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Read what people are saying
about Precision Garage Door in:

Redlands, CA

Precision Garage Door of Riverside & San Bernardino County
has received 49 reviews, averaging 4.95 Stars:
Review:

The Precision technician showed up early within the time window specified. He identified the problem immediately, explained the repair required, and quickly resolved the problem.
Tim Curley
Bill Weier Service Provided:
Garage Door Opener Repair
Technician:
Review:

I search for local garage door vendors and Precision had the highest rating for customer service and warranty. I was not disappointed. The garage door motor stopped working but when it did it was loud and horrible sounding. Jose, quickly problem solved the main issues we were having and it was best to replace the motor put a new seal on the door and he even replaced a strut that was originally installed improperly. When he was done, within an hour, it opened beautifully, quietly. We are excited to have the smartphone option remote too! I am very pleased and feel that if I ever have any issue with it in the future a friendly, competent Precision Tech will solve the issue. Thank you, Jose!
Maureen Regalado
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Suddenly, my garage door wouldn't open, so I called at 10 am the next morning and someone came out in two hours. The repairman was pleasant and well-trained. He showed me the broken springs, told me the rollers were bad and the track needed lubrication. I was shown a list of charges for the repairs before he began. My door works and sound great now. I highly recommend Precisions Overhead Garage Door Service.
Dee ann Palmer
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Service was very prompt and courteous. Service tech gave me several options on how to proceed with the repair. I opted for service only, as I found replacement costs higher than I wanted to spend as a tenant. The tech did work with me on various ways I could proceed. He was pleasant and professional.
Margie
A Response from: Don Taylor

We always try to work with our customers to make sure your door is safe. Safety and customer satisfaction is important to us.

Mike Napolitano Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

I love the outstanding service that your company provides! Professional techs, very quickly solved my problems with two garage doors. This is the second time that I have used your services. Jose was great! He was an outstanding tech, and quickly identified and repaired the problems.
Marsha Bird
A Response from: Don Taylor

Marcia, we appreciate you as our client. Our goal is to serve you in the years to come.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

I would give them a five ! Sevice guy very professional and informative ! I lam very happy with service , I had to reschedule over three times and everyone was super nice !! Thank you
Angela Munez
A Response from: Don Taylor

Customer satisfaction is one of our most important goals. Thank you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Carlos Jaquez:
Review:

Our technician Jorden provided us with " Stellar Customer Service"and I would certainly recommend Precision Door Service to everyone.
Randy Wirtz
A Response from: Don Taylor

Your wonderful comments are very much appreciated, it is reinforcement of our training and our employee.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Garage door opener was not able to close. The light was blinking and the door opened up again. Had to touch the key pad again to close or open again. Bill Weier(technician) was able to solve the problem. Nice and pleasant tech. explained the problem.
Karen Tan
A Response from: Don Taylor

Your review is very much appreciated.

Bill Weier Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

I was very impressed with the precision work and professional demeanor Cody Dohaney provided us on July 27, 15. If I ever had occasion to require garage door services again, I would request this particular technician. Alan VanTassel
Alan Vantassel
A Response from: Don Taylor

Thank you very much for your feedback. Your comments are very important to us as it informs us how our employees are performing in the field.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Had a voucher for reconditioning and roller replacement....both techs really had not seen what was included in the service. Once I showed them the voucher they understood (Admin Dept. should familiarize the techs with the service purchased on the voucher. Secondly, the Techs pointed out the cables that were installed were rather undersized, and I had them replaced with the superior cables offered. The roller replacement was part of the service already purchased. The bearings are fine on my roll up door, and after the sales job, I determined the cables and rollers and spray lube were all that was required. Nice guys, tell them not to try the sales pitch so hard. The door is a little quieter and the cables are now safer than previous.
Howard Butcher
A Response from: Don Taylor

Your feedback is how we get better and we very much appreciate you taking the time to give us your thoughts.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Five Stars We chose Precision because of the $15 discount in Yellow Pages ad. The technician Mark Voight was very professional and did an outstanding job. We will recommend your company to all of our friends and relatives.
David Slaughter
A Response from: Don Taylor

Thank you for your review and your referrals.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Mark did a wonderful job. Quick, courteous, and on time.
Chris Bower-Fjellsprom
A Response from: Don Taylor

Thank you very much for your feedback.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

5 stars for professionalism and appearance.
Martha and Daniel Housel
A Response from: Don Taylor

Thank you for your appraisal of our business.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

I had a great experience starting with the estimate. Cory laid out my options and answered all of my questions. I'm happy to have a working door again.
Karen Hurlbut
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Garage door was replaced 3 mos. ago. The sound of the roll up garage door did not sound right when it rolled up. The light of the door opener did not go off. Was called to check out the problem. Mark did the service. He changed the hinges and advice to spray every six months to prevent from squeaking and the loud sound when opening the garage door.
Karen Tan
Dean Laurenson Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Precision door service was able to set an appointment to fix my garage door the day of my call, service technicians were informative, nice and efficient in labor time. I am a returning customer and return in the future for any garage door needs.
Toni Mendoza
Dean Laurenson Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Lance was informative, friendly, and professional. I was very happy he was able to come out one Sunday.
Bill Gatlin
Service Provided:
Broken Garage Door Spring Repair
Review:

Excellent service! Very professional !
Rebecca Braband
Dean Laurenson Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Jose was a joy to work with. As soon as he entered the garage the door worked perfectly. Must be his aura! After testing it several times it finally malfunctioned and he was able to identify the problem and fix it quickly. He also indicated that the springs making the clunking noise indicated they were about to break. We now have new springs which should last for many years and the door is so much more quiet now. In fact we like to open and close it just to experience not hearing it any more! Thanks again Precision Door Service and a HUGE Atta-boy to Jose.
Tom Patterson
Jose Perea Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

Very good service, professional, efficient and polite. Highly recommend.
Dragana Angelov
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Jose did a good job of fixing my garage door. He was knowledgeable, competent and has good customer skills. My only complaint is with the cost of the service. Jose
Paul Burgess
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We were very pleased with the work Jose Perea and Vince from New Jersey did on our garage door. They were very pleasant and gave helpful information about the problem and possible future upgrades. They completed the work quickly and showed up at the time promised. We couldn't have asked for a more professional experience. We would definitely recommend them to our friends.
Rosemary and Larry Matthess
Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

He called and informed me when he was on his way. He was very professional. I knew exactly what work was going to be done. He made certain I was satisfied before he left.
Rebecca Braband
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Mark was an excellent technician. He was polite, efficient, and did a great job in installing the garage opener. The price is a little expensive but I hope the lifetime warranty can save me some money down the road.
VAN LUU
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Great service. Friendly staff.
andre & liliana Guerrero - torres
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

Good service, knows what he
Erwin Fernandez
Jose Perea Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Second choice on the internet. first choice could not get here until tomorrow. Much more expensive than I was expecting. The service was more than the twice the cost of the original door 24 years ago. The young man doing the service was very efficient it seemed. He was also very polite. I am pleased with the work. $ouch!
David Center
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Came ASAP and did a quick and great job.
Mary Dennis
Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

LOVE the way you send an e-mail reminder and when Bill came, he showed his badge. We consider you a 1st Class Operation. I told the man across the street what I thought about you and gave him your brochure. Originally, when we bought the property a few years ago, our Realtor called you out to repair the garage door. Thus your sticker was on the wall.
Jeanne Stellar
Bill Weier Service Provided:
Garage Door Opener Install
Technician:
Review:

I have used your service before and felt confident that all would go well when I needed new remote openers. Indeed, all went well and I couldn't be happier...the doors are so quiet now you can hardly hear them. Thanks!
Maryann Mera
Dean Laurenson Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
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