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Read what people are saying
about Precision Garage Door in:

Sun City Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 65 reviews, averaging 4.96 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Today is Labor Day and my garage door got stuck open! I googled a garage door repair company and Precision door service came up. And their web site stated they were open today. Jose Peres came out within about 2 hours of my call and replaced my garage door opener in an hour. He then went thru and linked my car to the opener so I didn’t have to use the remote. He even said he was available to help my boyfriend with his link up if there was any problems. Great service all around.
Pamela Robertson
A Response from: Don Taylor

Thank you for your review. We strive for 100% satisfaction every time, recognizing that customer service is our main product. Thank you for being our customer.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yesterday afternoon, while moving stuff in our garage, I accidentally damaged the sensor which prevents closing the door if anything is in the way. I called Precision (which repaired our door a couple of years ago), and they had a technician (Steve) out here this morning (a Saturday). It took him no more than a half hour to install a new sensor and lubricate the track, so the door now works perfectly. VERY prompt and courteous service!
Rhys Berryman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The whole process from initial sales call, to installation was quite simple and pleasant. The new garage door enhanced the look of our home. Overall, a tremendous improvement to our home which I would highly recommend to everyone.
Tony Juliano
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would have given 0 however it was not an option. Communication with this company is very poor. I have left 3 emails eith 3 different people the ownertwice, the salesperson twice and one to office personnel. The person that purchased the door had passed away 2 weeks after ordering and they, according to policy, haveto see what they can do. I have actually spoken to a female in the office and she told me she would speak with the owner and get back to me. It never hapoened. Left email with owner no response. Left email with sales person no response. They seem to be keeping the $487 deposit
Patti Phay
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service I received is impeccable! The expertise; took time to explain parts needed; provided senior discount; service desk was polite and helpful; scheduled service same day with phone call prior to arriving! Imeccable customer service! Thank you Precision my garage doors works awesome!
Mary Chesonis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dean was on time, polite, knowledgeable and professional. I would highly recommend Precision to anyone looking to replace their door.
Pam Boudreau
A Response from: Don Taylor

Dean is a professional. Thank you for your review.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a spring break above our garage door and heard a LOUD bang as the garage door attempted to close - luckily nobody was hurt but we needed a quick repair. We set up our appointment via chat and saw Jose the next day. He did a great job advising and then taking care of our issue AND he was fast - on the ball and obviously full of knowledge. Very appreciative of the great service!
Kim and david Funk
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your service is amazing! I called on Friday at noon and had my door repaired by 4 PM -- this is service! And best yet, you honored my 10 year old "life-time" warranty. And Mike was knowledgeable and friendly.
Bart Rice
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician did a fantastic job. I am very very pleased with his work and knowledge.
George Taylor
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very impressed with how quickly the tech arrived. He was knowledgeable and fixed the problem right away. Thank you.
Tom Schopper
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service & the associate was a pleasure
Melanie Whalon
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, very happy with the service, the tech new exactly the problem and fixed it very efficiently. Thank you
Jose Perez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeff Micheloni was my technician that came out to trouble shoot the problem with my garage door opener. He was very helpful and explained everything to me and what the problems could be. Within minutes he had the problem solved and had the garage door opener working again. He was very professional and took his time to explain things. I highly recommend him.
Chris Cabral
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were open on Suoerbowl Sunday! They got my busy! Bill was a great technician and replaced and tuned up our garage door opening equipment!
Diane Piela
A Response from: Don Taylor

We are open 24/7 to serve our customers. We have a live person answering our phones 24 hours a day, and look forward to serving you or your referrals as needed.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My neighbor just told me she got a 10% senior discount. I asked for that and was not offered it.???
Delores Madariaga
A Response from: Don Taylor

Thank you for letting us know. We will look into it and get back to you shortly.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

everything was just great on time and no problems would recommend to my friends
Charles Schrader
A Response from: Don Taylor

Thank you much for validating that our service was what we intended. Our goal is 100% satisfaction.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Out of the blue my automatic garage door opener stopped working properly so I called PRECISION OVERHEAD GARAGE DOOR SERVICE and was so happy that I did. Their technician Bill identified the problem immediately and it was a minor one, which I was happy about. Bill was friendly, knowledgeable, and just a pleasure to work with. A great big thank you to Bill and Precision Garage Door Service!!!
Kendra Roberts
A Response from: Don Taylor

Our goal is to always evaluate the problem completely and offer the best option. Happy that we served you well. I appreciate your feedback, very important to us.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the time I called and spoke to Maryn she was very informative, when I told her what's was going on with my garage. The tech Jose came out in a few hours and was absolutely great! I am so please with the service and our new garage opener works fantastic & it's no noise like my old one!! Very up to date with being able to connect with my cell phone as a remote. 5+ stars service. Thank you! ????????
Alicia
A Response from: Don Taylor

The technology in our new garage door openers is fantastic as you mention. I appreciate your feedback on the quality of our service, as our goal is to be the best. Thank you for being our customer.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time clean and completed in a timely manner
Richard Hamilton
A Response from: Don Taylor

Thank you for your input.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My door broke about 1:00 pm labor day the tech was here in one hour took about 1 1/2 hrs. The service and the tech were five star. the reason for four stars was the cost. $250 for two hrs, counting travel and a ten dollar bracket is high. But like I said it was labor day and the service was great.
Phil Dahlgren
A Response from: Don Taylor

I appreciate your comments, it helps us to stay on top of our level of service in all areas. Thank you.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give the service 5 stars...backed into my door, needed help today, and got...Bill was able to get here a couple hours earlier than appointment, and was clean and efficient...wasn't cheap, but it was an emergency (and was less than I expected)...Bill made a couple suggestions, and I am sure I will be using them for maintenance and upgrade services...thank you
John Forster
A Response from: Don Taylor

Thank you for using Precision, and we look forward to serving your needs going forward.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yesterday our garage door drive chain came crashing down as we were leaving for a reservation at a local restaurant. Today the 27th of April Jose Perea with an associate came to fix the problem. I was given three choices and I decided to go all the way with a complete rebuild that includes a lifetime warranty. I was told that a copy of the warranty would follow. I am completely satisfied with Mr. Perea's professionalism. Job done to my satisfaction. Two things I would like to confirm, your state license and a copy of the warranty. Thank you
Mike Dwyer
A Response from: Don Taylor

We depend on our customer's feedback to make sure we are performing at the highest levels with our service. Thank you.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service rep was excellent. Very professional and he respected that my garage was so clean. He picked up all of his pieces of wire from the floor.
Denice
A Response from: Don Taylor

We always respect our clients...we know you are our greatest asset. Thank you for your comments.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you very much for impeccable customer service when I called in - my garage door spring was broken, unable to open garage door. Impeccable professional repair service, I was contacted 30 minutes before arriving to repair my garage door with cables, bearings, and new garage door opener! Thank you!
Mary Chesonis
A Response from: Don Taylor

Our goal is to always be our best. Thank you for confirming that we met our goal.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you! Always professional and knowledgable! A pleasure to deal with, very satisfied!
Randy Felber
A Response from: Don Taylor

Living up to our warranty is what we do. Happy that you are satisfied.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door were open for business at 0600 hrs Tuesday answering my emergency call. The Tech Joe was at my house by 0800hrs. The competition did not return my call till after 0800 hours. Precision Garage is Awesome!!!
Dio Miranda
A Response from: Don Taylor

We appreciate the opportunity to serve you, and your review of our performance. Customer reviews gives us the feedback we need to continue to improve our services. Thank you.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and Great Service. Thank you
Monica Rodriguez
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed with your appointment verification email showing the technicians that might come. You were recommended to me by a friend that had previously used your services. Your technician was very professional and prompt. I would recommend your company.
Barbara Canfield
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A torsion spring broke on our garage door Tuesday afternoon, and based on a friend's recommendation, we called Precision. A repairman was here the next morning at 8:10, and brought all the necessary parts with him the first time, and was finished repairing our door in 1 hour. VERY prompt service!
Rhys Berryman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yes, the number of stars caught my eye when I looked on Google for someone to fix my broken door opener. I was very pleased with the prompt and courteous service, and feel confident that I will enjoy many years of trouble-free service from my new unit. Thank you.
Anne Greene
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
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