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Read what people are saying
about Precision Garage Door in:

Hemet, CA

Precision Garage Door of Riverside & San Bernardino County
has received 83 reviews, averaging 4.75 Stars:
Review:

Michael replaced the infra-red eye kit on my double door and serviced same. I appreciated his knowledge and expertise in the course of his work.
Edwin Cornish
Service Provided:
Garage Door Opener Repair
Review:

The Tech came as agreed and after diagnosing the problem (short Roller hanging up on our rail) installed a longer roller. He lubricated all of the hinge points and it is much quieter. He was friendly, personable and remembered installing my door in 2014.
Rick Ruth
Shane Stewart Service Provided:
Garage Door Repair
Technician:
Review:

Service tech was on time and completed all work in a hour. Very professional and answered all of our questions.
Mark b. Fisher
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Jose was very skilled and able to repair our existing garage door. He said he would tell us if he didn't think it should be repaired which I appreciated. When we replace the door we'll call Precision again.
Joan Wakefield
Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Was easy setting appointment for repair. Service was fast & freindly. Only had mix up with appointment seter as to what was right part & price, Shane said they had priced the smaller springs that would have worked but not lasted as long. Was to busy and forgot to give your tec my $30 of coupon shame on me. Thanks for fast service, would definlety recomend. Hard to get same day service and be charged extra.
Chuck Proze
A Response from: Don Taylor

We guarantee service at no extra charge within 4 hours or we will waive the service charge fee. Thank you for your review.

Shane Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5 stars definitely. Good knowledge of job. Very courteous and safety oriented.Will recommend to friends and family. Had door opener previously installed by Precision. Thank you.
Alvin Christensen
A Response from: Don Taylor

I appreciate you taking the time to share your thoughts with us.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Your technicians were very thorough in explaining the repairs needed. Gave us a choice of 3 levels of repairs that we could do. They rebuilt the garage door from top to bottom. I was not a fan of the price but satisfied with the lifetime warranty knowing this is the last time we will have a expense on our door.
Phil Allen
A Response from: Don Taylor

The beauty of the rebuild package is if the parts we use fail during your stay in your home, we will replace the parts with no cost to you. Thanks for allowing us serve you into the foreseeable future.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Repair carried out efficiently and promptly. Lubrication service suggested and carried out too. Very polite and courteous technician extremely pleased. All five stars ***** earned.
Pamela Chaplin
A Response from: Don Taylor

Pamela, we appreciate your feedback...it is one of the key ways that we make sure we are living our commitments to you, our customer.

Service Provided:
Garage Door Opener Repair
Review:

Five stars for Bill who came to service my door.
Charlene Musgrove
A Response from: Don Taylor

Thank you for your comment.

Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Today was the second time this company has helped me. They are prompt and know what they're doing and pleasant with old ladies. If I need assistance with my garage door again I would call them, again. I called them yesterday and they were here today, exactly when they said they'd be here. Five Stars.
AUDREY OLDMEN
A Response from: Don Taylor

Your service was a warranty issue but we will be there just as quickly for warranty work as we will for new service. Thank you for your feedback.

Service Provided:
Garage Door Repair
Review:

Jimmy was thorough and completed the repair in a timely manner. He was knowledgeable and all supplies needed were on his truck. Good job!
Tony
A Response from: Don Taylor

We always try to have a fully stocked truck when we arrive. Thank you for sharing your experience.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Jimmy Love arrived on time, analyzed the situation, explained in detail how the door should work and why there was a problem. He clearly went over the options and price structure. From the information Jimmy gave me I was able to make an informed decision. Thank you for a job well done. I would appreciate some of your business cards to pass around to my neighbors.
Clarence Venable
A Response from: Don Taylor

It shows that he is doing the job right. Thank you for putting your trust in us.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Lance arrived on time and ready to work. He was thorough and was finished in the time he said it would take to repair the garage door. He explained what he would replace and what it would cost up front. I would absolutely go with Precision again! Unfortunately the electricity was turned off because work was being done in the area and we couldn't test the door, but Lance said if we had ANY problem he would come back to address it. Thank you Lance!
Marjorie Ayala
A Response from: Don Taylor

Thank you for being our customer. Lance is a service pro.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

technician was very good as was the co
John Carmack
A Response from: Don Taylor

We appreciate your feedback.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I was very pleased with the way the work was performed, and with the way I was treated by the tech. He was efficient and glad to answer all my questions.
Joyce Vaughn
Jose Perea Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Dean & Mark - very nice & helpful! We did not expect the door to be as EXTREMELY noisy as it was, but when Mark came to bring 2 additional openers, he lubricated the door & that helped! 5 stars!
CHERYL and MICHAEL TAUSIG
A Response from: Don Taylor

We appreciate your feedback and look forward to serving you into the future.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

It was 5 star performance. I liked your ad. Your email was impressive. I liked seeing the pictures of your technicans. Your follow up with the invoice and your recommendations was very professional. I am recommending you to a neighbor.
John Bacher
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

We were very pleased with Joshua's service . Very friendly and helpful. Very understanding in regards to our situation financially and willing to recommend what was best for us to take care our garage door. We will give Joshua 5 stars. He explain the problem and what he was going to do to fix it. We will recommend your Company and Joshua to anybody that asks. Great service and also the schedule time was good too. Thank you again.
Sonia or Jerry Knutson
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Yup all your people are like Dean you should have an awesome company because he is one awesome guy very knowledgeable pleasure doing business with Dean
Ed Gibbs
Dean Laurenson Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Every thing went great!!!!The service man was very pleasant.
Pat Hubbard
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

I appreciated how quickly you were able to send out an employee to repair the garage door, your Tech was very professional and efficient I was more than satisfied with the service I received. Thank you
Betty Barney
Jose Perea Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Cody did a great job!Nice to call Sunday morning and have it fixed by 3:00 that afternoon.I did have to adjust the down force on my 7 year old opener the next morning,as the door would bind atouch on one side and open back up.Will keep an eye on it and call if it needs to be adjusted.5 stars,thank you
David Schubert
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I found Precision Door Service in my local yellow pages. My husband was having trouble with his single door opening so I called Precision they came within the four hour window block that had been given to me. My technician was Jose as soon as he saw the door he knew what the problem was, very simple a rake was blocking the sensor. He told me there would be no charge and he would be on his way, but feeling guilty for my stupidity I asked if he would please check out the doors anyway to avoid future problems. He kindly checked the doors out and explained that I had the wrong springs on my door and showed me the problem. He did tell me that I could burn out the motor in the future and that I would then have a problem. So being he was already here and to avoid future issues I asked him to please correct the problem. He had all the parts fixed the springs on both my doors greased the tracks now my doors work just fine and are much more quiet when raising them up. I will be sure to recommend Precision Doors to friends and I will call them again if I ever have a garage door problem again. It is so awesome to see that there are honest professionals out there you just need to know where to find them. There e-mail system and site was very easy to navigate and very informative. Great job to your web designer. I wish your staff and business the best of luck and for sure I would recommend you 100%. Thank you for a job well done. Debbie
Debby Dhanani
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

When one of my springs broke to my garage door, I looked in the phone book and your ad stood out among the rest. I was impressed on what your company had to offer, so I called. The woman on the phone was very polite and helpful. I'm sorry, I forgot her name. The Technician (Mark) was on time and very thorough repairing and showing future problems that may occur. I was satisfied with the quickness and the work performed by all your staff. I have and will tell everyone about your company, should they need any service to their garage door. Thanks for the great service. Don Borden
Don Borden
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent service. Technician efficient, knowledgeable, pleasant. Arrived on time. Kept me informed of what he was doing. Neat and clean job.
Sharon Mittrick
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Completely satisfied with work preformed. Technician was courteous and knowledable of work performed. Would highly recommend your company. Would call for service in the future.
Thomas Pugh
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent service.
Darrell Gritten
Bill Weier Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

We needed emergency service and this company had no problem coming out at 9 pm on a Friday. Cody was super friendly and knew exactly what the problem was and fixed it with no problem.
Sabrina Huggins
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

As always - your technicians are the best. I've had both Lance and now Dean - your people know how to treat people and I'm so lucky to have had two. And while I'm typing - you need to promote Adele to Office Manager that woman works miracles.
Cm Hamilton
Dean Laurenson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Mark was Great. He explained everything to us in detail about the repairs needed. He just didn't give us 1 price but reviewed 3 options ranging in price for us to decide on. Will call them back if needed in future.
Shawn Hoback
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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