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about Precision Garage Door in:
Palm Springs Area, CA
Precision Garage Door of Riversidehas received 246 reviews, averaging 4.80 Stars:
Palm Springs, CA
Palm Springs, CA
Great service. Came quickly, polite and made repair and adjustment. Great employee.
- James Wood
Product:
Palm Springs, CA
I purchased a $1,100 garage door opener, installed 4/5/14. Last night it became stuck open. I called today 4/20 to have it repaired. I was told a technician would come out between 2-4pm. At 4p, I called again because no technician arrived. Customer Service rep tried to reach technician but not answer. She then tried to reach a manager or other technician but not answer. Now I have an 8a-12p appointment tomorrow. I have to stay home from work to wait for technician. I had to stay home from Easter at brother's today because I did not want my washer/dryer stolen from my open garage. Sure hope technician shows up!!!!
- Peggy Griswold
For our initial work 2 weeks earlier, this customer gave us a 5-star review. I spoke with Mrs. Griswold regarding this call and found that she booked this call on Easter Sunday. I have researched it and cannot find the booked call. We are a 24/7 company and we should have been able to take care of that call. I cannot find a reason for our apparent error. The job was done first thing the following day and she was very happy with that. I reduced her bill to mitigate the situation and reviewed this situation with our staff to prevent any such situation going forward. Don Taylor, President
Product:
Palm Springs, CA
First, I appreciated the professionalism of the appointment process, including the confirmation email with picture of technician. Second, Lance was very professional as well as courteous and thorough. I needed an emergency garage door opener replacement. He explained options, comparing to my old, existing system to his recommendation that has lifetime warranty. He confidently installed the system, making sure to replace old wiring. He showed me how to operate it - amazingly quiet! He even swept my whole garage out! :-)Thank you, Lance.
- Peggy Griswold
Product:
Palm Springs, CA
Dean has always demonstrated respectful, knowledgeable, courteous service. It is a pleasure to have him in my home!
- Victoria Liddy
Product:
Palm Springs, CA
Lance was excellent! Great guy and he knows his business.
- Wayne Edwards
Product:
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Office: (760) 530-8540
225 S Civic Drive
Suite 1-2
Palm Springs, CA 92262
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Bill called prior to arrival with an accurate time frame. Arrived on-time. Very friendly and personable. Accurately diagnosed problem within minutes. While the part required had to be requisitioned from another vehicle for next day repair, Bill worked with my schedule and, once again, arrived on-time. Bill had a satisfactory answer to all of my questions. I would definitely recommend Bill and Precision to anyone.
- John Jackson