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Read what people are saying
about Precision Garage Door in:

Yucaipa, CA

Precision Garage Door of Riverside & San Bernardino County
has received 20 reviews, averaging 4.54 Stars:
Review:

Precision was prompt, polite, and effective. We have bought a lifetime warranty for our garage door.
Guy Kimbrough
A Response from: Don Taylor

Guy, we will be there when you need us. Thank you so much for placing your trust in us.

Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Prompt friendly service with knowledgeable service person
Pierre Assaf
A Response from: Don Taylor

Thank you for your review, it means everything to us that our service is top notch.

Shane Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Quick response and very professional job well done!
William Abernathie
A Response from: Don Taylor

Thank you very much for your review.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

just had Precision install a new garage door opener a couple of weeks ago then had a problem I thought was related. It was a door problem, not an opener problem. The repairman fixed it and did not charge. I was willing to pay but He said it was part of the service. Thank you!
Susan Freestone
A Response from: Don Taylor

We want our customers to be 100% satisfied...thank you for your feedback.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

5 stars! Past experience with your company is the reason I called for service this time. Jimmy was professional and knew what he was doing and how to do it. Very happy with the service and repairs.
Michael Newbry
A Response from: Don Taylor

Superb service is our most important product...we appreciate you continued loyalty, and your feedback.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I had Precision install new cables and springs on my garage door ,was not to happy with the cost from the phone quote .At this point I sent in a rather harsh review and after a talk with Kevin( the owners son ) it was a matter of communication between the pricing with the girl answering and myself. As usual with the right information you will always resolve a problem. Thank you Kevin for your imput and help.
Jim Mathy
A Response from: Don Taylor

Thank you for re-reviewing us after speaking with you.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I called for spring and cable replacement for a two car roll up garage door.iIwas told it would cost $225.00 over the phone and when the Tec arrived he said it is $390.00 and to make me feel better he now would give me bigger springs for this price. I have been a licensed contractor for 39 years and never have run into such foul business practice. As I call around the first price is right in the ball park and at the time I needed the door opened so I could take out my truck, in other words I now had no choice to call another install Co. Very foul practice,I realize they will delete this review however it will be on Yelp and filed with better business. This review isn't just about the money it's about the way they do business. The installer was a really good guy he should be working for a honest company. As for the big springs the $390 price was for the little springs,littler than what I had and as i bitched of the price I was given the big springs for the same cost. If I wanted big I can afford it however the little ones lasted 25 plus years. The problem hear is being deceived. I never complain the damage is done except for you people that will do business with them....
Jim Mathy
A Response from: Don Taylor

Thank you for your review sir and for alerting us of this problem. This was a misunderstanding, or mis-communication as explained by Kevin's communication with you. And thank you for your subsequent review after your discussion with Kevin. Alerting us of a problem is how we get better if there is one.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jose was professional and courteous. He completed the repair quickly and the garage door is working great!
Debbie Vassar
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

After hitting my garage door with a car rack I needed a new garage door so I looked garage doors up on the Internet and liked what I saw and give you a call. The whole experience was very pleasant other then having to have a new door. Lance was very thorough and very professional and made me feel very comfortable in what I needed to do to replace the door. I wasn
Suzette Smith
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Jose was professional and knowledgeable!
Michael Sellers
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Bill, was very courteous and professional. He explained what was needed for our repair and seemed knowledgeable. He was accommodating and came to our house when we we're available.
Kenny Barker
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I gave your company a rating of #5. How fortunate do you have a man like Jose Perea not only is he a well trained technician with great sales and people skills. I can tell that Jose Perea really takes alot of pride in his work ethics. My wife and I thank you for your immediate service. It would be our pleasure to recommend your company to our friends and anyone in need of your service. Thank you Roy & Rita Carrozza
Roy Carrozza
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Excellent work! Thanks Precision Garage Doors.
Debbie Vassar
Dean Laurenson Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The two reasons I cannot give 5 stars for your service to remove and replace the springs on my garage door. First, I had originally scheduled a service call for Friday evening. No one called or showed up to do the job. If I have received a call to reschedule because of a previous job taking longer than expected, I would have graciously understood. But no call at all???! Second, I asked the technician on the phone to send me an invoice for the work. This has not been done! I need an invoice please for my business books. I think you will understand my request. Thank you, I hope our next visit by Precision will be better. Robert Allan Sakima.investment.associates@gmail.com
Robert Allan
A Response from: Don Taylor

The fact that we didn't show up on Friday night was our scheduling mistake...the technician did not realize this call was scheduled. Our process is to call ahead of time to let the customer know the time of arrival but the tech had no knowledge of the call. My apology to Mr. Allan. Don Taylor, President In regards to the comment on not receiving an invoice, here is Mr. Allan's email: Thank you for the invoice. Please ignore my comment on my review that stated that I had not received one; I simply did not see it in my inbox. Thank you again.

Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The technician who came out was professional, quick and friendly. I'm happy with the service.
Judy Atkinson
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

I chose Precision based on the professionalism and knowledge of Connor Lavis when he came out to give me the quote. I had another local company come out as well, but not as knowledgeable, professional and to the caliber of Connor Lavis. The door installer Johnny was also very knowledgable, courteous, professional and prompt in coming to install the door. Thank you very much !
Mark Zamora
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I purchased the garage door service package through Amazon. I was very impressed with your service technician, David. He was very professional and knowledgeable in servicing the garage door at my home. Should I require any garage door service in the future be assured that I will call Precision.
James Bradford
Service Provided:
Broken Garage Door Spring Repair
Review:

The service tech pointed out what needed to be done to repair my door, & I fully expected him to fix it. He proceeded to do something else, which doesn't look like it will last. He asked if I was 100% satisfied, & I said No. He spent a couple of hours fashioning a bracket out of my punched angle & then charged me for the punched angle & labor to do it. I fully expected to pay more to have my door fixed, but it was NOT properly fixed & now I'm facing the prospect of having to hire someone else to properly fix it. I have pictures of what I'm talking about if anyone is interested in seeing them.
Billy Lyon
A Response from: Don Taylor

I contact Mr. Lyon about his situation after speaking with our technician and offered to return and install wood to attached the springs to. The punched angle solution is one that is used when there is no wood backing but we were willing to install the necessary backing. About 10 days later when we contacted him to schedule it, he stated he would have another company do the work. Don Taylor

Service Provided:
Garage Door Repair
Review:

My husband and I were very pleased with the service we received from Jerad. He immediately identified the problem and fixed it quickly. We appreciated his honesty and he was very friendly.
Wendy Sternard
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt, cooperative - a gentleman, very well trained - steady worker. I will refer friend to your company. Excellent phone/scheduling service.
Louise Jay
Service Provided:
Garage Door Repair