Garage Door Repair in Riverside, CA - Page 3

M Swank

My garage door spring broke. Precision was out the next day to replace with higher grade springs. Frank was my technician with a helper and replaced the springs. I was extremely happy with the service I actually upgraded to the lifetime warranty which replaced all the working parts. No more worries about a broken garage door!

Loreen Scott

Excellent service - on time and explained service and repairs. Described what options we had to bring our garage door up to working order. Thank you!

Tim B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision showed up early, prepared, polite, professional, and explained the work being completed clearly. I will 100% use Precision for all future garage door jobs.

Laszlo Schweitzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Problem solved in a short period of time. Bennie was very polite and courteous.He explained everything so I can understand. He was on time and cleaned up after himself. Would use Precision again if necessary.

Rich Lyon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Top rated for good reason. Precision garage door was able to service my door the same day, for a reasonable price. Excellent quality work, and friendly expert technician.

Manny Luevanos

I had the springs earrings and the motor replaced. From the minute I called started to receive emails with the status of my call, Ivan called me and said he will be at my house in 15 minutes and he dis just that. He informed me about the issue and said that it was up to me if I wanted to replace everything else. I said yes let’s do the whole thing. Ivan was very professional and polite he told me the job was going to take around three hours. He finished sooner. I highly recommend Precision and Ivan.

Sergio Masdeu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ivan did a great and fast job. I am impressed with the marketing you have put in place. Definitely I will recommend your company to my friends and have you as my to go garage door service. Thank you!

Dino Buenviaje

Benny was professional. He arrived on time, and showed what he replaced.

Scott Nye

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

There's something special about Precision when the 1st impression are the technicians that are knowledgeable, neat in appearance and the transparency of integrity shows well like a beacon of good light. I thought to myself, "I hope they are willing to keep up the great service!" Thanks Carlos for going above and beyond!

Janine Curlee

Very professional, great technician friendly people in the office all in all great experience. Thank you precision Garage door company.

clq

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We've used Precision Garage Door Service for many years. They are always professional, reliable, and very good at their work. This time the backup battery was beeping. Technician Ivan Estrada came out replaced the battery and checked to make sure everything else was okay. When we find a good reliable company with good reliable workers, we like to stay with them.

Carol Vargas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Today I had a garage door problem at 1:30 in the afternoon so I went on a search for a company and found Precision Door and the reviews were great so I called and they were able to schedule me for between 2 and 6. And would call 30 minutes before arrival. Well about 30 minutes later I got a call that he was on his way. He checked it out and diagnosed the problems and gave me 3 options for repairs. He got right to work, was knowledgeable, polite, respectful and finished in a timely manner. I would highly recommend this company for your repairs or replacement.

Ellie Bennett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called this morning and within one hour the technician came. He quickly identified the issue. and within thirty minutes everything was fixed. from customer service rep to the technician they were all very professional and very helpful. great service, great care and great results. thank you everyone.

Terry Vaillgas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Unhappy I have been on the phone with Chamberlain/Liftmaster for 2hours and still the app does not work. I bought the garage door opener with the camera and online controls spent 2 hours to finally get it connected to find out I need to delete the app and start over because the camera didn’t connect. The tech that installed my opener said just download the app and it will work. Waste of money and my time for what the unit cost you would think it would be easier.

Steve

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great friendly service from the phone call to the repairs. Same day service and all is taken care of. This is second time I have used Precision and both times the service team has been great.

Debra Wisner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I give the Technician 0 stars My appointment was at 9:00 am. He rang my doorbell at 8:50 am and my husband answered the door and told Alex that my wife is not ready to wait till 9:00 am and she will be out the Tech said well she needs to reschedule and left . All I have to say is that was his lost on a sale . Alex would not wait for 10 minutes which the appointment for 9:00 am .

Jeff Belier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos was very professional and did an exellent repair in a very short period of time. I highly recommend Precision Garage Door of Riverside.

Mary Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because I had a broken garage door spring. Precision also installed LiftMaster for me 2 years ago. When Jorge arrived, he examined every part of my garage door. He did also let me know that the rollers mights need to be replaced in 2 more years. I made the decision to replace the ball bearings, ball bearing roller, residential drums and torsion cable, now. I was informed of the warranty of 2 years, but decided to opt for the lifetime warranty. Thank you Jorge for your time and the super job you did replacing the springs and more.

jay myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fleecing the repeat customer is a BIG issue... You were very responsive and came out the same day which we were grateful for. As it turned out, two screws had fallen out of one of the metal plates that attach to the garage door at each roller joint. Carlos found the issue and said he could fix it. So, for $59.99 he came to my house and found the problem. Two screws cost less than a dollar, but I haven’t had anything serviced since your guy was here the last time and that was over 5 years ago. I agreed to the "tune up”to make sure everything kept working into the future. For 15 minutes of work and three dollars worth of lubricant, that cost me $89.95!!! WTF What is completely inappropriate is a surprise charge of $16.95 for “Environmental Fee - Miscellaneous hardware/product/enviro fee/fuel charge. All of that should have been covered in the other two line items, considering I had agreed to $140 for less than $10.00 worth of screws and lubricant and a short drive to my house. On top of that, I had cash, my checkbook, and a credit card available as payment. Carlos told my wife that the “credit card was easiest” but then I got charged another $3.34 for using the credit card. I responded to there feedback email but got ZERO response about my extreme displeasure with getting fleeced to the tune of $171.50 for a 15 minute service call. I chose to use your company again because I had a good experience in the past. That may not be the case in the future! Word of mouth referrals are very important to me as I’m sure they are to you.

Enda Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Thanks again for coming out

Susan Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The guy from Precision Garage Door came to fix my garage door. It was really nice that they’re open on Sundays. He was very nice and professional. He quickly found the problem and fixed it for less than I thought. I’m really happy with them so they’ve earned my business for sure.

Q Rodriguez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding work by Jose. Very satisfied

ARTHUR CUNNINGHAM

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the service we received, the tech was friendly, knowledgeable and right on time. We have been a customer for years and have always been very satisfied with Precision's service.

Haines Gridley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Edgar did an outstanding job diagnosing and installing our new belt driven garage door opener. He explained how everything works and how to program the keypads. These folks do great work.

Randal Franks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Solved my door issues at a great price

Eric Jorgensen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called in the morning and got an appointment for the same afternoon. The tech, Carlos, showed up on time, explained everything and got to work. The 20 year old door works at least as good as it did new, possibly a little better. I'm happy with the visit and the workmanship. I'd recommend Precision to anyone.

Javier Barajas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Entire process was great. Called and scheduled for the same day appointment. Ivan called before and gave an estimated arrival time. He was on time, friendly courteous, helpful and very professional. He explained my options and provided solid suggestions. Finished job in less than stated time. Great experience.

Marco Torres

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service. Benny was excellent and detail-oriented. Thank you

Cyndi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast response and excellent service. Edgar was very professional. We felt very comfortable with him doing the work. We needed a new motor and all that goes with it. It took about 2 hours and everything worked great. I highly recommend .

Nader Abadier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very fast, professional the only complain is little expensive