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Read what people are saying
about Precision Garage Door in:

Moreno Valley Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 101 reviews, averaging 4.80 Stars:
Review:

Called late Saturday evening expecting Noone to answer. Rep answered, told her my garage door spring had broken and we set a appt for today Sunday. Techician arrived ahead of the appt time and readily replaced the springs with better ones. Checked and lubed all the rollers and rods. The rep was very professional and knowledgeable. Excellent customer service! I will use Precision again if the need arises and most certainly recommend you.
John Hernandez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I chose this company because my call was answered by a live operator on a Saturday, the estimate was given on a Sunday, and the repair was also done on a Sunday during a time I was available so I didn't have to take time off from work
Jennifer Voss
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The tech was very nice and even came out on late notice did a very good job I would highly recommend them
Kimberly
Service Provided:
Garage Door Repair
Review:

Good, friendly, fast service. I would recommend this company for sure!
Alan Stanley
Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

My wife and I are very pleased with the Tech. He showed us options and told us what the cost and warranties of the product we bought. We were very pleased now how quite the garage door operates.
Harold Schlef
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Mike was here within the time frame. He effeciantly diagnosed the problem an presented my options. I picked the one that worked for us without any annoying hard sell from Mike. He finished the work in a reasonable amount of time and showed me all the parts he had replaced. We are very happy with the work and would not hesitate to recommend Precision and Mike.
Mary Judd
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

Bill as always provided excellent service.
Barbara Morris
A Response from: Don Taylor

Thank you so much Barbara. Bill's and the company's objective is 100% satisfaction every time.

Bill Weier Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Bill, waited on us and he was real professional and nice to us he is highly recomended for us and yes 5 stars, he came out even thew it was late night. Thank You for your service...............Les Billings
Les Billings
A Response from: Don Taylor

When you book a service call with us, we will go that extra mile to service you well, as 100% satisfaction is always our goal. We appreciate your feedback, and the fact that we achieved our goal.

Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I already had your name and number. The serviceman was very courteous and did a fine job.
Don Woods
A Response from: Don Taylor

Don, your review is very much appreciated, as this info is what we consistently use to measure how well we are doing. Thank you for input.

Bill Weier Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Bill Weier was my tech that did the work on my garage door. I was very pleased with his professionalism and friendly demenor. He answered all my questions and took time to explain how to take care of my door to make it last. He went above and beyond what he was hired to do and helped me get my door button to work at no extra cost. Thank you Bill.
Galen Staples
A Response from: Don Taylor

We train all our techs to go the extra mile, and Bill is a great example...thank you for your feedback.

Bill Weier Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Very professional and friendly. Techs were on time and did a wonderful job! Highly recommend Precision Garage Door 5 - Star!
Patti Stern
A Response from: Don Taylor

So happy that you are elated about your door. I thank you for your feedback.

Jose Perea Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I am VERY, VERY satisfied with my most recent service experience with Precision! Jose Perea and his very helpful assistant came out and were very professional! After accessing what needed to be replaced they both began to quickly work on my door. They both replaced the needed items and serviced the door and checked it for proper operation. After they were done the door now operates like it is brand NEW! I was very impressed with the quality of work they both did. I am so happy I am a returning customer and I definitely recommend their services! Thanks again for the excellent customer service! I will ALWAYS continue to use them.
John Burnett
A Response from: Don Taylor

Your service call was covered by our warranty. Our aim is to respond just as enthusiastically to cover a warranty as we do for a new customer. Thank you for letting us know we did.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5 stars Garage door repair and upgraded to replace all door parts. Great customer service and repairs done in a timely matter.
Dale Ramirez
A Response from: Don Taylor

Thank you so much sir, we appreciate you as our client.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very good service and freindy and professional will use them again
Elizabeth Tillerson
A Response from: Don Taylor

Thank your for your patronage and your loyalty.

Bill Weier Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great team of professional people. Dean took care of my concerns and it was fun to see someone doing a job that he was an expert at.
Ed Vigil
A Response from: Don Taylor

Thank you for confirming that we are meeting our goal of being our best.

Dean Laurenson Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Jose did an awesome job of repairing my door. Thanks a million Jose.
Dawn Bowling
A Response from: Don Taylor

Thank you for allowing us to serve you.

Jose Perea Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Great job done from a professional company and your tech was honest and polite and answered all questions asked
DANNY MONTOYA
A Response from: Don Taylor

Thank you Danny. Our customer's feedback is very important to us.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Jose was on time, courteous and very informative. He worked quickly to resolve issue. If there are any issues going forward I will definitely give Precision a call. I was very pleased with the service. 5 out of 5 stars
James French
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great service. The reason I use this company and recommend you to friends and co workers
Tony Easterling
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

*****i had a new motor and sensors ( basically all new other than the door. I was very pleased with the technician and his work. Well managed co.
Chris Jaramillo
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Dean understands the technical nature of the products your company sells and installs. Did a great job in evaluating the issue with the opener I purchased, and it's repair (Logic Board). Repair was done the right way the first time! Dean is also a customer service oriented individual, with a professional attitude.
John Delaney
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Very helpfull,fixed my garage door.
Estela Rojas
Service Provided:
Garage Door Repair
Product:
Opener
Review:

We had a emergency with our garage door not opening at all. Dean Laurenson was about to come over and save the day on a Sunday (opening football game lol) He replaced springs and cables in such a timely manner on top was very professional and we would recommend him and Precision to others and definitely will keep them for future work. Thanks so much
Heather Benda
Dean Laurenson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great Service and awesome employee!
Shannine Mcconnell
Service Provided:
Broken Garage Door Spring Repair
Review:

My service tech was great. Very knowledgeable. No "BS", just the facts. The installers were extremely fast and neat.
Alan Stanley
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

This company was amazing. I called at 8am and by 10:30am my garage was fixed. The technician was polite, honest and thorough. Great job!
Jonathan Workman
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Service tech was totally professional in his approach, I would give him 5 stars and recommend this company to my friends. The garage door had been broken for 5 years and he had it operational in 30 minutes.
Andrei Hall
Bill Weier Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The guy showed up EXACTLY when he said he would. Was fast, friendly, and the price was more than fair. He could have tried to charge me for a lot more work, but was able to diagnose the cause of my problems to something silly, that I'd not even considered. After following his recommendations, my door now works perfectly. These guys are the "real deal," not some fly-by-night operation. If you need work done, THESE are the guys to call. Don't waste time looking for someone else.
Eric Woodell
Bill Weier Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

bill was very professional and personable. we have used your service before and appreciate the quick response by capable techs. we have recommended your company several times in the past and will do so in the future.
JIM TURCOTTE
Bill Weier Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

I am very satisfied with Precision's service. Our door was repaired quickly and efficiently. Bill was friendly and professional. He explained my options and gave me reasonable estimates. I also appreciated the e-mail confirming the appointment which also included the profile of the technician. I will call them again should I need my garage door serviced or replaced.
Tim & Gloria Smyth
Bill Weier Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
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