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Read what people are saying
about Precision Garage Door in:

Redlands | Loma Linda Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 98 reviews, averaging 4.86 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kenneth was AWESOME! He walked in, assessed the situation and went to work repairing my garage door that another company had compromised even more than what had already happened. Within an hour, Kenneth fixed the rails, rollers, cables and supports to ensure my doors full and safe operations. Kenneth, you are the Man.
Mac Mcginnis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derek was on time and did a great job installing our new garage door opener, completing the job in a timely fashion.
Lucino Perez
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dean Laurenson was my sales rep from Precision Door Service, and his knowledge and design expertise was exactly what I needed when searching for a new garage door. There was no comparison after speaking with him! Thank you, Dean, for all your advice, knowledge and experience! I can't wait until my new door is up and running!
Lisa Duarte
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service. Very timely- no need to wait days to get the service needed. Technician was knowledgeable and friendly. I would recommend on any garage repair. Thanks
Jennette Harper
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nice to see a company with polite employees with integrity and most important, honesty. Great experience, Thank you
Carolyn Vega
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick service, reliable and courteous. We have used Precision several times and have always been very satisfied. Service person was professional and friendly. Thank you.
Jerry O'brien
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I recently moved into my home in Yucaipa. I found that there was some maintenance needed on three garage door openers. I also needed a full set of remotes and two key pads. Steven came out and did an inspection on the older Genie opener. It was discovered that it had a weak torsion spring. He replaced that and did additional maintenance. He also did the maintenance on two LiftMaster openers. The difference on the Genie amazed me. It is now smooth and quiet whereas before it sounded like it was going to fall apart at any moment. Everything is back to good working order. Steven is a friendly, professional man and fully explained what was needed. Based on the service he provided I would recommend Precision without hesitation. Ken Jackson
Ken Jackson
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

New springs replaced by Jose. Did a great job. Professional and friendly. Most important, he got the job done on the first stop. He was proficient and fast. Outstanding experience.
Kevin Edwards
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Don Taylor did a great job! Very knowledgable and personable. He was great to work with. The service costs however, is a bit overpriced especially for a simple wall mounted garage door opener repair.
Salah Haggag
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door malfunctioning; replace circuit board or replace unit. Will discuss with husband and call tomorrow. Friendly and courteous service.
Jerry O'brien
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Precision technician showed up early within the time window specified. He identified the problem immediately, explained the repair required, and quickly resolved the problem.
Tim Curley
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I search for local garage door vendors and Precision had the highest rating for customer service and warranty. I was not disappointed. The garage door motor stopped working but when it did it was loud and horrible sounding. Jose, quickly problem solved the main issues we were having and it was best to replace the motor put a new seal on the door and he even replaced a strut that was originally installed improperly. When he was done, within an hour, it opened beautifully, quietly. We are excited to have the smartphone option remote too! I am very pleased and feel that if I ever have any issue with it in the future a friendly, competent Precision Tech will solve the issue. Thank you, Jose!
Maureen Regalado
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Suddenly, my garage door wouldn't open, so I called at 10 am the next morning and someone came out in two hours. The repairman was pleasant and well-trained. He showed me the broken springs, told me the rollers were bad and the track needed lubrication. I was shown a list of charges for the repairs before he began. My door works and sound great now. I highly recommend Precisions Overhead Garage Door Service.
Dee ann Palmer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always appreciate professionalism and courtesy...thank you Mike!
Liane Hewitt
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time we have used Precision Door Service. The technician arrived on time, friendly and knowledgeable. We had discussed a Senior Discount as advertised in your ad but evidently it was forgotten or ignored. The technician repaired the garage door quickly and efficiently. A five star rating would have been selected but for the lack of ackowledging the Senior Discount a four star rating was given.
Manuel Baltierra
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was prompt, polite, and effective. We have bought a lifetime warranty for our garage door.
Guy Kimbrough
A Response from: Don Taylor

Guy, we will be there when you need us. Thank you so much for placing your trust in us.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt friendly service with knowledgeable service person
Pierre Assaf
A Response from: Don Taylor

Thank you for your review, it means everything to us that our service is top notch.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was very prompt and courteous. Service tech gave me several options on how to proceed with the repair. I opted for service only, as I found replacement costs higher than I wanted to spend as a tenant. The tech did work with me on various ways I could proceed. He was pleasant and professional.
Margie
A Response from: Don Taylor

We always try to work with our customers to make sure your door is safe. Safety and customer satisfaction is important to us.

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I love the outstanding service that your company provides! Professional techs, very quickly solved my problems with two garage doors. This is the second time that I have used your services. Jose was great! He was an outstanding tech, and quickly identified and repaired the problems.
Marsha Bird
A Response from: Don Taylor

Marcia, we appreciate you as our client. Our goal is to serve you in the years to come.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would give them a five ! Sevice guy very professional and informative ! I lam very happy with service , I had to reschedule over three times and everyone was super nice !! Thank you
Angela Munez
A Response from: Don Taylor

Customer satisfaction is one of our most important goals. Thank you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician Jorden provided us with " Stellar Customer Service"and I would certainly recommend Precision Door Service to everyone.
Randy Wirtz
A Response from: Don Taylor

Your wonderful comments are very much appreciated, it is reinforcement of our training and our employee.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door opener was not able to close. The light was blinking and the door opened up again. Had to touch the key pad again to close or open again. Bill Weier(technician) was able to solve the problem. Nice and pleasant tech. explained the problem.
Karen Tan
A Response from: Don Taylor

Your review is very much appreciated.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found you on line, the first contact was good.....Jose came out the next morning and was a very professional. He found the problems explained them to me and after my ok he fixed them. I really enjoyed talking to Jose and would recommend him to anyone. Well done!!!
Richard Lewis
A Response from: Don Taylor

Jose is the epitome of how we train all of our techs. Our goal is always 100% satisfaction.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response and very professional job well done!
William Abernathie
A Response from: Don Taylor

Thank you very much for your review.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed with the precision work and professional demeanor Cody Dohaney provided us on July 27, 15. If I ever had occasion to require garage door services again, I would request this particular technician. Alan VanTassel
Alan Vantassel
A Response from: Don Taylor

Thank you very much for your feedback. Your comments are very important to us as it informs us how our employees are performing in the field.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a voucher for reconditioning and roller replacement....both techs really had not seen what was included in the service. Once I showed them the voucher they understood (Admin Dept. should familiarize the techs with the service purchased on the voucher. Secondly, the Techs pointed out the cables that were installed were rather undersized, and I had them replaced with the superior cables offered. The roller replacement was part of the service already purchased. The bearings are fine on my roll up door, and after the sales job, I determined the cables and rollers and spray lube were all that was required. Nice guys, tell them not to try the sales pitch so hard. The door is a little quieter and the cables are now safer than previous.
Howard Butcher
A Response from: Don Taylor

Your feedback is how we get better and we very much appreciate you taking the time to give us your thoughts.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jimmy was great. He explained everything was friendly and got the job done in a timely manner.
Yvette Rios
A Response from: Don Taylor

Thank you for taking the time to let us know.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five Stars We chose Precision because of the $15 discount in Yellow Pages ad. The technician Mark Voight was very professional and did an outstanding job. We will recommend your company to all of our friends and relatives.
David Slaughter
A Response from: Don Taylor

Thank you for your review and your referrals.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

just had Precision install a new garage door opener a couple of weeks ago then had a problem I thought was related. It was a door problem, not an opener problem. The repairman fixed it and did not charge. I was willing to pay but He said it was part of the service. Thank you!
Susan Freestone
A Response from: Don Taylor

We want our customers to be 100% satisfied...thank you for your feedback.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars! Past experience with your company is the reason I called for service this time. Jimmy was professional and knew what he was doing and how to do it. Very happy with the service and repairs.
Michael Newbry
A Response from: Don Taylor

Superb service is our most important product...we appreciate you continued loyalty, and your feedback.

Service Provided:
Garage Door Opener Install
Product:
Opener
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