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has received 62 reviews, averaging 1.00 Stars:
Riverside, CA
This was a misunderstanding. We sent the tech back out and the problem was resolved. Mrs. Khalil submitting a new review that is on the site. Problem resolved. Don Taylor
Product:
San Bernardino, CA
I had a problem with my garage door that needed to be repaired. The service technician diagnosed the problem and told me he needed to order a part. The part only took a few days to arrive but the technician did not show up on two different occasions to install the part and overall my garage door was down over 9 days waiting to be fixed.
- albert perez
After speaking with Mr. Perez, I found that the return visit was not set up on the technician's schedule as it should have been. As a result, the technician was scheduled in other areas of the market that was not in close proximity of the customers address. This was a training issue...the return call should always be set up at the initial service call, which insures the technician's return on a timely basis. We appreciate all responses, good and not so good. The "not so goods" alerts us to areas of needed improvement.
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
I purchased a remote for my garage which never worked with both of the garage doors. I called 3 times and when the technician came , he reprogramed the remote. The next day the remote control was not working again. I paid $85 for a remote that did not work and they could not fix it.
- Dede Khalil