After years of using Precision, I’m shocked at how bad this service was. Called them for a garage door sensor error—same issue they fixed in April with no new parts. This time, a different tech sold me $310 worth of new sensors, didn’t fix the problem, and then tried to upsell me on a $1,200 LiftMaster… for an opener that’s only 7 years old. Here’s the kicker: I didn’t need new sensors OR a new opener. The real problem? A cut wire to the left sensor—something I found and fixed myself. The technician either missed the obvious or ignored it to push expensive, unnecessary parts. One star for wasting my money and my time. This kind of upselling and poor troubleshooting is unacceptable

- Frank Nieman

Unhappy I have been on the phone with Chamberlain/Liftmaster for 2hours and still the app does not work. I bought the garage door opener with the camera and online controls spent 2 hours to finally get it connected to find out I need to delete the app and start over because the camera didn’t connect. The tech that installed my opener said just download the app and it will work. Waste of money and my time for what the unit cost you would think it would be easier.

- Terry Vaillgas

I had a service call with Precision Garage Door back in 2019. I was satisfied and decided to call them again because one of the cable was about to snap. I needed the service and had to get it done. The technician was very courteous. What disappointed me was the charge on the cable. $269.00 for two 8 foot cables. Do your research and you will find that it was way too much. Total bill was $506.75.

- Conrad Cease

Technician was great and friendly and service was superb.

- Amanda Palmer

awesome service

- Debra Salado

Would give ZERO!!!!Crazy expensive! Wanted $1,100 for a spring replacement. Don’t even use them and still got charged a service fee.

- Shawn Bunch