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Read what people are saying
about Precision Garage Door in:

Moreno Valley Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 119 reviews, averaging 4.80 Stars:
Review:

Mike, came out an provided us with several options towards the work that could be done to the garage door. His professionalism was without question top notch. Which is the reason we continue to call Precision when there is a garage door issue.
C J
A Response from: Don Taylor

C J, we appreciate your loyalty, as we will always strive for 100% satisfaction.

Mike Napolitano Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

5 stars because everyone whom I dealt with was nice and easy to talk to. The installer was very kind and warm; I believe his name is Carlos.
Donna Porter
A Response from: Don Taylor

Thank you so much for your review. We always aim for 100% satisfaction, and we are happy that we met our goal.

Carlos Jaquez Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Excellent Service Thank you
D Brown
A Response from: Don Taylor

Thank you!

Jose Perea Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Jose is so awesome, he knew right away what needed to be done to get our garage door working again and proceeded to fix the problem in a timely fashion! He was on time, called me to let me know he was on his way! We are so happy that we have a "new" garage door (well, almost, all but the door itself), and works so quiet we have to look at it to know its moving! Thank you Precision, I give you 5 stars!
Judy Rodocker
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

I never received a proposal. I received two emails that told me I had an appointment that I did not make and then they never showed up. Also it required two different appointments, one for garage doors and another door openers. One teck could not do both. To date I have not received a quote. Moving on.
Brett Boyd
Dean Laurenson Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

#5 because your website was easy to find and your representative was easy to talk to. Not like Sears; their rep seemed moody.
Donna Porter
A Response from: Don Taylor

Thank you so much for your review. We appreciate your input.

Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very professional , friendly. Prices are reasonable, will recommend to friends and family
Juanita Morlas
Jarrod Zamora Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Amazing service! Had an appointment within 24 hours - at no extra cost - and the door works better than it did before it broke! Already referring friends and neighbors!
Brady Mccarron
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Arrived early was done in a timely manner. All and all very pleasant experience.
Teressa Anderson
Bill Weier Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I chose Precision based on the reviews on their website. I liked that I was able to get a next day appointment. I was very happy with Mike’s knowledge and recommendations. He also removed old hardware and kept everything clean.
Mary ann Aufderheide
Mike Napolitano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I chose Precision because of the same day service. My garage door jumped off the tracks when it hit something. It needed to be reset and it was recommended that the springs be replaced to avoid this problem again. You would think a $500 repair is a lot until you consider that this company came out within hours of calling and repaired immediately. I have much more than $500 worth of tools in my garage that could have been stolen if my garage door was left open overnight. I truly appreciate the speed and efficiency of protecting my home. Thank you Precision!
Michelle
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Jarod was awesome. He was very prompt and very knowledgeable on fixing my broken door. I would recommend him and your company to anyone. Could not have expected more. Thanks Jarod.
Mark Mariglia
Jarrod Zamora Service Provided:
Garage Door Repair
Technician:
Review:

Jarrod showed up in record time. He was personable and went to work in no time. He was a pro at getting the repair job done perfectly. He is a real asset to the company. He also cleaned up afterwards. He gets 5 stars from me!
Marlene
Jarrod Zamora Service Provided:
Garage Door Repair
Technician:
Review:

I was very happy and pleased with the service Mike, provided today on my broken garage door spring. He was very polite, curious, friendly, and professional! He explained everything and made sure I understood the various levels of service Precision provided. His work was clean and fast! If all the tech's there are like Mike, then I would highly recommend Precision to all my family and friends. It was a blessing to have Mike perform the service of replacing my broken garage door spring.
Frank Conley
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Bill was my technician and he was Awesome! Bill was able to repair my garage door and did an excellent job. Bill was very professional and courteous and did the work faster than I thought it would take. Thank You Bill for Excellent service ????????
Mamie Moreland
Bill Weier Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Very efficient and speedy work, and Jose Perea was most accommodating.
Peter Jackson
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I was greeted by a very respectful gentleman representing Precision Door. He was very knowledgeable and helpful in directing me as to the choice I made. I appreciated his patience.
Jim Kohlhoefer
Service Provided:
Install Garage Doors
Review:

I called yesterday, and they were able to send a technician today, Jose Perea. He did a good job, he fixed my garage door by changing the sensor, and then advised me that the springs will need to be replaced soon as well. I decided to change them right away, and he spent the extra time doing so, no need to make an additional appointment; And indeed the garage door didn't make any clanking noises as it opened and closed once the springs were changed. The repair process was very fast and efficient, Jose completed the work in less than 90mins. Thank you!
Carolin Poni
A Response from: Don Taylor

Thank you for your review. Our goal is 100% satisfaction every time.

Jose Perea Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

Called late Saturday evening expecting Noone to answer. Rep answered, told her my garage door spring had broken and we set a appt for today Sunday. Techician arrived ahead of the appt time and readily replaced the springs with better ones. Checked and lubed all the rollers and rods. The rep was very professional and knowledgeable. Excellent customer service! I will use Precision again if the need arises and most certainly recommend you.
John Hernandez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I chose this company because my call was answered by a live operator on a Saturday, the estimate was given on a Sunday, and the repair was also done on a Sunday during a time I was available so I didn't have to take time off from work
Jennifer Voss
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The tech was very nice and even came out on late notice did a very good job I would highly recommend them
Kimberly Zuniga
Service Provided:
Garage Door Repair
Review:

Good, friendly, fast service. I would recommend this company for sure!
Alan Stanley
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

My wife and I are very pleased with the Tech. He showed us options and told us what the cost and warranties of the product we bought. We were very pleased now how quite the garage door operates.
Harold Schlef
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Mike was here within the time frame. He effeciantly diagnosed the problem an presented my options. I picked the one that worked for us without any annoying hard sell from Mike. He finished the work in a reasonable amount of time and showed me all the parts he had replaced. We are very happy with the work and would not hesitate to recommend Precision and Mike.
Mary Judd
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

Bill as always provided excellent service.
Barbara Morris
A Response from: Don Taylor

Thank you so much Barbara. Bill's and the company's objective is 100% satisfaction every time.

Bill Weier Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Bill, waited on us and he was real professional and nice to us he is highly recomended for us and yes 5 stars, he came out even thew it was late night. Thank You for your service...............Les Billings
Les Billings
A Response from: Don Taylor

When you book a service call with us, we will go that extra mile to service you well, as 100% satisfaction is always our goal. We appreciate your feedback, and the fact that we achieved our goal.

Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I already had your name and number. The serviceman was very courteous and did a fine job.
Don Woods
A Response from: Don Taylor

Don, your review is very much appreciated, as this info is what we consistently use to measure how well we are doing. Thank you for input.

Bill Weier Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Bill Weier was my tech that did the work on my garage door. I was very pleased with his professionalism and friendly demenor. He answered all my questions and took time to explain how to take care of my door to make it last. He went above and beyond what he was hired to do and helped me get my door button to work at no extra cost. Thank you Bill.
Galen Staples
A Response from: Don Taylor

We train all our techs to go the extra mile, and Bill is a great example...thank you for your feedback.

Bill Weier Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Very professional and friendly. Techs were on time and did a wonderful job! Highly recommend Precision Garage Door 5 - Star!
Patti Stern
A Response from: Don Taylor

So happy that you are elated about your door. I thank you for your feedback.

Jose Perea Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I am VERY, VERY satisfied with my most recent service experience with Precision! Jose Perea and his very helpful assistant came out and were very professional! After accessing what needed to be replaced they both began to quickly work on my door. They both replaced the needed items and serviced the door and checked it for proper operation. After they were done the door now operates like it is brand NEW! I was very impressed with the quality of work they both did. I am so happy I am a returning customer and I definitely recommend their services! Thanks again for the excellent customer service! I will ALWAYS continue to use them.
John Burnett
A Response from: Don Taylor

Your service call was covered by our warranty. Our aim is to respond just as enthusiastically to cover a warranty as we do for a new customer. Thank you for letting us know we did.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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