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Read what people are saying
about Precision Garage Door in:

Lake Arrowhead, CA

Precision Garage Door of Riverside & San Bernardino County
has received 16 reviews, averaging 4.68 Stars:
Review:

Amazing service! I called and had a technician here within 2 hours and he completed the job perfectly / even on a Sunday. I would recommend PRECISION for any/all repairs or installations.
Dan James
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

Michael M. was my technician. He came and explained in detail what needed to be done. He did an excellent job and was a very pleasant and professional person. I cannot thank him enough.
Sandy Meehan
A Response from: Don Taylor

Customer service is our #1 priority. I appreciated you giving your feedback, it reinforces that we are doing the right thing in the field.

Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very well done quick and very prompt. I will use this service again.
Norman Rowbury
A Response from: Don Taylor

Thank you for your thoughts, very valuable to us in staying abreast of the quality of our service.

Shane Stewart Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

5 Stars. Mark called us with his ETA, which we really appreciated. He is polite, and answered all our questions. He did a splendid job! He also saved us from having to hire an electrician, which we were so happy about. As far as the website, the first thing that got me to open the link on Google was your name. People like precision. Next, your bios were posted on the website, so we knew you are proud of your techs, and we knew who would be coming out to our house. This is totally exceptional customer service. We would recommend your company to friends. Thank you so much. Walter & Alexandra Vukcevich
Alexandra Vukcevich
A Response from: Don Taylor

Thank you do much for your feedback. Our success depends on the overall satisfaction of our customers, and customer satisfaction is our number one goal.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great Service ! The rep showed up on time and was both courteous, knowledgeable and able to fix our problem very quickly. We have used these guys before with equally satisfying results. Highly recommend them for both products and service.
Bill Battison
A Response from: Don Taylor

Thank you so much for your input...we need it to make sure we are living up to our promise.

Dean Laurenson Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Dear Precision Door Co. The technicians name was Bill Weir and his supervisor's name was Mike. It is hard to answer your report card for this reason (not enough space on the card). The job was very hard because of the structure being old (built in 1974) and had to have the doors special made into one piece for both sides. It became a real problem and it took four visits to work with the problems and make shift parts for all of it to fit. They worked and worked till they got it all working, which was a miracle in itself. All was done with great satisfaction in all matters. These guys were GREAT and did a great job knowing what they had to work with. The only thing that needs great improvement is your scheduling of when they are to come out. Each of the four times the girl over the phone would say "they will be out between 8:00 and 12:00 and they would show up about 3:30. Each time I had to change plans or cancel and appointment which is wrong. I know its hard not knowing when the prior job is going to be done, or how long it takes, but lets be reasonable. Its NOT the guys fault, its your planning. My husband and I are very pleased with the doors, and we live in a condo with 58 more condos in a gated community and I was the ginny pig to have the first doors done. I was telling Bill that in the future he will have a big order to fill when he meet with our association, and I want him to take credit for it. We thank you and God Bless you for all that you did and God Bless the two guys who made it possible. Thank you again.
Raul & Dorothy S.
A Response from: Don Taylor

Thank you very much for your response. As you said yours was not a straight forward job, it was custom in many ways due to the variations of where they were installed. In spite of that, we pride ourselves not only in the quality of our product but the other areas as well, such as being on time, alerting our customers when we are going to be late, etc. However, sometimes, as in your case the prior job takes much longer than we expected, because we don't know until we get there how long it will take. I do apologize for our timeliness in your case and are using your feedback to make some changes to prevent it from happening in the future. We value you as a customer, and your feedback as well...feedback such as your helps to make us better. Thank you again. Don Taylor, President

Bill Weier Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent service on broken gear of 18 year old garage door. New gear in, chain adjustment tightened, good as new. Prompt personable service that was done in efficient time frame. Highly recommend.
John Eyler
Service Provided:
Garage Door Repair
Review:

Courteous, efficient, and helpful
Patricia and George Smith
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Technician was knowledge & professional, answered all my questions. Was very timely (which is a big plus for me!)and made me very comfortable with everything he was doing.
John Enderson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Lance was courteous and helpful solved our problem quickly
Jack Herson
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Review:

Lee was terrific! He was on time and completed the job as promised! He was very thorough in this inspection of the garage door and made recommendations that were needed. We will give Lee a call next time our garage door needs attention.
Margo Herter
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

I called around before choosing Precision, and by far they were the most responsive and direct. The appointment was confirmed via email, and by phone. Lee was very friendly and professional, and worked very hard to get the job done right. I would definitely call Precision if I have any further trouble. Thanks again!
Eric Frostrom
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Lee was wonderful. Showed up on time, have me a full explanation of the repairs and performed the work in a professional manor. Pricing was very reasonable too. Thanks!
John Luyben
Service Provided:
Garage Door Repair
Review:

Excellent Service - Showed up on time, very friendly, fast and professional service - explained contract, warranty, etc. clearly. Would definitely recommend!
Chad Hobart
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

No comments.
Gary Stoney
Service Provided:
Garage Door Repair
Review:

My name is Tom Curran, I am the owner of Atlas Construction a southern CA based commercial construction company and I would be pleased to answer any questions you may have regarding my experience. The technician that was assigned to complete my garage door repair was Dan O. Dan was courteous and knowledgeable in garage door repair. He did not try and up sell products or steer me in the wrong direction but instead he easily assessed my unique problem, reviewed several options that might best suit my needs and my pocket book. He explained which options he believed were the best ones as well as the ones that would work, barring proper use and maintenance. I believe Dan to be an asset to any company who employs him. His confidence, great attitude and loyalty to the customer is the reason I will continue to use Precision Door for all of my door needs, and will be recommending your company to my friends. I will also be adding Precision Door to my extensive commercial sub list as my #1 door contractor and hope to do business with you in the future. I am interested in learning about the different types commercial services Precision Door provides and can be reached via my website.
Tom Curran
Service Provided:
Garage Door Repair