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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Temecula, CA

(951) 795-4758

Temecula has received 52 reviews, averaging:

4.82 of 5 Stars
4.82 of 5 Stars

Broken Garage Door Spring Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/11/2013
Comments: Online
submission
[?]
I had a great experience with this company and great customer service. I made the request for service and was promptly met with an appointment. Brent was at my door a short time later and did an awesome job. I will definitely use this company again and recommend them to anyone in need of any garage door repairs.
– Jon Harrell
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Brent Bassett
Garage Door Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/03/2013
Comments: Online
submission
[?]
Dave came and fixed the garage door faster than I could type this comment. Dave was GREAT! I really appreciated the professional, quick service.
– Terry Meeks
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
David White
Garage Door Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/08/2013
Comments: Online
submission
[?]
Greatest service out there! My garage door was tweaked in an angle, with the rollers popped out on both sides, side railing had torn from the stud it was screwed into, and couple of panels were bent. An hour later it was like a new garage door with only one part replaced. Works better, sounds better! Gary is absolutely the best tech. I will recommend Precision Door to everyone.
– Stuart Mclean
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Gary Pomfret
Garage Door Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/03/2013
Comments: Online
submission
[?]
Brent was punctual, really friendly and knowledgable, and did an awesome job on the door! 5 stars!
– Matthew Salmi
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Brent Bassett
Broken Garage Door Spring Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2013
Comments: Online
submission
[?]
Dave was great, had everything to make the repair, in and out. He is very personable and an asset to your tech team!
– Ron Schneider
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
David White
Broken Garage Door Spring Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/15/2013
Comments: Online
submission
[?]
Gary, is a knowledgeable and informative technician. He explained what was needed and why. Gary Pomfret is a credit to Precision Door Service.
– Herman Wilson
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Gary Pomfret
Garage Door Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/28/2013
Comments: Online
submission
[?]
On Christmas eve our garage door would not close. After calling AHS they told us that their service person(Edge garage door) would not be able to help us for two days. Not good to have garage door open for that long.
We had used Precision in our Crestline home and they were great! I found their number and called . Dave Culver was here within 2 hours and fixed the door to be able to close.
We decided to replace both our doors and opener and have a keypad installed. Brent Bassett came and did the final measure and our new "lifetime" doors were installed. They look great! Everyone we talked to at Precision Door in Temecula was very helpful. Thanks to all of you.
– Michael Lewin
Service Provided:
Garage Door Repair
Product:
Precision Garage Door Opener
Technician:
Brent Bassett
Garage Door Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/06/2013
Comments: Online
submission
[?]
I was having problems with my garage door. I looked in the yellow pages and like the advertisement of Precision Door Service. I called on Saturday 1/5/13 , and the pleasant young lady whose name I cannot remember said that she could get a technician out that same day. Ray came out and completely explained the issue. I highly recommend this company.
– Karen Brunetti
Service Provided:
Garage Door Repair
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Ray Soria
Garage Door Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/03/2012
Comments: Online
submission
[?]
Prompt curtious and did not cost & arm & leg
– Becky Paull
Service Provided:
Garage Door Repair
Technician:
David White
Garage Door Opener Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/28/2012
Comments: Online
submission
[?]
I have no regrets calling Precision. Customer service was curtious & friendly. The technician, Brent was punctial & offer multiple suggestions & solutions towards the repair. Precision fixed the springs & brought my opener back to life after other competitors suggested purchasing a new opener. Overall the entire precision team from beginning to end was 5 stars! I highly recommend Precision. Thank you.
– Carlos Saenz
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Springs
Technician:
Brent Bassett
Garage Door Opener Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/30/2012
Comments: Online
submission
[?]
On time, courteous and quick to fix my garage door opener. Thanks, Ray Soria
– Mark Hayes
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Technician:
Ray Soria
Garage Door Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/25/2012
Comments: Online
submission
[?]
I chose this company because of the coupons. Service was quick and very efficient. Technician was very helpful.
– Rebecca Villar
Service Provided:
Garage Door Repair
Technician:
David White
Garage Door Repair
Temecula, CA
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 09/29/2012
Comments: Online
submission
[?]
Our Garage door was making loud noises when the door was closing. We were serviced by Dave White who fixed the problem.
Very professional service tech.
He explained the problem and also recommended what parts of the garage door to be aware of.
– Joanie & Ken Hollingsworth
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
David White
Install Garage Doors
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/22/2012
Comments: Online
submission
[?]
All I can say was the service was excellent, and Mike was a true professional. He was patient and answered all our questions. He did a GREAT job.
– Ken Elkins
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Mike Napolitano
Garage Door Opener Repair
Temecula, CA
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 09/17/2012
Comments: Online
submission
[?]
I live in a community that is not on a GPS map, so it was difficult for David to find us. He found that a wire on the optical sensor was loose and quickly fixed it.
– Jim Gates
Service Provided:
Garage Door Opener Repair
Technician:
David White
Broken Garage Door Spring Repair
Temecula, CA
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 08/14/2012
Comments: Online
submission
[?]
David is professional and courteous. He gave me quite clear explanation about the problems I had with the original springs and sensor, as well as his recommendations. He performed the repair work efficiently. Precision Door Service seems to be a trustworthy company.
– Floyd Chou
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
David Culver
Broken Garage Door Spring Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/03/2012
Comments: Online
submission
[?]
Jarad was competent and answered all my questions. Thanks for the great service.
– Mike Morgan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jerad Flemming
Garage Door Repair
Temecula, CA
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 07/27/2012
Comments: Online
submission
[?]
very prompt to call made and service tech was customer focused. would use precision again.
– Joanie & Ken Hollingsworth
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Technician:
Ray Soria
Broken Garage Door Spring Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/26/2012
Comments: Online
submission
[?]
Mike did a sterling work. Very informative about preventative maint. Explained the operation and why the springs needed to be replaced very well.

David Pauley
Retired Engineer
– David Pauley
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Mike Napolitano
Garage Door Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/25/2012
Comments: Online
submission
[?]
Specialist Mike Napolitano and his assistant, were very informative and diagnosed, the problem, within minutes. After installing, the necessary replacement parts for the garage door opener, the unit now performs like it is almost new. Including my Senior discount, the total bill was very reasonable. If you need, this type of service, I strongly recommend that you contact PRECISION Door Service. You will be glad you did!
– John Cultera
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Mike Napolitano
Garage Door Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/25/2012
Comments: Online
submission
[?]
Thank you for sending Jerad Flemming, even though he has 2 m’s in his last name, he is a great representative for your company. First class work, thank you…Jack Fleming
– Allen Fleming
Service Provided:
Garage Door Repair
Technician:
Jerad Flemming
Broken Garage Door Spring Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/12/2012
Comments: Online
submission
[?]
I would like to thank you for the quick response and the service provided. Jared showed up on time, was courteous and professional, and did a great job. I definitely recommend your service! I found you online through a Google search so I was a little tentative. I am very pleased.
– Cj Bramante
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jerad Flemming
Install Garage Doors
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/22/2012
Comments: Online
submission
[?]
I have been trying to get a garage door installed urgently for some time now. Being in Temecula, it's not close enough for the other businesses to send someone out to give a quote.
I called Precision to explain my situation, and that same day Michael scheduled for Mike N. to come by to not only inspect but to quote me the exact amount for my replacement door.
CUSTOMER SERVICE wins my business! The competition should take lessens because they lost my business and CANNOT compete with Precision's winning staff... Precision came through like a shining star. I will very highly recommend anyone who needs repairs or replacements.
– Jorge Arza
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Mike Napolitano
Broken Garage Door Spring Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/20/2012
Comments: Online
submission
[?]
We had our garage door springs fail and called Precision Door Service. They came out the same day, gave us a quote with several different options, and they were able to start the work to replace the torsion springs on the same day. It turned out our garage door opener was also bad and they replaced it as well. They did a good job and I would recommend them to anyone.
– Kristian blanchard
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Mike Napolitano
Broken Garage Door Spring Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/21/2012
Comments: Report Card
submission
[?]
Excellent service and qualit of work fixing my garage door. Best field technician I have ever dealt with.
– Joanie Hollingsworth
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Jerad Flemming
Broken Garage Door Spring Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/04/2012
Comments: Online
submission
[?]
Extremely fast service with great follow up. Will definatley use them again.
– Kathy Perazella
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Ray Soria
Garage Door Opener Install
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/18/2012
Comments: Online
submission
[?]
Andrew (Perez) was the best! Excellent work, very punctual, honest, and efficient. A true professional! Happy to have Andrew and Precision back out if ever necessary! Thanks.
– typhanie kinder
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Andrew Perez
Broken Garage Door Spring Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/18/2012
Comments: Online
submission
[?]
The technician that came out was very knowledgeable, and answered all of my questions.
– Marcia Stevens
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Andrew Perez
Broken Garage Door Spring Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/30/2012
Comments: Online
submission
[?]
Excelent service and quality of work was outstanding
– albert johnson
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Andrew Perez
Broken Garage Door Spring Repair
Temecula, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/01/2012
Comments: Online
submission
[?]
Wonderful job, very professional and helpful! I will definitely recommend this company to my friends and family!
– stephanie montematno
Service Provided:
Broken Garage Door Spring Repair
Technician:
Micah Good
(951) 225-4371
Riverside Area
4.83 out of 5 stars
(106)
Read All Riverside Reviews
(951) 795-4758
Temecula Area
4.81 out of 5 stars
(107)
Read All Temecula Reviews
(951) 992-1780
Moreno Valley Area
4.67 out of 5 stars
(38)
Read All Moreno Valley Reviews
(951) 846-6946
Banning | Beaumont Area
4.76 out of 5 stars
(44)
Read All Banning | Beaumont Reviews
(951) 763-7569
Hemet Area
4.76 out of 5 stars
(47)
Read All Hemet Reviews
(951) 566-4739
Sun City Area
4.95 out of 5 stars
(13)
Read All Sun City Reviews
(909) 748-5478
San Bernardino Area
4.69 out of 5 stars
(22)
Read All San Bernardino Reviews
(909) 435-0539
Redlands | Loma Linda Area
4.79 out of 5 stars
(22)
Read All Redlands | Loma Linda Reviews
(909) 279-1442
Fontana | Rialto Area
4.7 out of 5 stars
(24)
Read All Fontana | Rialto Reviews
(909) 547-3616
Big Bear Area
4.88 out of 5 stars
(4)
Read All Big Bear Reviews
  • Angelus Oaks
  • Big Bear (4)
  • Fawnskin
  • Green Valley Lake
  • Sugarloaf
(909) 744-5416
Lake Arrowhead | Crestline Area
4.98 out of 5 stars
(6)
Read All Lake Arrowhead | Crestline Reviews
(760) 475-9541
Victorville | High Desert Area
5 out of 5 stars
(5)
Read All Victorville | High Desert Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door (951) 795-4758
27280 Via Industria, Suite A Temecula CA 92590

Precision Garage Door (951) 992-1780
130 Walnut Ave, Suite A10 Perris CA 92571
Precision Garage Door Warranty

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