaired
Todd Miller
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Bill came out and fixed my garage door springs. He also Did a tuneup. He is very professional and personable my garage door sounds a lot better and it works now I appreciate the work.
Sherrie Cullen
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

This is the second time we have used Precision Door Service. The technician arrived on time, friendly and knowledgeable. We had discussed a Senior Discount as advertised in your ad but evidently it was forgotten or ignored. The technician repaired the garage door quickly and efficiently. A five star rating would have been selected but for the lack of ackowledging the Senior Discount a four star rating was given.
Manuel Baltierra
Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

5 star service. Mike was very knowledgeable, experienced, professional, & personable. Fully explained the problem & the solution.
Martin Stensbol
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Service tech was on time and completed all work in a hour. Very professional and answered all of our questions.
Mark b. Fisher
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Mr. Mike is very nice and I'm very satisfied with his work.
Sarah Pacia
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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