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Read what people are saying
about Precision Garage Door in:

Fontana, CA

Precision Garage Door of Riverside & San Bernardino County
has received 42 reviews, averaging 4.83 Stars:
Review:

Bill was very professional and knowable. He explained to me what needs to be done and the option I had. He is the type of guy you feel confident dealing with.
Jaime Franco
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great Service - Again! Second Garage Door Opener Install - Fast, Friendly & A Great Product. Thank You!
Ed Durlak
Mike Napolitano Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

Sales Rep/Technicians and Admin just want to upsell and have not much concern about the safety of their customers. I called main office and told that my garage door is falling apart and not safe. Toi Green told me that someone will come and fix the door before they will replace it once the product will arrive but I have not heard from her anymore and did not returned back my calls as she promised. I was told by the initial sales person/Technician that my new garage will arrive within 3 weeks that is why I ordered the expensive garage after upselling me with better quality product but in reality it will not be delivered for more than 4 weeks. FYI, I called for a repair because I have the warranty from previous services from this company but I was sold the "upgraded" whole garage door assembly instead (door, motor, belt, spring, etc) Services NOT recommended.
Dionisio Vallejos
Dean Laurenson Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

I was very pleased with the technician, as he came on time and fixed the problem in a very short time, I was surprised when he said he was done.
Serpouhi Arakelian
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I like the name precision. Salesman explained very well about the product I'm buying. I like the warranty part of the deal.
Marino Alvarez
Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Loved talking to a real person to start! Very accommodating to what I needed as far as time and date. Tech awesome, patient with questions and dog. Quick, professional, and informative
Debbie Figueroa
A Response from: Don Taylor

Thank you so much Debbie for your feedback. It's how we make sure we are meeting our goal of 100% satisfaction. We appreciate you being our customer.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service and workmanship. Doors are the 'eye' of the neighborhood. Really sets our house apart. Service Tech was great and did a professional job. Really took his time. Solid company to do business with.
Gerri Burt
A Response from: Don Taylor

I agree, the door is beautiful on your home. Happy to be of service to you.

Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The service guys that came to my place were good. However, they up sold me a number of items and I ended up paying hundreds more than I would have had i gone with someone else. Although the work Jimmy and Johnny was good, I wouldn't recommend this company or use their services again.
Michael N.
A Response from: Don Taylor

First of all Michael, thank you for your response. We use reviews to help us make sure our service promotes 100% satisfaction. Our technicians are trained to provide up to three options of repair for you to choose the level you are comfortable with, which they did. I am sorry that you feel after the fact that it is not worth it. However, the option you chose provides you an excellent warranty that I hope you will appreciate should you need it in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

when one is looking for a garage door repair man look no further, Jose was outstanding from start to finish as he provided fantastic customer service.. he has done a fantastic job in repairing my garage door in which other companies I have called in the past focused on just selling me a garage door in which I did not need. I will give Jose 5 star rating for a job well done as he went over and beyond the call of duty to ensure my garage door was repaired. we were so pleased with his service and will call this company back if needed for more repairs
Mike Manougian
A Response from: Don Taylor

Thank you for your review. We provide options for our customers so they are in the best position to make the best choice for them. Thank you that our mission was accomplished.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Took care of my problem very friendly
Herlinda Medina
A Response from: Don Taylor

We appreciate your review.

Bill Weier Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

Very satisfied with the service. Thank you
JERRY GABLE
A Response from: Don Taylor

Thank you for being our customer.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Mark was very professional and gave me several options for the repairs I needed he explained each and it made me feel good about the choice I was able to make with the information provide. I would highly recommend Precision to others. I will defiantly use them again. VERY HAPPY WITH THE SERVICE
Scott Jessip
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Jose was punctual and thourough, thank you for doing a good job for us
Jessica Lisowski
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

From the first call , your Company was Professional , Freindly and helpful . I would recommend you to anyone. Keep up the good work
Alan Shipley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My spring on the door broke and I was unable to open it and get my car out. I contacted Precision after one call to another service and Precision was able to give me same day service. Lance was a wonderful technician and the door works better now than it did before.
Toby Bloom
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Cody is very professional and he explained very clearly our options before starting to repair and replace all the necessary parts of the garage. He did an excellent job and my family is very satisfied with the work he has done. Cody is a real asset to your company.
antonio torralba
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Dean was very thorough and even upgraded and installed my new lift master garage door opener. It works beautifully and is very quiet. Thanks again for the service.
Jason Lowery
Dean Laurenson Service Provided:
Garage Door Opener Install
Technician:
Review:

Bill was quick, efficient, and courteous. Went above than just the bare minimum of fixing and leaving. Good customer service.
Ryan Carter
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

All I can say is wow! I have never had a company that arrives early to a job let a lone do a fantastic job. I had Jose come to my house for a broken spring and the door was stuck shut. He did a quick inspection & pointed out a few other problems with the door that I didn't notice; but all makes since know that my garage door isn't waking up the neighbors when I come home. They are reasonable on the cost of materials & labor and took just an hour to complete the job. I highly recommend this company & will repost this on Yelp. Thank you for all your help!
Scott Lowery
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Mark was very courteous and professional, friendly and knowledgeable . Thank you for completing the job right and on a timely manner.
Ralph Lopez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Jose was an excellent technician!!! I am so glad i called to have your company come out and assist me. Jose was very professional and courteous. He definately should be recognized for his awesome work!
Rondina Duron
Jose Perea Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Lance Hartlow came @ 7:45 am before 8 am. He was friendly, very professional. We are gratefull and thankfull he came on a Sunday. An finish the work in less then two hours. His very knowledgable. He recommended for us two buy two brand knew springs for our garage door. We are very happy with the job that was done. Thank you Lance Harlow, your the best. An thanks presicion door repair. I recommend them to everyone. An like them in fbook.
Erica Rodriguez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The Technican was very good.
debra cox
Jose Perea Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

The service I received from your company was both professional and very polite. On a scale of 1-10, your tech ( Josh) is 10. He was mannerable and respectful while taking care of business. My family as well as myself are very pleased with the quality of work done. We are especially appreciative of the fact that we were not taken advantage of because we really didn't know what to expect. Good luck in the future success of your company. We recommend you highly. God Bless your company.
Calan Adams
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Jose was great, he was an hour and a half early and fixed my door quickly and was gone by the time his appointment window was suppose to have started. I will definitely use this company for all my garage door needs and will request Jose come out if it is possible. I was also surprised that a tech would have come to my home at 10pm if I had requested it but I assumed that they didn
Felipe Pena
Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Excellent work great personality and fast
Juan Gonzales
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Mark completed our garage door installation quickly and efficiently. This is the third time we've used Precision and we have always been satisfied with the work.
Ed Durlak
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Jose came by first on a Wednsday to give me a quote. He was on time and friendly. After comparing the quotes from other companies Precision was the one that impressed me the most. What impressed me was Jose showed up on time, in a clean uniform, clean work truck, and also he is very friendly. I called him back a day after and we scheduled a whole garage door replacement. I like that Precision has been around for many years, and has an A grade by the B.B.B. They are a little more expensive, but there customer service, knowledge, and better selection makes it worth it. Thank You Jose for making me feel comfortable and relaxed.
Rafael Chavez
Jose Perea Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I was looking for garage door insulation and chose your company from the yellow pages. I also had to have new door springs put on as the old ones were in bad shape. Today it was finished and I'm pleased with the results.
Loretta Lapaglia
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

called precision garage door at 6:30 pm looking for service that night. tech schedules where checked and an appointment was scheduled for that night. Tech was ray' he called before arriving and gave arrival time. he was on time, gave the repair estimate, once I said o.k. he stated to work. with-in the hour the garage door was working like new. thanks ray. great customer service, fair pricing, quality work equal my business and the recommendation to others..
Robert Lape
Service Provided:
Garage Door Repair
Product:
Cables
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