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Read what people are saying
about Precision Garage Door in:

Moreno Valley Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 330 reviews, averaging 4.83 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response and honest people!
Melissa Nord
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hello Don. Yes the garage doors are wonderful, The only problem, is the outside doors sealer around the doors. Shawn came by to evaluate. He is going to replace the top section. I'm not sure what you call it, but it seals the outside of garage doors. Hopefully it does the job to look good so the neighbors can admire as I would.
Sylvia Garcia
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door would not close. Technician recognized door sensor problem within a minute of checking door. Technician corrected the sensor problem and gave excellent advice of what to do if the problem happened again. I received excellent service.
Lee Karol
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our experience with Precision was great. Call placed to Precision was answered promptly and we were able to get an appointment that same afternoon. Jose Perea was our technician and he was very professional and diagnosed our garage door problems quickly. He installed what we needed in a very timely manner and explained everything to us.
Barbara Robinson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with the professional service that Kenneth gave us and fixing our problem with our garage door. Thank-you
Matthew Henry
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr.Jaquez was professional and advised me what needed to be repaired, he did the job quickly and I was satisfied with his work. I’m giving a five star because the response time and work but believe that for what needed to be done it was a little expensive and more then I thought it should be.
Mark Peters
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose came out and advised us that our old opener was dead. Gave us an estimate on a new opener with installation. Was pleased with qouted price and gave him the go ahead to replace the old one. Am very pleased with the installation and with the professionalism Jose showed during the installation process. I am also very pleased with the personable attitude Jose showed. I would definitely recommend Jose and Precision to anyone needing garage door service.
John Doyle
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What a huge waste of my time! Dean doesn’t have the courtesy to reply to an email or to return a call after two phone messages were left. I wanted to have him install a new garage door opener and replace the seals. I’ll be calling another business for help.
Joseph Costantino
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I just want to thank you for coming out to fix my garage door even though the original installation was not done properly by Derek olear but I should have not be charged for shoddy workmanship. It shouldn’t matter if it was a holiday or not. This is not a proper way to do business and charge people $89 for fixing the company’s mistake. I would appreciate a refund. Thank you.
Errex Marzoeki
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Great man.
Chris Egan
A Response from: Don Taylor

Thank you so much for your review. Jose's goal is always 100% satisfaction.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a problem with my door opener today. Thinking is was a minor thing I called your company and a service man came the same day .. He assessed the problem and found the motor was bad. He tryed everything to get it going but the last resort was to buy a new garage door opener. He did a great job replacing it . As hot as it was, he replaced the old one and did very good work. I would give him a 5 star rating. Very pleasant.
Diane Barretta
A Response from: Don Taylor

Thank you Diane for being our customer and for you review. BJ is very concerned about the quality of his work and I am happy to know he lived up to the Precision promise.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kenneth was very professional, did what he was hired to do, work in close space can be hard, but he kept a smile the whole time, great job PS : I never write reviews
Eugene Morris
A Response from: Don Taylor

Eugene, I am so happy you took the time to give up your review. Your feedback is how we know if we are doing our job correctly or if we need to change something. So your review is very important to us and thank you so much for letting us know the quality job Ken did.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Too expensive.
Sheldon Grudman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was timely and professional. I don't know about price as I did not compare. I needed quick and efficient service, and that is what I got. The technicians were friendly. What more can you ask?
Judy Fuhrman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just reading the reviews make me confident that I will get a fair pricing and service. The service we received is excellent Derek Olear very professional and provided information very clear regarding the service. I would not hesitate to recommend your company to our friends and family for great service provided.
Concepcion Cabana
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I paid $800 for a service. I learned later that several of my neighbors had the same service from other companies and paid between $250 And $350.
Janet Bbbb
A Response from: Don Taylor

I am sorry there was a misunderstanding. I am not sure what your neighbors had done, but what you got from us is our rebuild package which includes replacing all the major moving parts on your door with premium grade parts, and a lifetime warranty on those parts for as long as you live in your home. I hope this explains our costs, and thank you for your feedback and for being our customer..

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

dean was on time, called in advance and was very competent regarding your doors and services he quoted me quickly, explained everything and followed up with an email
Glenn Barcia
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called yersterday, March 9th to purchase a couple of new remote door openers and was told they would be out today betweern 2-4. Much to my surprise I revcieved a call from Steve around 10:30 this morning sayinbg he could be here in about 15 minutes and of course I said come on "down" :-)) .. Streve got here, took care of business, and he also lubed the track bar and we had to chit chat for a bit then I sent him on his way,,,, I highly recommend Steve and Precision Garage Doors to anyone needing some help.
Rich Moreland
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve Marsh was very helpful and professional. Thank you Steve.
Marie Gilligan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work done!!!
Bill Williams
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose did a great job on the install of our new garage door opener. He showed me how to operate it. It was more expensive than I had expected at $649 but it is super quiet and we love it.
Joel Day
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thankfully Precision was able to get a technician out to me on the day I called. My garage door motor had died, the technician Jose was knowledgeable, courteous and professional, not to mention efficient. He had a new motor on his truck and all other tools needed to do the job. The whole visit was under 1 hour. I am very happy with Precision Door Service, I have been using them for 10 years now.
Mr. & Mrs. Franklin
A Response from: Don Taylor

Mrs. Franklin, thank you so much for being our customer and for your loyalty. We look forward to serving you in the forseeable future.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was great!! On Time!!! Very pleasant and professional!!
Joe Ray
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech Mike was great. My only problem was the labor cost. I cant believe you guys would charge 250 dollars for labor on a 30 minute job. The parts were only 60 dollars. The labor cost are outrageous.
Mary ann Leal
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent custumer service Showed up on time Michael friendly and very knowledgeable and did great work
Elizabeth
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dean Laurenenson was the technician that came to our house today. He was very courteous, and knowledgable about what we needed. He was a pleasure to deal with, not pushy and e planned our options. We appreciated his expertise and hooebto hafecavreoair tech come to look at our garage door!
Ionne Barnes-joshua
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos Jaquez arrive to our home at the time he said he would be there, which is great, not everyone does. He was polite and friendly, he introduced himself when he arrived and proceed to get the job done. While working he kept things organized and tidy (would sweep up after uninstalling the old garage door and then once again after installing the new door). He would check if I had any questions and when done made sure remotes and my app. on phone worked to open and close the door. It was done faster then I expected and the finish product looks good.
Kathy Holsted
A Response from: Don Taylor

Thank you so much Kathy.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time. Service was done promptly. Technician was personable.
Richard Montague
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called on a Friday in the morning and they were at my house by 3pm the same day. Bill Weier was the Tech they sent out. He assessed the problem and called it in. Since it was late they could only place the order for the parts . They gave me an appointment for Tuesday and showed on time. My installer was Carlos Jaquez. in a matter of 45 minutes he fixed the problem. Was neat, clean and very professional. Since this was a recent install it was all covered by warranty. There was not the usual questions about how this happened, they just went ahead and fixed it, no charge. They even changed out the window inserts on the other door free. I have been a customer of Precision for over Ten Years and have always found their service and professionalism of the highest standard.
Donald Wolfe
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was having an issue with the door not staying closed. Precision was the company that installed the door in the first place so I called them of course. Bill Weier was the technician that was dispatched. He actually arrived 30 mins ahead of the appointment time which was awesome. I showed him what the door was doing and he knew right away what the issue was. The programing of the door opener was messed up. He had it fixed in about 2 mins and then didn't charge me since it was part of the original warranty. He also showed me how to reprogram the door myself just in case there was a "next time". Bill is awesome. Precision will be the ONLY place I call if I ever have a problem.
Steve Formaneck
Service Provided:
Garage Door Opener Repair
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