Garage Door Repair in Riverside, CA - Page 6

Ty Te

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Jorge was amazing, listened to my concerns and took care of a LOOOOOONG STANDING repair request I had since August of 2021. I originally suggested/referred Precison to friends asking for a garage door company. But, I will no longer recommend your company. I've called since August to make a simple repair to my LED light, tech came out that first call and that was it. I've made multiple calls, left messages for manager and NO ONE CALLS BACK OR SENDS OUT A TECH TO FINISH THE REPAIR. SUUUUPER DISAPPOINTED WITH MANAGEMENT

Cody Palmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very happy with the service we received from Jose Perea this morning. We contacted a couple of other companies about our garage door not closing properly, but we were not impressed with those conversations. We had a much better response from Precision and were scheduled for the next morning. Jose arrived as scheduled and quickly diagnosed several problems with our garage door. He gave us several options and explained costs and consequences clearly. We chose to have the current 16' by 7' garage door reinforced, plus replacing old springs and opener motor. Jose worked very quickly and efficiently, explaining in a friendly manner as he went along. The results were impressive with much better operation of the door. He told us we will be good to go for a long time to come, even though we elected to keep our old door, saving considerable money. You will get excellent service and results if Jose does your job. Thanks, Jose! P.S.: We got more done than the only one choice allowed for service and product purchased in this review site.

Glen Newman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job by Jose Perea, did not charge extra for me watching in spite of what my wife said. All kidding aside, very professional, made the installation look simple. Very pleased with the LiftMaster 8500W side mount opener. Jose even programed my vehicles to open the garage door before he left and hauled away all the trash and old opener as part of the service.

Gail Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision guys get right to work assessing the problem, giving customer a quote to fix the issue, & how long the appointment will take to complete. They answer questions & are friendly & knowledgeable plus arrive on time. Their work is guaranteed. Outstanding service!!

Evangeline Demby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

World Class Service from Jose. KUDOS’S Jose ???????? Thank you….???? Willie & Evangeline Demby Friday 1/14/22

Karen Pitre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric provided kind, professional service to my garage door I will use them again for continued maintenance????????????????????

Greg Willams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Showed up on time. Technician knowledgeable and friendly and open to questions. In and out… Garage door works wonderfully!

Theresa Kirtley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your representative was very informative and knowledgeable…… he seemed very confident and professional during our interaction. He quickly diagnosed the problem and gave viable solutions.

Rick Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was my first use of Precision for my garage door service. Everything went great from 1st contact to job completion. Carlos was very helpful, educational & completed the job timely and with excellent work quality.

Joseph Buhr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jose did a great job on my garage door and he was very professional and cleaned up too I will be using you again

Robert Stilwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A good decision to select Precision to replace the broken Power Unit on my garage door. Jorge gave me a fair price and started the replacement immediately. He made several safety suggestions which I bought. He completed the jpb in about 1 1/2 hrs.

Duke Steppe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your choice to use them, and obviously they have other great reviews but here is a little bit about my experience. Disappointed with Precision. Explanation: I saw the Precision advertisement during the Dodgers playoff game. I called, and asked about getting an estimate for garage door repair/replacement. The commercial advertisement states free estimate and when I made the appointment with the call center, I asked about free estimate and was told there is a free estimate. Ultimately, I was charged $50 for an estimate for a 15 minute "review." I sent an email and got no response. I made a few calls calls back to Precision, got the call center again, left message, waited a few days and didn't get a call back. Called again, got the call center, got transferred, and the first person had no idea about the advertisement, got transferred and the second person didn't know what the service charge involved, and I was told the person who could make the decision was out of office (I truly hope all is OK with the person who was out). Now awaiting a Field Supervisor to call me back. I highly doubt I will get a refund, it is only $50, but very disappointed I was told it was a free estimate. I've been updating the house and have ensured I get at least three estimates. I can live with not getting the refund, don't like folks that don't know their own advertisements, can't explain the service received, and waiting for phone calls. I know, I went a little "karen-ish" here (and I apologize for offending anyone by using the previous term). Just sharing my experience.

Dan Blair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos came out to do the work/service on our garage door opener. He was very professional and courteous. As far as I can inspect/see, he did outstanding work!! He explained everything he did and had a few suggestions. THANK YOU, CARLOS & PRECISION DOOR SERVICE DAN BLAIR(NDFAN)

Sally j Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with Precision Garage door today keeps me coming back. I needed (urgently) repair to the frame of my garage door. I called yesterday...appointment this morning, fabulous!! Eric Parra was my technician and he was wonderful! He explained everything and repaired the framed within minutes!!! The office staff is always so accommodating and sweet. Thanks to you all for effectively handling my garage door issues so professionally!!

Robert Lozano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

greart service.

Bob Berney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great guy. Helpful honest on time Highly recommend this company

Linda Allebaugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I cannot say enough about the professionalism of the technician, Jorge Fontanel who repaired our door. Jorge explained everything in a clear and concise manner. He answered all questions completely. Precision Garage Door Service is a company we will now be using for annual service. We will have no problem giving Jorge/Precision Door an excellent recommendation to anyone who asks.

Jeff Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians were knowledgeable and were able to determine the problems with my garage door and opener. They were friendly/professional and provided me with two options to make the necessary repairs. They explained everything that was going to be done. They were able to start and complete the work while on site - no need to go get parts and return.

Ron Redfern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jose was great! Very satisified!

Henry Hamby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric arrived on time & diagnosed the issue within seconds. Took immediate action to save me a heavy repair bill if he hadn’t acted immediately. We truly appreciate his professionalism & knowledge of the systems. Excellent job!

William Matthews

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

excellent service

Mike Goldware

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First, Jose came by to do an evaluation. Then he arranged for Carlos to come by (three days later) to do the repair work. Within about 10 minutes after Jose left and he called and asked if it would be OK if Carlos came by that afternoon to do the repair work. Of course, my answer was yes. Carlos showed up about 30 minutes before the agreed time bracket of which I had been advised. He was cleaning up about 30 minutes after he showed up to begin his work. His workmanship, efficiency, and friendliness were superb.

Susan Kodama

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision had same day appointments on 4th of July weekend. Eric came out on time and promptly replaced the springs. A1 service

Sandra Padilla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Representative was very polite, helpful and informative

Michelle Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called several places and they were the only ones who called me right back and set up an appointment for the next day. Derek came out to give me a quote to replace all the mechanics on my garage door that wasn’t working. He gave me several options and when I picked the best one for me, he started the job right then and had everything completed within the next hour. He walked me through how everything worked and told me if I had any questions or problems, to call him and he would come right back over and fix it. I would definitely use them again.

Charlotte Malcom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Received arrival call. Eric arrived on time. Job completed quickly.

Norma Berrellez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derek was extremely skilled and efficient. Was able to identify and fix the problems with my garage door immediately. Very professional and friendly as well. Thank you Derek....

Byrl Hicks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repaired done quickly Working great now Thanks for a good job

Greg Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Job on the repair!

Richard Dooley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Best an quickest most professional job ever done. A great price too!