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Read what people are saying
about Precision Garage Door in:

Temecula, CA

Precision Garage Door of Riverside & San Bernardino County
has received 132 reviews, averaging 4.81 Stars:
Review:

I have called your company for help many time over the years, and have never been disappointed. Your personal are always polite, and very helpful. They see things I don't see and take care of them with out being asked. Great service.
Allen Fleming
Service Provided:
Garage Door Repair
Review:

Bill did a great job on our new garage door opener. Everything works great, thanks..
Shawn Stroud
Bill Weier Service Provided:
Garage Door Opener Install
Technician:
Review:

The work performed was satisfactory however the cost of the garage door bottom strip was excessive - they charged $150 & you can buy online for approximately $60 maximum. I did not see invoice until work was complete as it is electronic.
Joe Benvenuto
Service Provided:
Garage Door Repair
Review:

Bill was very good and answered my questions. He is an excellent employee!!
Martin DiGiovanni
A Response from: Don Taylor

Thank you so much for your review. Bill's main objective is make that his customer's are 100% satisfied. Thank you for being a Precision customer.

Bill Weier Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

We had a small hiccup in the process but the team informed us as to situation and what they were doing to fix the issue. On the day of our install the installer open the package only to find that there is no weather seal for garage door in package. He told us he would be back on Saturday between 1-3 since he had a job in Victorville in the morning. He showed up right on time and jumped right in. He was very thorough and cleaned as he went. I would highly recommend these guys for new purchases. I know I will call if anything needs repaired
Todd Miller
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Bill knew exactly the issue and fixed it in the spot. Quick service and a very nice guy!
Mike & heather Ruff
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

I thank you for coming out on Sunday Memorial weekend. I was Honored to have Bill Weier, a Proud Veteran do the work. He took one look and knew what the problem was right away.
Allen Fleming
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

The Tech (Michael Napalitano) arrived on time, briefed me on the problem, explained all my options, no hard sell, made my decision, and proceeded to work in a very professional manner. I would rank him as a valuable employee of your company. Should I ever need more work done, I would request him to do the job
John Mccabe
A Response from: Don Taylor

Mike always does a great job...I appreciate your feedback.

Mike Napolitano Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Jose is a very knowledgeable Individual. He not only replaced our garage motor, but also provided us with excellent customer service and shared his enthusiasm and devotion to his career
Ronnie Kasdan
A Response from: Don Taylor

Jose is very enthusiastic about what he does for our customers, and he shares his knowledge and enthusiasm with other technicians, making sure we all are living up to the promise of 100% satisfaction. Thank you for your review of our service.

Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We used Precision Door a year and a half ago to replace our noisy chain drive opener with a quite belt drive. They were awesome . Fair price, great service. They even helped us download a phone app that acts as a security monitor and garage remote. Yesterday our 15 year old door spring finally snapped. Mike came out in record time to install a double spring system and new hardware. Now our door is quieter than ever and I feel good knowing that the parts have a lifetime warranty. Precision is not the cheapest but you definitely get value. :-)
Jeff Thill
A Response from: Don Taylor

We appreciate our customers reviewing our service. Our aim is to be the best by providing the best service and the best value. We don't profess to be the cheapest, not our goal, but we do feel that we provide the best trained technicians, best value in service, best quality parts and the best warranty. Thank you for letting us know we are hitting our target.

Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5 Star service for sure. The service tech was courteous and explained everything very thoroughly. Looking forward to our new garage door installation. I requested to be notified of the install date & time but have not yet been contacted.
Alice Burris
A Response from: Don Taylor

Thank you for your review, we promise 100% satisfaction.

Mike Napolitano Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Your service technician Bill Weier was outstanding !!! He arrived on time and went to work fixing the problem with my garage door. He was very professional and knowledgeable. I would recommend Bill to anyone having garage door issues !!! P.S. Bill also came out on a Sunday . ( Valentine's Day ) WOW !!! Thank You. FIVE STAR SERVICE
Tom T.
A Response from: Don Taylor

Thank you Tom for your feedback, very much appreciated.

Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The company was very fast to squeeze me in, as my situation was kind of an emergency! Bill the technician was helpful and explained all my possibilities! Thank you so much!!! We will use you in the future!!!
Angela Perez
A Response from: Don Taylor

Thank you so much...we appreciate you.

Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

I give them a five star rating. They came out right away and stood behind their warranty. I want to thank Don Taylor for standing behind his service which was over 6 years ago. His repair technicians were great. they were outstanding. Thanks again, A Very Happy Customer
Roseanne White
A Response from: Don Taylor

We always intend to live out our promise...our warranty should be your peace of mind.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Your technician José was very professional ,no bullshit ,sold the hell out of your company and product. If all your employers are like this you got it made. Very happy and satisfied thank you. Ken
Ken Richardson
A Response from: Don Taylor

Thank you Ken. Jose believes in what he does and is a great ambassador for our company and service.

Jose Perea Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Our techichian was very courteous, and professional.
Richard Davies
A Response from: Don Taylor

Thank you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

All I can say is wow! I will absolutely never use another garage door company. And here is why. Last night at 6 pm after a long day working outside I went to close my garage door but with an absent mind I had forgotten I left a small metal chain hanging on the corner of the garage that got caught in the track. My garage door contorted and several wheels fell off leaving half the door hanging without support in my garage. OVER MY CAR! I contacted Kellie at Precision Garage and had an email confirmation of my service call by 6:20pm. The email confirmed my address, and even provided the name and picture of the technician who was coming to handle the repair. Shortly after 7 p.m., Don Taylor the owner of Precision showed up to my house. He couldn't have been more profesional and nice to work with. Within minutes he assess the problem and assured both my husband and I that everything would be ok. Cody, his technician arrived minutes after and got to work right away. He was so friendly. The work was completed fast and to perfection. By 8:08pm I received an email with an attached copy of my invoice, that detailed every bit of the repair. The bonus is now my garage door operates better than it did before the incident! Thier rates are so reasonable too. I would have paid just for the improvement of my garage door function. Honestly I can't say enough nice things or recommend this company any higher. Absolute wonderful team, excellent service, honest and reasonable prices. My recommendation: don't even consider another garage door company. Thanks Precision!
Theresa Sester
A Response from: Don Taylor

Thank you very much Theresa for your comments. We rely on our customer's review of our service to assure ourselves that that we are meeting or exceeding our customers' expectations. We appreciate you, our customer and thank you for your review.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Bill was 100% Excellent. Friendly, called ahead of time, arrived on time....THE BEST !!!! Thank you Bill.
John Borja
A Response from: Don Taylor

You, our customer is our most important asset and we aim to make you 100% satisfied.

Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Mark did a great job, everything works fine. The old opener allowed for a key entry for the water softener co. to replace tanks. The new opener does not, we will have to figure that out. The best thing, WE own a 2005 Toyota with the ability to open the door on the rear view mirror, it has never worked and Toyota has never been any help. Well Mark took 10 minutes and now it works. Cain't thank him enough. I give five stars should be more...
Allen Fleming
A Response from: Don Taylor

We think our technicians are very well trained and we are happy that Mark could solve your long standing problem. Thanks for your feedback.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The technician, Jimmy, came out to fix the light on my unit and he was very friendly and he fixed the problem in not time and even gave me a discount. I would recommend this company to anyone.
Brenda Hank
A Response from: Don Taylor

Our goal is to always do the best job for our customers.

Service Provided:
Garage Door Repair
Review:

5 Stars
adolfo fritz
A Response from: Don Taylor

Great, thank you.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Jose was prompt, clean cut, courteous and professional. Jose didn't try to sell me on things I didn't need, did a complete job and went the extra mile to ensure other functions were in proper working order. Will definitely use Precision again and recommend to others as well. THANK YOU JOSE
Adam B.
A Response from: Don Taylor

We simply want to provide the best garage door service we can. We appreciate your feedback.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

all I wanted was a remote. Instead I get a quote for $1600. BTW the garage door opener is functional and working fine. When I asked about the remote the tech said it was $200 (home is only 10 years old btw) I called MFG they tell me the remote sells for $59. DONT CALL THESE PEOPLE UNLESS YOU WANT TO GET RIPPED OFF>>>>
Gregory
A Response from: Don Taylor

I spoke with Greg and unfortunately we made mistakes on how this situation was handled. He gave me information that I am using to make sure these mistakes never happen again. Even though I don't like a 1 star rating, I appreciate Greg doing it, as it informs our training procedures in order to get better. I explained this to Greg who was quite helpful and objective with his comments. Thanks Greg, very much appreciated.

Bill Weier Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

A very nice young representative repaired the track for our door after late in the evening I had struck it with my truck... Would have been better if he had had a replacement piece on the truck but you can't carry everything Would recommend your service and in fact one of my neighbors used you that very evening, Thanks again
David Maxwell
A Response from: Don Taylor

Our service is our best product. Happy we were able to accomodate you, and thank you for the referral.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Quick service - tech went over all the various options - highly recommend
Bruce Ralston
A Response from: Don Taylor

Thanks for your feedback and your trust.

Bill Weier Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Prompt, friendly and knowledgeable.
Jeff Buerster
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

When I called to book appointment and get estimate I wasn't told that I had to replace two springs when one was broken. The technician told me that was your polity. The person giving estimates should of told me.
Skip Langellier
A Response from: Don Taylor

I apologize for the confusion. Both of your springs have been lifting your door for the same period of time. When one breaks, you are much better served to replace both springs, as the older spring is likely to break in very short order. Additionally, you save a service charge fee and possibly labor as well. Thank you for your feedback on this issue.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Service was outstanding and quick. Tech was outgoing and professional. I would highly recommend them to anyone
Jason Whitmore
A Response from: Don Taylor

Thank you very much for your recommendation.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

THE SERVICE IS ALWAYS VERY GOOD. THE TECHNICIANS, POLITE AND KNOWLEDGABLE. THE MAIN HITCH WAS WAITING ANOTHER 4 HOURS FOR THE REMOTE TO BE PROGRAMMED. IT WAS NOT TAKEN CARE OF ON THE PREVOIUS VISIT. TOTALING 3 DAYS OF WAITING. THANKS. LINDA DAVIESS
Jerry Daviess
A Response from: Don Taylor

I have check on this glitch, and as stated, we dropped the ball on this visit. We have addressed it internally, and we certainly apologize for our error. Thank you for your review, as this is one of the processes to help us maintain our quality.

Bill Weier Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Couldn't ask for better service! Bill was polite, reliable and honest. I will recommend Precision Garage Door Service to anyone who needs work done. Thanks!!!
Karen Lindeberg
Bill Weier Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
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