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Read what people are saying
about Precision Garage Door in:

Indio, CA

Precision Garage Door of Riverside & San Bernardino County
has received 12 reviews, averaging 5.00 Stars:
Review:

Hello, I would just like to give a big THANK YOU to Jose Perea for repairing my garage door. I'd called the office the night before and was given an appointment for that evening,unfortunately, the person never showed. The next morning I called again and was told someone would be out between 8 & 10am. Within half an hour I received a call from Jose advising he would be at my home within 45 minutes. Jose arrived sooner. The very first thing he did was apologize for the previous no show. He took one look at my door and showed me all that was wrong, even the spring which I had not seen initially. Jose explained the components of the door system and explained the longevity of each component. I purchased the Lifetime Warranty. Jose honored my $15 coupon in addition to not charging me a service call fee due to the aforementioned no show. He was friendly, courteous, professional, and the epitome of what a great service professional should be. Thank you so much for having the good sense to keep this man on your payroll. It's the staff that keeps a good business in business. Thank you again. Sincerely, Cynthia Taylor
Cynthia Taylor
A Response from: Don Taylor

Thank you so much for your review. I too, apologize for the no-show as that is definitely not our way of doing business. The service and customer touch is who we really are. Thank you so much and we look forward to serving you in the future.

Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Shane was the technician. He was prompt, courteous and knowledgeable.
Larry Bishop
A Response from: Don Taylor

We train and certify that our technicians are qualified technically and their customer service skills. Thank you for letting us know that we fulfilled the promise we make.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Honest Courteous and Very Efficient. Definitely Would Recommend .....
Bob Staviski
A Response from: Don Taylor

Thank you so much for your review.

Bill Weier Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

I was serviced by Mike. He was friendly and professional. Called shortly before showing up to let me know he was on his way. He explained the problem after a few tests, and suggested a full replacement of everything (did not feel pressured one bit). The full replacement was not much more than what was needed for my opener itself. So worth it. Also got a lifetime warranty on all the parts. Including springs, which most warranty companies refuse to cover. Though it took a bit longer than expected (these things happen) Mike informed me of all the things my new opener can do, and showed me the menu system on the opener. I felt very well taken care of and am glad to have used Precision.
Kevin Stern
A Response from: Don Taylor

Our goal is always 100% satisfaction, thank you.

Mike Napolitano Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Jose Perez was very prompt, courteous, and efficient. He diagnosed the problem and repaired it in a timely manner. We are very pleased.
Darlene Blood
A Response from: Don Taylor

Thank you for letting us know that we are doing it right.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5 star service!
Meghan & Vernon Bonvie
A Response from: Don Taylor

That is our goal every time...thank you for your review.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I was very pleased with Precison he made us feel comfortable that he knew what he was doing.
Victoria Rangel-Espinoza
A Response from: Don Taylor

A sense of security and comfort is one of our goals with every customer. Thank you for your feedback.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The service was exceptional. Your technician very polite and a great staff member to your company. I am more than pleased with the service provided. Thank you
Lorraine Giraud
A Response from: Don Taylor

Thank you for your feedback.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

internet
Dennis Hennessee
Dean Laurenson Service Provided:
Garage Door Opener Repair
Technician:
Review:

Prompt, professional with great service. I had an appointment on the same day I called. Lance was actually early. He explained our repair options & completed the job in about an hour. We could not have asked for more.
Gen Lopez
A Response from: Don Taylor

Thank you very much for your feedback. This is the exact kind of service that we intend every time.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

My old door mechanics were very noisy and the door opener wasn't working well. I had the roller and springs replaced and bought new openers, I didn't need a new door. Service was timely and efficient. I just open and shut the garage door and listen to the quiet. Great!
Barbara Dufour
A Response from: Don Taylor

Our goal is to always fix your garage door right, the first time. Thank you for your response.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Garage was serviced promptly, professionally and the technician thoroughly explained repairs and what was broken. Great job overall.
Jackie Debeni
A Response from: Don Taylor

We are honored to have you as our customer!

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician: