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Read what people are saying
about Precision Garage Door in:

Banning | Beaumont Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 137 reviews, averaging 4.87 Stars:
Review:

We were so happy with the same day service! Prompt and expert work from technician Mike! Thanks so much!
John Talley
A Response from: Don Taylor

Thank you for your review. Customer Satisfaction is always our main goal in what we do.

Mike Napolitano Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Bill was very professional. He called while in route and completed the job before his promised completion time.
Nicole Copeland
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

They came out in a timely fashion, resolved our problems in a short period of time, in a professional manner. I would use them again. A five star operation.
Richard Smithberg
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

Mike was very patient and explained every thing he was doing. I was very pleased with the prompt service. He just needed to program the transmitters I had purchased on line'.
Anita Soto
Mike Napolitano Service Provided:
Garage Door Opener Repair
Technician:
Review:

Bill was an amazing Tech. He was quick,courteous, and professional at all times. He went over all our options and explained everything to us. We will definitely be recommending Precision Door Service to all our friends and family.
Jessica Moncrief
A Response from: Don Taylor

Thank you Jessica for your review. Customer input is how we make sure that our service remains extraordinary.

Bill Weier Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I am 100% satisfied with the job. You guys are absolute professionals. Michael examined the problem. Jose Perea did a great job and changed the springs. Everything was done in about a couple of hours. If you need a garage door service, use this company. 5 Stars -- no questions.
Theadore Levterov
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

Fast and efficient service. Very knowledgeable technician. Great people to do business with.
Haji Dayala
Shane Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We were most grateful for a Saturday emergency visit. Will call you first next time, love that guy!
Michael Rhine
A Response from: Don Taylor

Justin is a great guy, and strives for 100% every time. Glad that we could help you that Saturday. We are available 24/7.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Dean, The sales rep. was outstanding. Kind of rare these days to sit down with someone who talks with you and isn't pushing the hard pressure sale. This was a homeowners insurance claim, so he knew we had a budget to work with. He listened, made suggestions and more importantly, met the needs of the person who was most invested : my wife! She walked away from Dean's visit knowing she got the door she wanted. And more importantly, we kept it within our budget! When we get the door installed, I'm sure I'll have another positive review.
Jeffrey Cloutier
Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The drum on the Spring bar seems to be unraveling the cables thank God they're under warranty this is the third cable put on there within two years
Mike Galipean
A Response from: Don Taylor

Thank you for your review. You are under warranty and we always live up to them. It is a manufacturers issue and we are working presently to get it resolved.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Great, courteous service..quck reply. We love our new quiet garage door opener and our Rep, Jose, was terrifice!
John Talley
Jose Perea Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

The service man was on time and very pleasant and immediately knew what the problem was, gave me a fair price to remedy, and had it fix in a short time. Very easy process. I have used them before and will continue to use them in the future.
Marsha Ladam
A Response from: Don Taylor

Thank you so much being our customer and for your feedback. We always strive to acheive 100% satisfaction, every time.

Jose Perea Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

We just want to thank Mr. Gonzalez for his professional service. He explained everything very clearly. Our garage door works perfectly and we have peace of mind now. Thank you again and we would not hesitate to recommend or call PDS for service again.
Calvin Hotz
A Response from: Don Taylor

We know you will enjoy your new door. Your comments are very much appreciated.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Carlos Jaquez:
Review:

Very pleased with the service response and technician's knowledge. Their tech's always display a courteous demeanor and make every effort to complete the job expediently and efficiently. Also their product range is great.
Dusty Taylor
A Response from: Don Taylor

Thank you for your review. We strive to be the best in the industry, and I appreciate your endorsement that that is the quality of service that you received.

Shane Stewart Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Jose was very personable and a great representative of Precision. He explained my options and found that with a broken spring and motor to replace the whole system. The new opener is modern (WIFI), dual lights and remotes, so I can open the door with my built-in remote in my car or use my smart phone. A neighbor, two doors down, has the same problem with his door and I recommended Precision. Great job Jose.
Richard Carter
A Response from: Don Taylor

Thank you so much for your referral of your neighbor. We will give him the same professional service we gave you. Our goal is always 100% satisfaction, every time.

Jose Perea Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Wonderful and professional service! Thank you! 5 star service hands down
Trish Weston
A Response from: Don Taylor

Thank you for reinforcing our intentions with your comments.

Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I have only dealt with Precision twice once for the door installaltion and today when my outside garage door pad wan't functioning. In both cases I was impressed by the Techs, timely,efficient and thorough. A complete 5.
Pat Kahler
A Response from: Don Taylor

Thank you Pat for your feedback. It helps us stay on top of our service. And thank you for being one of our family of customers.

Mike Napolitano Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

A small SNAKE was wrapped around the cable pulley that lifts up my garage door. As a result, when it started to raise, the body of the snake guided the cable off the pulley causing the door to bend to one side as it rose. Now all the tracks, and rollers, and door are damaged, bent, coming off the walls.I Can't believe this is happened. Only in Beaumont! PS the snake is dead. Lucky for me I called Precision Garage Door. Mike came over and made a bad situation into a good one in no time at all. I would recommend this service to everybody who needs it. Thanks Mike.
Jon Schnitger
A Response from: Don Taylor

We've seen lots of garage door problems. However not this one. We are happy we could be of service. Our goal is always 100% satisfaction and we appreciate your review letting us know we met our goal.

Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

Great job and the technician was very nice , very satisfied
Shinu Rajappan
A Response from: Don Taylor

Our goal is 100% satisfaction and we appreciate knowing from you that we were on target with our goal.

Bill Weier Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Service was great, very appreciative of Jose Perea for all his help, and experience in our installation. We would not hesitate to recommend Precision Door to anybody who should need a new opener or just need service. ***** 5 star rating!
Ellen Akimoto
A Response from: Don Taylor

Thank you so much Ellen. We are happy you are 100% satisfied, it's our goal every time.

Jose Perea Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

The service was great. Jose Perea was early and explained everything that he was going to do. He was very friendly and completed the work very fast.
Arturo Rodriguez
A Response from: Don Taylor

Fast, efficient and complete and 100% satisfaction is always our goal.

Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Technician was knowledgeable and professional. I would recommend their service.
Vernon George
A Response from: Don Taylor

Thank you for your review.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Techs are always on-time, keep us informed as to their arrival time and technician performing the work, via e-mail and phone; are courteous and efficient. Very pleased. Definitely recommend.
Dusty Taylor
A Response from: Don Taylor

Our goal is to be easy to do business with. Thank you for your review.

Service Provided:
Garage Door Repair
Product:
Opener
Review:

Technician was professional and on time. Repairs were done quickly and he went over all that was done. Had new spring and all new hardware done.
Michael Nelson
A Response from: Don Taylor

We appreciate you, our customer and thank you for your feedback, you are our report card.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Cody D and johnny M were excellent They worked hard and fast. They walked me through everything they did after it was all installed I loved that their names and pictures were emailed to me so that I would know that they were the ones you sent,, The whole experience was a 5 and I look forward to working with them again
Helen Morey
A Response from: Don Taylor

Thank you so much for your response and for choosing Precision Door for your garage door repairs.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

The quality of your work and the efficiency of your technicians is great, but your pricing is truly outrageous.
Richard York
A Response from: Don Taylor

I am sorry that you feel that way. In some cases our prices are higher and others lower. We always endeavor to fix your door right the first time. Additionally we use the best parts, not the standard ones. We are certain that our work will last substantially longer than the average repair.

Jose Perea Service Provided:
Install Garage Doors
Product:
Rollers
Technician:
Review:

Great so far.....can hardly wait to have. New door
Julie Edwards
A Response from: Don Taylor

Thank you.

Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The gentlemen and service was excellent. Great attitudes and performance
lee cohen
A Response from: Don Taylor

Thank you for your feedback, your experience with us is important to us.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

I am very pleased with the service performed and the operation of my new motor. It is quiet and smooth. I have a home link garage door opener system in both my car and truck. I can not program either to work w/o purchasing an "extender" not originally explained to me. I am awaiting the installation of the extender to use my HomeLink system. Be sure to ask if you have a "HomeLink" system in your vehicle before the technician leaves.
john gambill
A Response from: Don Taylor

Thank you sir for your feedback. These units work with most newer cars, but older technology, we need to use the extender that you referred to. This is something that we will re-train on, so that our techs mention it up front. Extraordinary customer service is always our goal.

Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I now can rest knowing door is fixed thanks to you all for you fine and fast service.The tech was very professional and nice as well:)
Rosalyn Kraut
A Response from: Don Taylor

We are please that we could live up to your expectations. Thank you.

Jose Perea Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
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