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Read what people are saying
about Precision Garage Door in:

Hemet Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 132 reviews, averaging 4.82 Stars:
Review:

The service I received was timely, and the technician (Mike Napolitano) was professional, courteous, and took the time to explain all aspects of the required service. Thank you for a job well done!
Kathy Wood
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Bill came out and fixed my garage door springs. He also Did a tuneup. He is very professional and personable my garage door sounds a lot better and it works now I appreciate the work.
Sherrie Cullen
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Service tech was on time and completed all work in a hour. Very professional and answered all of our questions.
Mark b. Fisher
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Excellent service. Technician had serviced unit before. I appreciated the return customer discount. Garage door works smoothly and quietly and keypad entry works. Thanks.
Maryjo Davis
Mike Napolitano Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Jose was very skilled and able to repair our existing garage door. He said he would tell us if he didn't think it should be repaired which I appreciated. When we replace the door we'll call Precision again.
Joan Wakefield
Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Was easy setting appointment for repair. Service was fast & freindly. Only had mix up with appointment seter as to what was right part & price, Shane said they had priced the smaller springs that would have worked but not lasted as long. Was to busy and forgot to give your tec my $30 of coupon shame on me. Thanks for fast service, would definlety recomend. Hard to get same day service and be charged extra.
Chuck Proze
A Response from: Don Taylor

We guarantee service at no extra charge within 4 hours or we will waive the service charge fee. Thank you for your review.

Shane Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5 Star rating for Jose. He was thorough in explaining our options and there were no hidden fees. He arrived on time and did the job well. I would recommend him to friends and family. Our garage door is opening and closing smoothly and quietly.
Cara Dawson
A Response from: Don Taylor

Jose represents our company very well. He is the epitome of what we train all of our technicians to be. Thank you for your comments.

Jose Perea Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

employee was courteous and knowledgeable. fixed my problem in a few minutes price was better than the last guy. problem is door started acting up the next day. will call them back out. will see if they will charge me again.
John Zdeb
A Response from: Don Taylor

No sir we should not charge you for that. It is more than likely a warranty situation.

Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

Prompt courteous and no BS thanks guys
Jason Junge
A Response from: Don Taylor

Thank you for your feedback.

Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

5 stars definitely. Good knowledge of job. Very courteous and safety oriented.Will recommend to friends and family. Had door opener previously installed by Precision. Thank you.
Alvin Christensen
A Response from: Don Taylor

I appreciate you taking the time to share your thoughts with us.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Precision Garage Door was the second garage door repair company to come to my home; they should have been the first. My home warranty company sent another business to resolve my garage door issue--twice. Each visit was a complete waste of time, as they looked for every excuse NOT to help or resolve the problem (but they had no issues collecting the fee). Precision Garage Door saved the day! Immediately, I was super impressed with technician Bill Weier. He listened to me (incredible), he assessed the problem and resolved the issue--in one day! I was so happy and extremely satisfied with the service I received. Bill was highly professional, knowledgeable, funny and committed to providing the best customer service ever! Thank you Bill. I will only use Precision Garage Door in the future.
Molanda Royal
A Response from: Don Taylor

Thank you for your feedback. Our goal is to leave you 100% satisfied, happy to know we did.

Bill Weier Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Jimmy and Johnny arrived on time as scheduled. They replaced opener and all secondary equipment. They were very professional and friendly. The finished product worked better than any opener we've ever had. I would highly recommend your company to anyone that wants a quality job done right.
Daniel Carpenter
A Response from: Don Taylor

Our #1 goal is to have our customers 100% satisfied. Thank you.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Your technicians were very thorough in explaining the repairs needed. Gave us a choice of 3 levels of repairs that we could do. They rebuilt the garage door from top to bottom. I was not a fan of the price but satisfied with the lifetime warranty knowing this is the last time we will have a expense on our door.
Phil Allen
A Response from: Don Taylor

The beauty of the rebuild package is if the parts we use fail during your stay in your home, we will replace the parts with no cost to you. Thanks for allowing us serve you into the foreseeable future.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Bill Weier was the technician and he did a great job. He was very professional and completed the repairs very quickly. He explained what was needed to repair my problem and also pointed out a few items that needed to be replaced. My only concern is the cost of the repair, it seems expensive but I didn't seek any other bids. I used Precision to repair my mom's garage door about a year ago and they did a great job then as well.
Mike Hays
A Response from: Don Taylor

Thank for giving us your feedback. Our goal is always do the best job we can for you.

Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Repair carried out efficiently and promptly. Lubrication service suggested and carried out too. Very polite and courteous technician extremely pleased. All five stars ***** earned.
Pamela Chaplin
A Response from: Don Taylor

Pamela, we appreciate your feedback...it is one of the key ways that we make sure we are living our commitments to you, our customer.

Service Provided:
Garage Door Opener Repair
Review:

Five stars for Bill who came to service my door.
Charlene Musgrove
A Response from: Don Taylor

Thank you for your comment.

Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Today was the second time this company has helped me. They are prompt and know what they're doing and pleasant with old ladies. If I need assistance with my garage door again I would call them, again. I called them yesterday and they were here today, exactly when they said they'd be here. Five Stars.
AUDREY OLDMEN
A Response from: Don Taylor

Your service was a warranty issue but we will be there just as quickly for warranty work as we will for new service. Thank you for your feedback.

Service Provided:
Garage Door Repair
Review:

I saw a truck awhile ago and decided to give u guys a try.
Billie Owen
A Response from: Don Taylor

We are happy that you had a great experience.

Service Provided:
Garage Door Repair
Review:

Jimmy was thorough and completed the repair in a timely manner. He was knowledgeable and all supplies needed were on his truck. Good job!
Tony
A Response from: Don Taylor

We always try to have a fully stocked truck when we arrive. Thank you for sharing your experience.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Jimmy Love arrived on time, analyzed the situation, explained in detail how the door should work and why there was a problem. He clearly went over the options and price structure. From the information Jimmy gave me I was able to make an informed decision. Thank you for a job well done. I would appreciate some of your business cards to pass around to my neighbors.
Clarence Venable
A Response from: Don Taylor

It shows that he is doing the job right. Thank you for putting your trust in us.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Jose was at the house in record time and knew just what he was doing. The door should be good for another 10 years! Thanks for your speed and your very capable service man.
Lucille Hedges
A Response from: Don Taylor

Thank you for allowing us to service your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Lance arrived on time and ready to work. He was thorough and was finished in the time he said it would take to repair the garage door. He explained what he would replace and what it would cost up front. I would absolutely go with Precision again! Unfortunately the electricity was turned off because work was being done in the area and we couldn't test the door, but Lance said if we had ANY problem he would come back to address it. Thank you Lance!
Marjorie Ayala
A Response from: Don Taylor

Thank you for being our customer. Lance is a service pro.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

technician was very good as was the co
John Carmack
A Response from: Don Taylor

We appreciate your feedback.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I was very pleased with the way the work was performed, and with the way I was treated by the tech. He was efficient and glad to answer all my questions.
Joyce Vaughn
Jose Perea Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

We were very pleased with Joshua who came to repair our garage door, smiling, pleasant, knowledgeable, and early in the time frame we were given. We elected to have the repairs made, which was expensive, rather than the entire overhaul, which was even more costly. Precision repaired our door in 2009. Thankful to have a company available 24/7. Joshua is a real asset to your company. Wray and Bonnie Kopplin
Yvonne Kopplin
Service Provided:
Broken Garage Door Spring Repair
Review:

5 Star Rating: Service was performed by Bill Weier on 01/15/2015. Bill arrived on time, was courteous, and quickly assessed the repairs needed. He provided me with two repair options, and when I made my decision he completed the repair in a timely manner. Bill is a good representative for the Company.
Kathy Wood
A Response from: Don Taylor

Thank you for your review, very much appreciated.

Bill Weier Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Dean & Mark - very nice & helpful! We did not expect the door to be as EXTREMELY noisy as it was, but when Mark came to bring 2 additional openers, he lubricated the door & that helped! 5 stars!
CHERYL and MICHAEL TAUSIG
A Response from: Don Taylor

We appreciate your feedback and look forward to serving you into the future.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

It was 5 star performance. I liked your ad. Your email was impressive. I liked seeing the pictures of your technicans. Your follow up with the invoice and your recommendations was very professional. I am recommending you to a neighbor.
John Bacher
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

We were very pleased with Joshua's service . Very friendly and helpful. Very understanding in regards to our situation financially and willing to recommend what was best for us to take care our garage door. We will give Joshua 5 stars. He explain the problem and what he was going to do to fix it. We will recommend your Company and Joshua to anybody that asks. Great service and also the schedule time was good too. Thank you again.
Sonia or Jerry Knutson
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Jose Perea was our technician. Jose explained everything in detail and answered all questions. Job was done promptly. Considering upgrade on other services in part due to the excellent experience. Will be recommending to neighbors for sure.
Johnny Rocha
Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
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