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Jose Perea
Tech ID#: 2
Reviews: 287
Average: 4.89 stars

Jose Perea

Technician
Jose Perea has received 287 reviews, averaging:

Jose Perea's Bio:

Jose was born and raised in the Los Angeles area. In high school he played baseball and ran the Cross Country event. After high school he coached high school and little league baseball for 10 years. His favorite professional sports teams are the Los Angeles Dodgers, the Los Angeles Lakers and the Dallas Cowboys. Jose spent 3 years in the Army and was stationed in Colorado and South Korea. He spent several years servicing a route with a major food company and co-owned a restaurant in Los Angeles for several years. Jose is bi-lingual, and presently lives in Ontario. He is a people-person and looks forward to helping you with your garage door needs.
Review:

I search for local garage door vendors and Precision had the highest rating for customer service and warranty. I was not disappointed. The garage door motor stopped working but when it did it was loud and horrible sounding. Jose, quickly problem solved the main issues we were having and it was best to replace the motor put a new seal on the door and he even replaced a strut that was originally installed improperly. When he was done, within an hour, it opened beautifully, quietly. We are excited to have the smartphone option remote too! I am very pleased and feel that if I ever have any issue with it in the future a friendly, competent Precision Tech will solve the issue. Thank you, Jose!
Maureen Regalado
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Great service and, Jose was friendly and professional, our garage door works excellent!! Thank you
Frank Digregorio
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Hello, I would just like to give a big THANK YOU to Jose Perea for repairing my garage door. I'd called the office the night before and was given an appointment for that evening,unfortunately, the person never showed. The next morning I called again and was told someone would be out between 8 & 10am. Within half an hour I received a call from Jose advising he would be at my home within 45 minutes. Jose arrived sooner. The very first thing he did was apologize for the previous no show. He took one look at my door and showed me all that was wrong, even the spring which I had not seen initially. Jose explained the components of the door system and explained the longevity of each component. I purchased the Lifetime Warranty. Jose honored my $15 coupon in addition to not charging me a service call fee due to the aforementioned no show. He was friendly, courteous, professional, and the epitome of what a great service professional should be. Thank you so much for having the good sense to keep this man on your payroll. It's the staff that keeps a good business in business. Thank you again. Sincerely, Cynthia Taylor
Cynthia Taylor
A Response from: Don Taylor

Thank you so much for your review. I too, apologize for the no-show as that is definitely not our way of doing business. The service and customer touch is who we really are. Thank you so much and we look forward to serving you in the future.

Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I called at 12:15 for routine service and a few remotes. Jose was not only here by 2:00 but he called first to let me know he was in route. He was GREAT! Explained everything and let me know the costs up front. He was in and out and I was able to pick up my son at 3:00. Jose was very professional. I will be a returning customer. I am more than satisfied. Thank you Jose Perea and thank youPrecision.
Jennifer C
Jose Perea Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

I have been a Customer for 3 Years now, and Jose Perea is the person who originally sold me the BEST PACKAGE and repaired my Garage Door, and once again 3 Years later, he shows up again to fix some minor details, but tuned up my door and assured me that door still has a few years left. Very Professional and straight to the point. Solid Customer service and professionalism. Thank You Jose and your helper, he is in good hands and well Trained.
Jesus Reynoso
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

When your garage door torsion springs break and your garage door weighs more than 400 pounds, guess what....you car is locked in your garage. That happened at 7:00 in the morning. After extensive review of all repair companies, Precision's website gave me the confidence to call them. By the afternoon the springs were replaced, cable replaced (they were frayed and another company probably would not have said anything), new rollers installed, etc. The tech. Jose Perea and his assistant Mike worked their magic, with smiles on their faces and personality. I would hire them away if I still had my business....(I retired) Best to you guys! I recommend everyone have Precision evaluate your garage door system BEFORE something drastic happens and your car is "locked up"! Preventative service..not panic service.
Bruce Sneller
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Suddenly, my garage door wouldn't open, so I called at 10 am the next morning and someone came out in two hours. The repairman was pleasant and well-trained. He showed me the broken springs, told me the rollers were bad and the track needed lubrication. I was shown a list of charges for the repairs before he began. My door works and sound great now. I highly recommend Precisions Overhead Garage Door Service.
Dee ann Palmer
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

They were fast..great job, thank you to Jose and his assistant..
Fahmi (ebe) Ebrahim
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Overall satisfied with the work. Jose, the service tech, arrived on time and was polite and professional. The overall cost was about $75 higher than what I was quoted over the phone. I called Precision to see if they could lower the cost a bit to match the phone estimate, but they did not lower the price. Expect to pay a minimum of $324 for a simple spring replacement. The service was completed in about 30 minutes. Jose greased and oiled the other moving parts on the garage opener and overall system. It sounds much quieter and runs smoother. Overall, a great job, just a bit more expensive than what I expected.
Lance Colmer
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

This is the second time we have used Precision Door Service. The technician arrived on time, friendly and knowledgeable. We had discussed a Senior Discount as advertised in your ad but evidently it was forgotten or ignored. The technician repaired the garage door quickly and efficiently. A five star rating would have been selected but for the lack of ackowledging the Senior Discount a four star rating was given.
Manuel Baltierra
Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

He was very knowledgeable and answered all our questions about our opener so we were able to make the right decision.
Melinda Poll
Jose Perea Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

Jose arrived in short order. His ability to quickly assess the problems, clearly present his plan for correction, & substantiate the pricing was very impressive. I will continue to use, & recommend, ONE Garage Door Compny, Precision!
Kenny Doyle
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

I am 100% satisfied with the job. You guys are absolute professionals. Michael examined the problem. Jose Perea did a great job and changed the springs. Everything was done in about a couple of hours. If you need a garage door service, use this company. 5 Stars -- no questions.
Theadore Levterov
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

My wife and I are very pleased with the Tech. He showed us options and told us what the cost and warranties of the product we bought. We were very pleased now how quite the garage door operates.
Harold Schlef
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We were extremely happy with the service. Everything was explained and fixed within a half hour. Jose fixed our springs and made sure everything else was in good working condition! He went above and beyond to make sure we were satisfied with his work My husband and I would definitely recommend Precision Door Service!
Joel Vogelgesang
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jose was very skilled and able to repair our existing garage door. He said he would tell us if he didn't think it should be repaired which I appreciated. When we replace the door we'll call Precision again.
Joan Wakefield
Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Service was good as it has been in the past as well. BUT, I called 3 times and left messages regarding my AAA discount (and or) my Angie's List discount through the customer service telephone line. Now what they did with my messages could not tell you. Even, our tech "Jose Perez" said he will have someone call us back. As a matter of fact, he claimed, he was going to have lunch with boss's, and let them know. This all started back on March 28th and here its April 8th. When someone says they will have someone call us back, they should mean it. Again, recommend this company...I guess so, but insure you get clarification on any discounts BEFORE you have them do anything. Never had this trouble in the past before...i guess this company became to big be over the time. Left messages on the following dates and times; March 28th @ 12:12pm March 28th @ 4:30 pm March 30th @ 10:46 am
Celiann Lynch
A Response from: Don Taylor

Mrs. Lynch, Thank you so much for your review. Reviews are a major factor in how we measure our performance. I am very sorry that you had such a difficult time reaching us. I attempted to reach you today via the phone number we have on record and did not get an answer. However I see that you paid with a credit card, and I will refund you 10% on the parts which is $77.90. I will do it today and it should appear on your statement up to 5 work days after today. Again, I apologize for your frustration in contacting us. Thank you so much for being our customer and for giving us your feedback regarding our service.

Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

First contact (I didn't get name) was cheerful and her smile easily made it across the phone line. She advised that a tech guy was in the area and she'd make room for me. I had just been told by another Precision door company who told me a three day wait was in the cards due to the severe wind storm we had here on 3/30. She was pleasant enough but really didn't sound like new business was important to her. The other Precision door number was already in my phone from a previous service I must have had. Needing immediate service prompted me to start calling from the internet listings I could find and I found you folks. Jose topped the service caLL off by being super face to face and actually careing for my problem and called to confirm the appointment made through your office. He was an early finisher on the job before mine and was super pleasant and accommodating. I was impressed at his interest in my problem and his determination to fix it to my liking. I'm retired but wish I had employees like Jose when I had customers around willing to give me business. Good Job All Ed Millner Palm Springs
Ed Millner
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

Jose came out and was very friendly and helpful. It was a busy day at my house that day and he was very patient with all the chaos. I was given options to find what best fit my needs at the time. I love our new garage door opener and rollers, the door is so quite now :) Also, Jose was very helpful in getting our gate openers programmed as well. Thank you.
Laura Chacon
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Awesome customer service will recommend
Ray Calderon
A Response from: Don Taylor

Thank you so much Ray for your review. We serve the entire Coachella valley, and look forward to serving you in the years to come.

Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

5 star....Fast, efficient, courteous and explained everything that that needed doing and why. He did it in a timely manor and I would highly recommend my technician, Jose Peres.He is very knowledgeable.
Michelle Winningham
A Response from: Don Taylor

Michelle, thank you for your review. Our goal is to always to achieve 100% satisfaction. Thank you for letting us know we achieved that.

Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great, courteous service..quck reply. We love our new quiet garage door opener and our Rep, Jose, was terrifice!
John Talley
Jose Perea Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Jose, the technician who came over this morning to fix my garage door was a real professional. Dressed well with excellent demeanor. He looked and sounded trustworthy that I did not even doubt that what he was explaining to me about the work to do was very credible. And a he is a veteran like me, with a son in active duty military like me. Winning personality. I will highly recommend this gentleman to people I know who will need garage door service. And I am a repeat customer of your company from 2009!
Gene Ramirez
A Response from: Don Taylor

I certainly appreciate your review Gene. Input from customers is how we make sure all of our technicians are going that extra mile in serving our customers. Jose goes that extra mile every time, and I will certainly pass along your comments. Thank you for being our customer.

Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Date: 02/02/2017
Garage Door Repair
,
Review:

I purchased my garage door and opener from Precision in 2011. I have always used Precision for any repairs needed. Precision is always courteous and professional. Today was no exception. The cables on the garage door were becoming frayed and not functioning properly. Jose Perea was the technician who responded to my home. Jose was very knowledgeable and thorough about explaining what was needed and in getting the job done. Thank you for doing a great job!
Traci Taylor
A Response from: Don Taylor

Thank you for your review. Yours was a warranty replacement and was not charge for the parts. Providing service for our warranty is very important to us and I am happy that we lived up to our promise.

Jose Perea Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

My neighbor just told me she got a 10% senior discount. I asked for that and was not offered it.???
Delores Madariaga
A Response from: Don Taylor

Thank you for letting us know. We will look into it and get back to you shortly.

Jose Perea Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Precision was prompt, polite, and effective. We have bought a lifetime warranty for our garage door.
Guy Kimbrough
A Response from: Don Taylor

Guy, we will be there when you need us. Thank you so much for placing your trust in us.

Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Your Service Tech was very professional and Kind, he fixed my remote and set my door to perfection. Jose Perea did a Great job. I will call you again if I need anything. Thanks Joseph Fox Sr. Home Owner
Joseph Fox sr.
A Response from: Don Taylor

Thank you Mr Fox. Our customers are our most important asset, and we certainly appreciate your assessment of our service and company.

Jose Perea Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Technicians were knowledgeable professional during the performance of the repair actions. Left work area clean and organized. Friendly and courteous. Thank You for a job well done. JULES
Julius Wetzel
A Response from: Don Taylor

Your review is very much appreciated...it's how we stay in touch with our goal of 100% satisfaction.

Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The service man was on time and very pleasant and immediately knew what the problem was, gave me a fair price to remedy, and had it fix in a short time. Very easy process. I have used them before and will continue to use them in the future.
Marsha Ladam
A Response from: Don Taylor

Thank you so much being our customer and for your feedback. We always strive to acheive 100% satisfaction, every time.

Jose Perea Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

I love the outstanding service that your company provides! Professional techs, very quickly solved my problems with two garage doors. This is the second time that I have used your services. Jose was great! He was an outstanding tech, and quickly identified and repaired the problems.
Marsha Bird
A Response from: Don Taylor

Marcia, we appreciate you as our client. Our goal is to serve you in the years to come.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
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