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Read what people are saying
about Precision Garage Door

Precision Garage Door of Riverside & San Bernardino County
has received 1403 reviews, averaging 4.82 Stars:
Review:

Called late Saturday evening expecting Noone to answer. Rep answered, told her my garage door spring had broken and we set a appt for today Sunday. Techician arrived ahead of the appt time and readily replaced the springs with better ones. Checked and lubed all the rollers and rods. The rep was very professional and knowledgeable. Excellent customer service! I will use Precision again if the need arises and most certainly recommend you.
John Hernandez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your office personnel and installers were helpful, friendly, timely and efficient. It was a pleasure working with you.
HL
A Response from: Don Taylor

Thank you for choosing Precision Door, and for your review.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We were so happy with the same day service! Prompt and expert work from technician Mike! Thanks so much!
John Talley
A Response from: Don Taylor

Thank you for your review. Customer Satisfaction is always our main goal in what we do.

Mike Napolitano Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Fantastic service and very thorough work. These guys came highly recommended by a friend and I was very happy with the job they did. Booking was a snap, a technician was at my home in no time.
Daniel Young
Jose Perea Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

The Precision technician showed up early within the time window specified. He identified the problem immediately, explained the repair required, and quickly resolved the problem.
Tim Curley
Bill Weier Service Provided:
Garage Door Opener Repair
Technician:
Review:

Bill was very professional. He called while in route and completed the job before his promised completion time.
Nicole Copeland
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

5 STAR ! Professional, courteous, on/ time, knowledgeable. Performed the services I requested the same day, even though the tech had to travel some distance to obtain the parts we needed. I was pleasantly surprised at how easy they made the process . Just 1 one phone call in the morning , and my garGe door problems were repaired before the end of the day. I was so pleased, I entered their Contact info, into my Contact List in my iPhone, so I'll have it in the future, should any of our 3 gRage doors, develop a problem in the future. You can't give a higher recommendation than that. ! Henry W. & Linda L Coil, Riverside, CA.
Henry and Linfa Coil
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Called another company and got the run around for 2 days. Called Precision and had a repair man over within 2 hours. Great service and fixed the problem.
Kelly Gutierrez
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Jose was very personable and professional. He diagnosed the problem quickly, explained my options and performed the repair in short order.
William Becker
Jose Perea Service Provided:
Garage Door Opener Repair
Technician:
Review:

I needed to purchase a new garage door opener and to sinc my in car openers to my overhead garage door. Bill was my Technition. He was great, polite, efficient, and very professional. I will always use Precision Door Service for all my needs. I will recommend them to all my friends.
Sandra Van Ert
Bill Weier Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I chose this company because my call was answered by a live operator on a Saturday, the estimate was given on a Sunday, and the repair was also done on a Sunday during a time I was available so I didn't have to take time off from work
Jennifer Voss
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Used the company to repair my old garage door 10yrs ago... never had any problem since then... got anew garage door fr the same company... the door is just gorgeous... Carlos was so corteous ,vey professional & knowledgeable.... & fast worker too...
Brenda & tom Whelan
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The tech was very nice and even came out on late notice did a very good job I would highly recommend them
Kimberly
Service Provided:
Garage Door Repair
Review:

I search for local garage door vendors and Precision had the highest rating for customer service and warranty. I was not disappointed. The garage door motor stopped working but when it did it was loud and horrible sounding. Jose, quickly problem solved the main issues we were having and it was best to replace the motor put a new seal on the door and he even replaced a strut that was originally installed improperly. When he was done, within an hour, it opened beautifully, quietly. We are excited to have the smartphone option remote too! I am very pleased and feel that if I ever have any issue with it in the future a friendly, competent Precision Tech will solve the issue. Thank you, Jose!
Maureen Regalado
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Nine months ago I got a new door and Mike Napolitano was the technician they had sent out. He told me my options and I decided on a new garage door. Well, fast forward nine months to a couple weeks ago when I started hearing strange sounds coming from the door as it was opening. I called precision and Mike came out the next day with five star friendly service. He fix the problem and instructed me on what to do annually. I will continue to use and promote Precision Garage Door.
Cathy Dewitt
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

They came out in a timely fashion, resolved our problems in a short period of time, in a professional manner. I would use them again. A five star operation.
Richard Smithberg
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

Great service and, Jose was friendly and professional, our garage door works excellent!! Thank you
Frank Digregorio
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Michael replaced the infra-red eye kit on my double door and serviced same. I appreciated his knowledge and expertise in the course of his work.
Edwin Cornish
Service Provided:
Garage Door Opener Repair
Review:

Great Service - Again! Second Garage Door Opener Install - Fast, Friendly & A Great Product. Thank You!
Ed Durlak
Mike Napolitano Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

Always professional with great service. I would highly recommend this company.
Stephen Rizzo
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

I am very happy with the service and will call again.
Cynthia Lopez
A Response from: Don Taylor

Thankj you for your review, as your feedback is important in helping us keep on track with extraordinary customer service. Thank for being our customer.

Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great service man...kind, efficient..and a sense of humor....super nice guy!
Rick Cagen
A Response from: Don Taylor

Thank you so much for your review and for being our customer.

Service Provided:
Garage Door Repair
Technician:
Review:

Hello, I would just like to give a big THANK YOU to Jose Perea for repairing my garage door. I'd called the office the night before and was given an appointment for that evening,unfortunately, the person never showed. The next morning I called again and was told someone would be out between 8 & 10am. Within half an hour I received a call from Jose advising he would be at my home within 45 minutes. Jose arrived sooner. The very first thing he did was apologize for the previous no show. He took one look at my door and showed me all that was wrong, even the spring which I had not seen initially. Jose explained the components of the door system and explained the longevity of each component. I purchased the Lifetime Warranty. Jose honored my $15 coupon in addition to not charging me a service call fee due to the aforementioned no show. He was friendly, courteous, professional, and the epitome of what a great service professional should be. Thank you so much for having the good sense to keep this man on your payroll. It's the staff that keeps a good business in business. Thank you again. Sincerely, Cynthia Taylor
Cynthia Taylor
A Response from: Don Taylor

Thank you so much for your review. I too, apologize for the no-show as that is definitely not our way of doing business. The service and customer touch is who we really are. Thank you so much and we look forward to serving you in the future.

Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Very reliable company.
Policarpio Hipolito
Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Same day 5 star service. Mike Napolitano explained the problem with the broken spring, then explained options for the repair, so was able to make my own decision on repair. Mike was professional & completed entire repair in one hour! Thanks Mike, job well done!
Ron Bostrom
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I have called your company for help many time over the years, and have never been disappointed. Your personal are always polite, and very helpful. They see things I don't see and take care of them with out being asked. Great service.
Allen Fleming
Shane Stewart Service Provided:
Garage Door Repair
Technician:
Review:

I called at 12:15 for routine service and a few remotes. Jose was not only here by 2:00 but he called first to let me know he was in route. He was GREAT! Explained everything and let me know the costs up front. He was in and out and I was able to pick up my son at 3:00. Jose was very professional. I will be a returning customer. I am more than satisfied. Thank you Jose Perea and thank youPrecision.
Jennifer C
Jose Perea Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Very happy with service. Mike was very efficient and friendly. He did a thorough job. Thank you.
Kathleen Cash
Mike Napolitano Service Provided:
Garage Door Opener Repair
Technician:
Review:

Mike was very patient and explained every thing he was doing. I was very pleased with the prompt service. He just needed to program the transmitters I had purchased on line'.
Anita Soto
Mike Napolitano Service Provided:
Garage Door Opener Repair
Technician:
Review:

I was notified they could come early. I was given options so I could decide what was best for me. The technician was honest, friendly, and respectful. He completed the work in an efficient manner
Carol Rist
Bill Weier Service Provided:
Garage Door Opener Repair
Technician:
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