Garage Door Repair in Corona, CA - Page 2

jay myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fleecing the repeat customer is a BIG issue... You were very responsive and came out the same day which we were grateful for. As it turned out, two screws had fallen out of one of the metal plates that attach to the garage door at each roller joint. Carlos found the issue and said he could fix it. So, for $59.99 he came to my house and found the problem. Two screws cost less than a dollar, but I haven’t had anything serviced since your guy was here the last time and that was over 5 years ago. I agreed to the "tune up”to make sure everything kept working into the future. For 15 minutes of work and three dollars worth of lubricant, that cost me $89.95!!! WTF What is completely inappropriate is a surprise charge of $16.95 for “Environmental Fee - Miscellaneous hardware/product/enviro fee/fuel charge. All of that should have been covered in the other two line items, considering I had agreed to $140 for less than $10.00 worth of screws and lubricant and a short drive to my house. On top of that, I had cash, my checkbook, and a credit card available as payment. Carlos told my wife that the “credit card was easiest” but then I got charged another $3.34 for using the credit card. I responded to there feedback email but got ZERO response about my extreme displeasure with getting fleeced to the tune of $171.50 for a 15 minute service call. I chose to use your company again because I had a good experience in the past. That may not be the case in the future! Word of mouth referrals are very important to me as I’m sure they are to you.

Nader Abadier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very fast, professional the only complain is little expensive

Mrs. N.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door suddenly decided not to operate correctly. My husband and I researched different companies, read their reviews, and checked their California state licenses before choosing Precision Garage Door Service. We called Saturday morning about 7:30 a.m. and our call was answered promptly. After discussing the issue with Brianna, we set up a service call for the morning between 8am-12pm. Our initial contact was warm and pleasant. Jose Perea from Precision Garage Door Service, came to our residence about 9 a.m. He was very friendly and went straight to work to diagnose the problem. After checking out the unit, the track, and repairing a broken wooden board, he informed us that our unit was 20 years old and some of the parts and wires were coming loose. We had a choice to leave it and have a nonoperational garage door opener or replace it with a new one. We chose the latter. Jose went to his truck and brought out a cardboard box with a new unit. He promptly went to work installing the unit and shortly later, showed us how it worked. A very quiet and smooth unit compared to our other three units. We were impressed with how the garage door closed slowly towards the end and the brightness of the LED lights. Our total experience with Precision Garage Door Service was positive and productive. My husband and I feel we made the right choice and will not hesitate to call them again if any of our other units break.

Christine Covarrubias

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am completely blown away by how Jose fixed my door!!!! I was worried I was going to need a new door. He fixed it up so well, it’s actually much quieter and even better than when it was new! I feel like a got a brand new door. If you need any repairs or service, please don’t hesitate to call. Best professional service!

Jon Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos was very professional and did high quality work. He diagnosed ALL the problems with my 25 year old door and now it works like new. Extremely happy I called Precision!!!

Mary Castellanos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for being so prompt with my concern. The technician was very professional and identified the problem right away. Your service is exceptional.

Allen Blum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We've been using Precision from Riverside for a long, long time. Their technicians are always very courteous, friendly and professional. We've had nothing but great results using Precision in Riverside!

Daniel Vest

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time, quick repairs, clean job site when finished. Exceeded all expectations!

Rose Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, friendly, and knowledgeable.

Theresa Yasment

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

professional advertising....I felt comfortable calling Precision

Bernard Greenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time and very good repair job. Answered all my questions.

Scott Orwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My wife called to get the garage door fixed because her car was inside the garage, and the springs were broken

Gary Rug

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Benny the technician arrived on time and determined my old opener needed to be replaced due to bad internal electronics. The new opener was installed quickly and efficiently. Benny also took the time to program the new opener to my vehicle opener function. Overall, very pleased with the service.

Miguel Lua

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called in at 11:15 am and they showed up at 2 pm to fix my broken , door/ springs . Life savors . For a person like me which I have a disability and in a wheel chair , great turn around and what great help . Installer manning was super nice , and very professional.

Luis Hidalgo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Technician was very punctual. he understands the problem that we do have and fix it right o way. I am very happy that I call your company for my service. I hope company's do business in the way that you do your bunnies.

Timothy Emse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The installer Ivan Estrada was very good and professional. He did very good job replacing two torsion springs above my double door roll up garage, among other repairs as well. Thanks

Mike Legerski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have been long-time customers and precision always performs at the top level. Jorge was fantastic on the review, options and replacement of our 27 year old motor. Always highly recommend!!

Grant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I highly recommend Precision. My garage door motor and rollers were replaced within a few hours after I called. Jorge Fortanel was the Service Technician…very polite, very knowledgeable and did the job efficiently and quickly. Extremely happy with the great service and their expertise.

Marshall Mason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician friendly and knowledgeable explained necessary repairs and any possible repairs in the future

Rose Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have had them service my garage door several times - friendly, punctual, and knowledgeable.

Sara Lopez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had the pleasure of Lee coming out to us today. We needed to replace our cable and spring in our garage and he gave me a reasonable quote with excellent service. I'm glad we called them. Thank you Lee for great customer service!!

Leonard Rangel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jorge was an EXCELLENT sales manager. He called prior to confirm appointment and was very professional and polite. Great work!

Jeff Leharman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very friendly, neat and clean service man. very fast. reasonable price

Michael Saunders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am giving this company a single star because I was charged a service call even though I was promised that there would be no charge for the technician to come out when I made the appointment. The tech was very cordial upon arrival but soon changed after I decided that I did not want to spend $3500 for a new motor. Calls to the customer service desk were equally problematic when I called in to request a refund. There was never a manager to speak to and although I was promised someone would get in touch me, it never happened. So basically Precision Door is NOT "a Name I can Trust"

Marlon Ramirez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision to fix a problem with my garage door. They were very prompt to respond and fixed the problem as I expected. Michael Ayala was very friendly, professional and highly knowledgeable. He explained the reason for such problem and suggested simple ways to avoid it. Overall I’m very satisfied with Precision’s response and Mr. Ayala’s expertise.

Robert Frye

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Benny was Great at fixing my door

Gary Rug

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jorge arrived on time. He inspected my door and explained my options. My door now operates like a brand-new door. Very happy with the service and expertise.

Syed Ahned

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am so happy to choose precision garage door. They are very friendly and professional specially Carlos was very knowledgable and professioal All I can tell them is keep up great work ???? ???? ????

Laura Thatcher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael, the technician, arrived on time, described the service and costs related to the service, and completed the work in a timely fashion. Michael was professional and knowledgeable.

Sonia Gough

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Benny came out today to fix our garage door. He called before getting here and came right when he said he would. He was very pleasant and informative. Our garage door works like new!