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Read what people are saying
about Precision Garage Door in:

Moreno Valley, CA

Precision Garage Door of Riverside & San Bernardino County
has received 82 reviews, averaging 4.75 Stars:
Review:

5 stars
Donald Batiste
Bill Weier Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Mike, came out an provided us with several options towards the work that could be done to the garage door. His professionalism was without question top notch. Which is the reason we continue to call Precision when there is a garage door issue.
C J
A Response from: Don Taylor

C J, we appreciate your loyalty, as we will always strive for 100% satisfaction.

Mike Napolitano Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

5 stars because everyone whom I dealt with was nice and easy to talk to. The installer was very kind and warm; I believe his name is Carlos.
Donna Porter
A Response from: Don Taylor

Thank you so much for your review. We always aim for 100% satisfaction, and we are happy that we met our goal.

Carlos Jaquez Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Excellent Service Thank you
D Brown
A Response from: Don Taylor

Thank you!

Jose Perea Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Jose is so awesome, he knew right away what needed to be done to get our garage door working again and proceeded to fix the problem in a timely fashion! He was on time, called me to let me know he was on his way! We are so happy that we have a "new" garage door (well, almost, all but the door itself), and works so quiet we have to look at it to know its moving! Thank you Precision, I give you 5 stars!
Judy Rodocker
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

I never received a proposal. I received two emails that told me I had an appointment that I did not make and then they never showed up. Also it required two different appointments, one for garage doors and another door openers. One teck could not do both. To date I have not received a quote. Moving on.
Brett Boyd
Dean Laurenson Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

#5 because your website was easy to find and your representative was easy to talk to. Not like Sears; their rep seemed moody.
Donna Porter
A Response from: Don Taylor

Thank you so much for your review. We appreciate your input.

Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very professional , friendly. Prices are reasonable, will recommend to friends and family
Juanita Morlas
Jarrod Zamora Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Arrived early was done in a timely manner. All and all very pleasant experience.
Teressa Anderson
Bill Weier Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I chose Precision based on the reviews on their website. I liked that I was able to get a next day appointment. I was very happy with Mike’s knowledge and recommendations. He also removed old hardware and kept everything clean.
Mary ann Aufderheide
Mike Napolitano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Jarod was awesome. He was very prompt and very knowledgeable on fixing my broken door. I would recommend him and your company to anyone. Could not have expected more. Thanks Jarod.
Mark Mariglia
Jarrod Zamora Service Provided:
Garage Door Repair
Technician:
Review:

Jarrod showed up in record time. He was personable and went to work in no time. He was a pro at getting the repair job done perfectly. He is a real asset to the company. He also cleaned up afterwards. He gets 5 stars from me!
Marlene
Jarrod Zamora Service Provided:
Garage Door Repair
Technician:
Review:

Very efficient and speedy work, and Jose Perea was most accommodating.
Peter Jackson
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I called yesterday, and they were able to send a technician today, Jose Perea. He did a good job, he fixed my garage door by changing the sensor, and then advised me that the springs will need to be replaced soon as well. I decided to change them right away, and he spent the extra time doing so, no need to make an additional appointment; And indeed the garage door didn't make any clanking noises as it opened and closed once the springs were changed. The repair process was very fast and efficient, Jose completed the work in less than 90mins. Thank you!
Carolin Poni
A Response from: Don Taylor

Thank you for your review. Our goal is 100% satisfaction every time.

Jose Perea Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

Called late Saturday evening expecting Noone to answer. Rep answered, told her my garage door spring had broken and we set a appt for today Sunday. Techician arrived ahead of the appt time and readily replaced the springs with better ones. Checked and lubed all the rollers and rods. The rep was very professional and knowledgeable. Excellent customer service! I will use Precision again if the need arises and most certainly recommend you.
John Hernandez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I chose this company because my call was answered by a live operator on a Saturday, the estimate was given on a Sunday, and the repair was also done on a Sunday during a time I was available so I didn't have to take time off from work
Jennifer Voss
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Good, friendly, fast service. I would recommend this company for sure!
Alan Stanley
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

My wife and I are very pleased with the Tech. He showed us options and told us what the cost and warranties of the product we bought. We were very pleased now how quite the garage door operates.
Harold Schlef
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Mike was here within the time frame. He effeciantly diagnosed the problem an presented my options. I picked the one that worked for us without any annoying hard sell from Mike. He finished the work in a reasonable amount of time and showed me all the parts he had replaced. We are very happy with the work and would not hesitate to recommend Precision and Mike.
Mary Judd
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

I am VERY, VERY satisfied with my most recent service experience with Precision! Jose Perea and his very helpful assistant came out and were very professional! After accessing what needed to be replaced they both began to quickly work on my door. They both replaced the needed items and serviced the door and checked it for proper operation. After they were done the door now operates like it is brand NEW! I was very impressed with the quality of work they both did. I am so happy I am a returning customer and I definitely recommend their services! Thanks again for the excellent customer service! I will ALWAYS continue to use them.
John Burnett
A Response from: Don Taylor

Your service call was covered by our warranty. Our aim is to respond just as enthusiastically to cover a warranty as we do for a new customer. Thank you for letting us know we did.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5 stars Garage door repair and upgraded to replace all door parts. Great customer service and repairs done in a timely matter.
Dale Ramirez
A Response from: Don Taylor

Thank you so much sir, we appreciate you as our client.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very good service and freindy and professional will use them again
Elizabeth Tillerson
A Response from: Don Taylor

Thank your for your patronage and your loyalty.

Bill Weier Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great team of professional people. Dean took care of my concerns and it was fun to see someone doing a job that he was an expert at.
Ed Vigil
A Response from: Don Taylor

Thank you for confirming that we are meeting our goal of being our best.

Dean Laurenson Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Jose was on time, courteous and very informative. He worked quickly to resolve issue. If there are any issues going forward I will definitely give Precision a call. I was very pleased with the service. 5 out of 5 stars
James French
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great service. The reason I use this company and recommend you to friends and co workers
Tony Easterling
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

*****i had a new motor and sensors ( basically all new other than the door. I was very pleased with the technician and his work. Well managed co.
Chris Jaramillo
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Dean understands the technical nature of the products your company sells and installs. Did a great job in evaluating the issue with the opener I purchased, and it's repair (Logic Board). Repair was done the right way the first time! Dean is also a customer service oriented individual, with a professional attitude.
John Delaney
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Very helpfull,fixed my garage door.
Estela Rojas
Service Provided:
Garage Door Repair
Product:
Opener
Review:

We had a emergency with our garage door not opening at all. Dean Laurenson was about to come over and save the day on a Sunday (opening football game lol) He replaced springs and cables in such a timely manner on top was very professional and we would recommend him and Precision to others and definitely will keep them for future work. Thanks so much
Heather Deanda
Dean Laurenson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My service tech was great. Very knowledgeable. No "BS", just the facts. The installers were extremely fast and neat.
Alan Stanley
Service Provided:
Install Garage Doors
Product:
Garage Doors
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