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Tech ID#: 64
Reviews: 46
Average: 4.83 stars

Gilbert Garcia

Technician
Gilbert Garcia has received 46 reviews, averaging:
1 2 3 4 5

Gilbert Garcia's Bio:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is awesome. Highly recommend. The service technician called and stated he was en route with an ETA. Arrived and introduced himself and fixed the problem. Explained what he did and was receptive to questions.
Chuck Fedak
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I set up 2 appts to get estimates to fix the garage door. 1st guy that came did a quick assessment then began to give me my options. Replacing springs, rollers, tracks, adjusting cables.... costs ranged from $700 - $3100 depending on how much he replaced and the quality of the materials I selected. ie: galvanized springs vs springs from China. And if I wanted him to do the repairs that day I had to make a decision immediately because he couldn’t guarantee when he could return to do the repairs. Shocked and overwhelmed by all the options and costs, thankfully I let him leave and waited to see what the 2nd estimate would be. What a difference!!! Gilbert Garcia from Precision arrived a few minutes later. He took a look at the situation and determined that he could repair it for less than $400. He was able to remove the existing track, straightened out the slight bend and reinstall it. He said my springs were fine and are actually a better quality the two options the other guy offered. The rollers were fine and didn’t need replacing. He said the cause of the problem was 2 bolts that were too short and over several years had come loose. He replaced them with longer bolts. He tuned, lubed and calibrated. He checked the motor. He made sure everything was in proper working order. Obviously the first guy got $$$$ in his eyes when he realized here is a middle aged woman who clearly knows nothing about garage door repair and he may be able to get hundreds if not several thousand dollars out of her for what I suspect would be inferior materials and workmanship. I will definitely recommend Precision and in particular Gilbert Garcia who I found to be refreshingly honest and ethical and absolutely competent at what he does. Thank you Gilbert
Julie Wolff
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert was our tech. He was prompt, knowledgeable and efficient. He did what he said he was going to do. I was very impressed! Thank you Gilbert :)
Kevin Hull
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert our technician was great. He took time and explained everything! Our garage doors are working smoothly. I will definitely use Precision again.
Sandy Hoelteroff
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everyone we dealt with was professional , courteous responsive and timely. Could not have asked for better service. Would definitely use company again
Webster Macdonald
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Showed up on time, professional, personable and explained what he was doing and why. Have maintained the door myself for that last 12 years but knew I needed a professional to look and advise for longevity. Will use again.
Michael Prokosch
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service, Gilbert was very helpful and well knowledgeable about the problem I was having with my garage, will refer him to my neighbors
Roland Rogers
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert from Precision showed up on time, replaced my garage door springs, changed a broken metal bracket, and performed an overall inspection of my entire garage door, track system, etc., to ensure it was all in good working order. He called me 15 minutes prior to his arrival to let me know he would arrive soon. He wore a mask the entire time he was with me (Covid precaution), and he was very polite and respectful. He reviewed the costs with me before performing the work, and he explained to me everything he changed/fixed once the work was completed. He even changed the burned out lightbulbs on my garage door opener for me, which was not a part of his job. He saw that I was getting ready to change the bulbs and offered to do it for me. I will use Precision (and Gilbert!) for any future garage door repair needs, and I would highly recommend them to others. :)
Jeannie Johnson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door spring broke on Friday afternoon and I could not get in or out of my garage. I called Precision and they had a technician out the next day (Saturday) to fix the problem. Gilbert was on time and very personable. He replaced the springs, cable and washer as was required. Excellent service. I would highly recommend this company.
Suzanne Scott
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert was amazing!! Piggybacked the wires for me and informed me that I have a Lifetime warranty as long as I live in this house. Seem like a really nice guy. I know when I call for service, I will definitely request him as my technician.
Loretta Marcum
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After choosing your company to repair my door I was really glad I did. Your tech Gilbert Garcia was both courtious and knowledgeable as well being professional. If and when I need a new door your company will be the first one I call. Thanks again.
Steve Ochoa
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert Garcia was very professional, making sure the wooden board that detached from the wall was reattached using long screws and he expertly answered all our questions. We will definitely request Gilbert Garcia if another issue arises.
Rudy Loera
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you very much for your help today. Our garage door stuck in the open position this morning and when I called your rep was able to immediately schedule us an appointment today. Your technician, Gilbert, arrived on time. He was very courteous and he explained the options available to us to have our door repaired and he completed the repairs in a timely manner. In a day and age where customer service seems to be in short supply it was refreshing to meet someone like Gilbert. We would definitely use your company again and would not hesitate to recommend you to our family and friends.
Doug Wuest
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert came out to replace the rubber seal on the bottom of the garage door, he came the same day I called and was on time. If I am in need of garage door repair again I will certainly give Precision a call, Gilbert was friendly and efficient and got the job done.
Dennis Oneil
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service.
Yukiya Hasuka
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service, Arrived early, courteous technician, Covid safety.
Gary W.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert was our technician and provided us with impeccable service from start to finish. He called informing us that he was on his way, arrived on time, troubleshooted and replaced our broken spring in an efficient yet detailed manner (in 120 degree weather!)Great service, thank you Gilbert!!!
John O.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was our first time using Precision Door Service, and it was an excellent experience, from the time we placed our initial call to schedule the appointment, to the time the work was complete. Gilbert, our technician, was extremely professional and courteous. He took the time to clearly spell out our options for replacing our garage door opener, and performed the work thoroughly but expeditiously. Overall, I would highly recommend Precision, and plan to use them again in the future. Well done!
Bob Sylvia
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician Gabriel called and let us know he was on his way, he was WONDERFUL! He was knowledgeable, kind and so helpful. He walked my husband through every step. You have new customers for life. We were very happy with our service call, THANK YOU!
Bonnie South
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This would be a no star review if the system let me....... No service performed, because I could not get anyone to call me back to assure me that all of the issues I discussed with the tech would be handled once they came out to perform the work. It has been 4 business days since I called and requested a call back from someone to help me, and I have called 3 times and emailed ktaylor@precisiondoor.net (the owner's last name is Taylor, so I'm betting wife, brother or other relative) but have been ignored. I have used these guys previously with generally positive results, but in this case they have dropped the ball from the get-go. Very sad to see a business being run into the ground like this.
John Gragg
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks Gilbert Garcia for be honest and upfront on my issues with my garage door and the other items that you mentioned. Was shocked at the price of replacing the springs , but the service was done to my liking !! Yes highly recommended, if your willing to spend the extra on quality parts !!
Danny Montoya
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert was punctual, courteous, knowledgeable and very professional. He wrote me up an estimate which at first I thought was a little expensive, but after hearing about the some information and the services the company offers, I quickly made my decision to go with Precision Doors.
Nielo Lazaro
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got my garage door spring repaired today. They did a great job. I have used them before for garage door repair and my garage door opener. This is a great company. I highly recommend them.
Lynda Cook
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert and his helper were great, very curtious and did a great job, I WOULD RECOMEnd your company to anyone and Gilbert and his helper.
Carla Jennings
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called, they answered right away. Scheduled an appt for the next day, they called and showed up on time. Tech was polite, respectful, pleasant and informative. I had no problem paying what it cost to get my garage door remotes all back in order. Great response, great service, I feel good about the whole experience.
Dan B.
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was prompt, courteous and thorough with his explanations. Price was reasonable and would definitely repeat should the need occur.
Paul N
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I did have a confirmation by e-mail of my appointment, but was called and my appointment was changed to the next day. Gilbert came out right at 8:00. He was very personable and kind. He checked everything, even though my problem was an alignment problem with the safety beams. A good experience.
Barbara Rayliss
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All of my questions were answered by either Nicole, Derek, Oscar...all with knowledge of product. Thank-You for that. At this time all we needed was a remote opener to be replaced. Oscar and I spoke of alternatives for the future, I was then sent an E-mail with a Good, Better, Best suggestion as to what we talked about...All 3 employees are clearly professionals and an asset to the company....Thank-You...
George Mcmaster
Service Provided:
Garage Door Repair
1 2 3 4 5 Date: 07/02/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bought rubber for the bottom of doors. Rodents ate the old one. prompt service.
Royce Boydsteun
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tuneup Did an outstanding joy.
Roy Grayson
Service Provided:
Garage Door Repair
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