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Read what people are saying
about Precision Garage Door in:

Banning, CA

Precision Garage Door of Riverside & San Bernardino County
has received 60 reviews, averaging 4.85 Stars:
Review:

Bill was an amazing Tech. He was quick,courteous, and professional at all times. He went over all our options and explained everything to us. We will definitely be recommending Precision Door Service to all our friends and family.
Jessica Moncrief
A Response from: Don Taylor

Thank you Jessica for your review. Customer input is how we make sure that our service remains extraordinary.

Bill Weier Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We were most grateful for a Saturday emergency visit. Will call you first next time, love that guy!
Michael Rhine
A Response from: Don Taylor

Justin is a great guy, and strives for 100% every time. Glad that we could help you that Saturday. We are available 24/7.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Dean, The sales rep. was outstanding. Kind of rare these days to sit down with someone who talks with you and isn't pushing the hard pressure sale. This was a homeowners insurance claim, so he knew we had a budget to work with. He listened, made suggestions and more importantly, met the needs of the person who was most invested : my wife! She walked away from Dean's visit knowing she got the door she wanted. And more importantly, we kept it within our budget! When we get the door installed, I'm sure I'll have another positive review.
Jeffrey Cloutier
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We just want to thank Mr. Gonzalez for his professional service. He explained everything very clearly. Our garage door works perfectly and we have peace of mind now. Thank you again and we would not hesitate to recommend or call PDS for service again.
Calvin Hotz
A Response from: Don Taylor

We know you will enjoy your new door. Your comments are very much appreciated.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Installer:
Review:

I have only dealt with Precision twice once for the door installaltion and today when my outside garage door pad wan't functioning. In both cases I was impressed by the Techs, timely,efficient and thorough. A complete 5.
Pat Kahler
A Response from: Don Taylor

Thank you Pat for your feedback. It helps us stay on top of our service. And thank you for being one of our family of customers.

Mike Napolitano Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Service was great, very appreciative of Jose Perea for all his help, and experience in our installation. We would not hesitate to recommend Precision Door to anybody who should need a new opener or just need service. ***** 5 star rating!
Ellen Akimoto
A Response from: Don Taylor

Thank you so much Ellen. We are happy you are 100% satisfied, it's our goal every time.

Jose Perea Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Cody D and johnny M were excellent They worked hard and fast. They walked me through everything they did after it was all installed I loved that their names and pictures were emailed to me so that I would know that they were the ones you sent,, The whole experience was a 5 and I look forward to working with them again
Helen Morey
A Response from: Don Taylor

Thank you so much for your response and for choosing Precision Door for your garage door repairs.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

The quality of your work and the efficiency of your technicians is great, but your pricing is truly outrageous.
Richard York
A Response from: Don Taylor

I am sorry that you feel that way. In some cases our prices are higher and others lower. We always endeavor to fix your door right the first time. Additionally we use the best parts, not the standard ones. We are certain that our work will last substantially longer than the average repair.

Jose Perea Service Provided:
Install Garage Doors
Product:
Rollers
Technician:
Review:

I am very pleased with the service performed and the operation of my new motor. It is quiet and smooth. I have a home link garage door opener system in both my car and truck. I can not program either to work w/o purchasing an "extender" not originally explained to me. I am awaiting the installation of the extender to use my HomeLink system. Be sure to ask if you have a "HomeLink" system in your vehicle before the technician leaves.
john gambill
A Response from: Don Taylor

Thank you sir for your feedback. These units work with most newer cars, but older technology, we need to use the extender that you referred to. This is something that we will re-train on, so that our techs mention it up front. Extraordinary customer service is always our goal.

Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We choice your company because we like the things you covered in your ad and then when I called I received a real person who gave exact information about an appointment for the same day service with the name of the technician and a time frame of service also told the technician would call us back at a 30 minute time frame. The technician did call us back and told us the exact time he would arrive Dean arrived when he said he would repaired the garage door in the time frame he told us it would take. Before doing any work the technician pointed out the other weak areas of the door hardware we hadn't noticed but didn't pressure us into repairing them. After going over everything he gave us the opportunity to ask questions and gave us the cost. The technician was knowledgeable and cleaned up the old parts. When all is said is done we are completely satisfied and the pricing is more than fair I would recommend your company to anyone needing garage work. Thank you. 5 Stars all the way.
Dawn Culver
A Response from: Kevin - Operations Manager - Precision Door Service

Thank you Dawn for your comments on our service to you. It is our goal to provide complete customer service and satisfaction by providing all the possible options to fix your garage door that will meet your needs. In addition, we strive to educate our clients so that you can make an informed decision on how to address your immediate and future needs. Thank you for allowing Precision Door Service to earn your business!

Dean Laurenson Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Your associates were thorough and competent. The estimates were easy to understand and all of our questions were answered. We are in the process of considering which steps to follow next.
Harriet Briant
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

Your technician, Lance was a great helper to us. He knew what he is doing and everything turned out great. We are really satisfied with his work. Thank you so much. We will definitely refer your name to whoever needs same kind of job be done.
Henry Yu
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had been pleased with work previously done when I had the cables replaced on my garage door; so I felt confident in using Precision's services again. The identifcation information provided by email on the technician prior to his arrival is much appreciated, especially by Seniors. Mark was courteous and prompt, after calling to verify he was on his way, and provided several quotes for a variety of service options. The job was quickly and expertly done and I would not hesitate to recommend the company or use their services again.
Mary Shea
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Jose Perea came originally to repair garage door enough to be able to close it until new one arrived. He was prompt, on time and very professional. He came again yesterday as my newly installed keypad was not working. Again he represented the company in the best of light. I would recommend Precision to friends and family.
Hannah Riceberg
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Primarily chose Precision because it was late on a Friday afternoon when my garage door 'broke.' The technician who came to repair it that evening was prompt and efficient and repaired it enough to close. When the technician came to install my new garage door and opener, again - prompt and efficient and was only there for 2 hours and I appreciate the clean-up of debris after installation. Both technicians were courteous and respectful.
Hannah Riceberg
Jose Perea Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Dean came out to replace worn out springs, and did a great job fixing those as well as other parts of our garage door system so that it works perfect now. I was really impressed with his service and attitude. Thanks for a job well done!!
Steve Brown
Dean Laurenson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Bill was very courteous with a smile on his face the whole time he was here. Our garage door was tweaked and he charged according to what he saw and later he said it wasn't as bad as he thought. He did a good job and we are pleased with his work. He is a nice young man. The only problem I had was that I originally paid almost 700.00 in 2010 and the guy told me it would be a forever fee for fixing the door FOREVER. My husband has parkinsons and can't do anything so I paid the 700.00 to be covered. Now they say that is only for parts so I feel I was overcharged the first time. He told me it was for anything that would happen but now I am paying again. I talked to Don and he did take some off this time but I felt I shouldn't have to pay at all. My neighbors told me I was really taken the first time and I feel that way too. What does FOREVER for anything mean to you? Dorothy Rumph
edward rumph
A Response from: Don Taylor

Thank you very much for your response. There was a misunderstanding of our lifetime warranty. Our customers' understanding was that everything that could happen to the door is covered forever, regardless to what it may be. We replaced all of the vital parts on her door system, and we warrantied all of those items for as long as the customer lives in the home. There are other things that may happen that are outside this warranty, such as crashing the door with a vehicle, cracks in the door sections, or even other part failures. Such was the cash here. We did attempt to mitigate the expense due to the misunderstanding, as we always want our customers to be 100% satisfied. Don Taylor

Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

A problem occured with the installation of my new garage door which was partly due to previous construction in the garage. After only one phone call, the techs were out the next morning. They were courteous, friendly, professional and eager to please. They were open to my suggestions as to how to solve the problem and together we got it corrected to our mutual satisfaction. I highly recommend Precision overhead garage door service. A special thanks to Mike and Mark.
John McGovern
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

It has been so long now I forgot the technician's name. He was efficient, answered all our questions, did an excellent job! We would call you for any other updates. Sincerely, Mary C. Huffman
Mary Huffman
Mike Napolitano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Extremely professional installation. Would and have passed on references to neighbors and a couple hundred car club members
Ken Painter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

mike was very professional. explained all the little details.
Y THORNHILL
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Thank you for a great job.
James Haase
Dean Laurenson Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Technician:
Review:

Thank you for doing a great job. Jim
James Haase
Dean Laurenson Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Technician:
Review:

Serviceman has very good knowledge of his profession.
Steve Radoycich
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

Jose was great. Very professional and respectful. We would definitely recommend Jose and Precision Door Repair.
HERBERT BREUER
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Dean was knowledgeable and professional, appreciate Sunday service,. the only thing was, appointment time was late.
Don Thorpe
Dean Laurenson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Brent checked out the whole system and replaced the circuit board, Tuesday 11/26/13... The brand new Precision Garage door controller failed immediately after your installer, Jose, left, Friday afternoon, 11/22/13. Malfunctions do happen, but it would have been better if it had happened early during the week. You took care of it and I am satisfied.
Lyle Frevert
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Michael is an efficient, personable technician. He helped me understand the new equipment and was very polite and professional. I will recommend him to my friends and neighbors with no reservations. He represents your business with a very professional manner and expertise Thank you.
Virgina Erwin
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

I'm very happy. Josh took care of an issue (remote opener) which others have been unable to accomplish. Thank you!
B. Guenin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Josh was courteous and explained in detail what had to be done.
Socorro Castellano
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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