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Dean Laurenson

Dean Laurenson
Door Estimator
Reviews: 135
Average: 4.81 stars
Dean Laurenson has received 135 reviews, averaging 4.81 Stars:
1 2 3 4 5

Dean Laurenson's Bio:

Dean was born in Williamsport, PA, but early on his family moved West and he grew up in Rialto, CA. After high school Dean studied at the University of Phoenix with a major in Business Management. His prior career path was in the pharmaceutical industry. Dean's hobby is rebuilding classic cars...his technical skills are a real asset in servicing your garage door system. He also enjoys playing golf and his favorite sports team is the San Francisco 49ers. Dean is committed to extraordinary customer service...he loves to meet and help people.

Review:

We found you on the internet. Arrived on time, evaluated and presented the solution in a straight forward manner. Installed equipment,door works great,installation as promised. Your service men were excellent, confident, personable, professional. Very happy with your service. Will recommend you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

As always - your technicians are the best. I've had both Lance and now Dean - your people know how to treat people and I'm so lucky to have had two. And while I'm typing - you need to promote Adele to Office Manager that woman works miracles.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Thanks for your fantastic and efficient service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Dean has always demonstrated respectful, knowledgeable, courteous service. It is a pleasure to have him in my home!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Dear Don, We were grateful to have Dean repair the broken spring on our garage door in a quick and efficient manner. My concern is that I was not given any indication when I called to request a service call that the cost would be so high. I was told that the springs would be $80 to $199 each. And that the techs' trucks were stocked. Dean began by telling us of the great deal you were offering to upgrade our hardware as a bundle for $799 with a lifetime guarantee. My husband and I nearly fainted. We had no idea that replacing a broken spring would cost so much. When I told him we couldn't afford to do that he said he had two on his truck at the $149 price range. Being a senior citizen on a fixed income, I believe that customers should be given an idea what the job might cost. Dean conducted himself in a very professional manner and explained what he was doing throughout the repair.

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A Response from: Kevin Taylor

I spoke with Mrs. Reynoso and thanked her for letting us know of her concern. I also explained to her that it is difficult to give somewhat an accurate "guestimate" of what the final costs would be until we can inspect the door system. However, due to this review we are reviewing our pricing practices over the phone to assure that we are being as above board as we can without the benefit of the inspection.

Service Provided:
Broken Garage Door Spring Repair

Review:

Dean was professional and personable. We are very happy with the service we received and will recommend Precision to our friends.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very professional service good listener prompt and neat dean is very good

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

great service on door springs dean is a great asset to your co. he explained ever thing he was doing which was great thank you

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Dean was amazing, he called prior to his arrival, came professionally dressed, and instantly was able to diagnose the problem within minutes. I appreciated his caring and compassionate demeanor, along with his expertise. Dean provided me options to address the cause and prevent future problems, and truly took the time to educate me and not sell me. Thank you Dean and Precision Door Service, I am grateful that my garage door now closes with one click!

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Service Provided:
Garage Door Opener Repair

Review:

The service person Dean is very polite. Although it took him 2 trips to fix my door, it is still accptable. Except I

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Dean Laurenson did a great job in fixing my garage door. Very pleased with his prompt service knowing that I had a time constraint to get this done.

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

The internet ad made me confident that the company was professional, technicians were honest and well trained, and the products and services were the highest quality. Dean's quick response, expertise, professionalism, and service with a smile attitude exceeded all my expectations. PRECISION will always be my first and only call in the future, when I need garage door service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

The internet ad made me confident that the company was professional, technicians were honest and well trained, and the products and services were the highest quality. Dean's quick response, expertise, professionalism, and service with a smile attitude exceeded all my expectations. PRECISION will always be my first and only call in the future, when I need garage door service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Excellent workmanship!!!!!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

8-STAR SYSTEM EXCELLENT WORKMANSHIP & VERY TRUST WORTHY NEVER WILL YOU FIND ANYONE THAT HONEST & SINCERE & VERY NICE!!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I was pleased to be able to get this taken care of on Sunday. Dean was prompt, courteous, friendly & knowledgable about the products. We were talking so much that he forgot to give me the $15 discount, so if it's not too much trouble, I'd appreciate that a refund check be mailed to me. Thanks for the great service!

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

I received a confirmation of my appointment via email and Dean called me 10 minutes prior to his arrival. He was timely, courteous, and knowledgeable. I appreciated his friendly and professional manner and will definitely do business with Precision again if the need arises.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Dean showed up on time. He was polite, professional assessed the problem gave me the price and then completed the job in less than one hour. I appreciated the time that Dean took to explain what was wrong and his solution to the problem. He was at my home for about one hour. He did not leave until he was positive that the door operated well. All and all a fantastic job. Thank you Dean.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I was not happy with the first flake that was suppose to be out Tuesday before 12:00. He called and said he would be late about 2hours. We had an appointment, so he said he would be there at 9:00 Wednesday first thing. My husband waited till 10:05 and had to leave. 10:30 the guy calls and leaves a message he was here and had to leave.I was pissed!i called and talked to a girl in the office. She did send a man out who helped us. Iam waiting for a receipt for the work done. He said it would be emailed to me.I don't think you want me to go on Facebook . I really was not to happy.thank you.

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A Response from: Kevin Taylor

By the time I spoke with Mrs. Trousas she had the receipt but was concerned that she had not gotten credit for a coupon she had. I explained to her that the first technician was hung up on the job prior to hers, which she understood. However, I apologized for the following morning, as that was not handled appropriately by the first technician, but it has been addressed with the technician. I also gave Mrs. Trousas a credit for her coupon. Don Taylor

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Service was fast, efficient and courteous.

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Service Provided:
Garage Door Repair

Review:

Your service technician did a great job. He was early for the appointment, friendly personable and took the time to explain what needed to be done. I have used you guys in the past and will continue to use you guys in the future. I was very satisfied with the work performed.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I attempted to reply yesterday but I don't think it went went out so I'll try once more. Brent Bassett was the service tech that came as scheduled to repair my garage door. I wouuld like to say he did an excellent job repairing the door as well as explaining just what the difficulty was. Pleasure doing business with Precision, thank you.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Thank you for a great job.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Review:

Mr Laurenson showed up on time, was very courteous and gave very helpful information.We always get good service from your technicians.This is an excellent company.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Thank you for doing a great job. Jim

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Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Review:

Jose did an excellent job of first giving me all my options and completing the work very quickly. We are very happy with the install and our new garage door opener is much quieter. Thanks Jose.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Review:

professional, friendly, on time, performed work in a timely manner and on the spot.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I would like to rate the service your company provided to our family. The safety of our family was in jeopardy since we couldn't fully close our garage door. You response was prompt. I was given an ETA of 8:00-10:00 a.m. and your technician arrived on time and was very courteous. He called me at 7:45 to say he was on his way and would be arriving at approximately 8:00 a.m. He took the time to make sure everything was done correctly and to my satisfaction. I would like to congratulate you for having such professional and competent staff. I would gladly recommend your company to my family and friends.

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Service Provided:
Garage Door Opener Repair

Review:

excellent service,on time accurate,polite

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Service Provided:
Install Garage Doors

Review:

I have used your service before and felt confident that all would go well when I needed new remote openers. Indeed, all went well and I couldn't be happier...the doors are so quiet now you can hardly hear them. Thanks!

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

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Precision Door Service
Office: (951) 795-4758
6236 River Crest Dr
Ste G

Riverside, CA 92507
Precision Door Service
Office: (951) 290-3423
26413 Jefferson Ave
Suite E

Murrieta, CA 92562

Licenses

CA State Contractors License
809067

If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:

precisiondoorla.com