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Read what people are saying
about Precision Garage Door in:

Hemet Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 152 reviews, averaging 4.83 Stars:
Review:

the technician Jose Perea, did an excellent service, very professional explained in detail and showed me exactly what was wrong with the garage door, I recommend the technician Jose Perea and Precision Door Service.
Daniel Rivera
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

I initially chose Precision Door Service because they advertised 24/7 service and because I really was impressed that they provided photos and full names of their Technicians and their Installer. I felt that this was very important for security purposes in knowing who would be coming out to my home and that they were truly employees of the company. From Stephanie (in the office) to Jarrod Zamora (initial Technician who did assessment of problem/provided estimated costs) and Carlos Jaquez (actual Installer of my new garage door): each one was friendly, yet professional in their demeanor, willing to answer any questions and provide information in a clear, forthcoming manner and did so patiently, courteously. Mr. Jaquez (Installer) arrived on time the day of installation, worked quickly, finishing in about an hour. He also cleaned up my garage area after the job was done and left it neat and clean. He did a fine job and the new door looks and works great. Thank you to everyone at Precision Door.
Maria Delatorre
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We have used Percision before and did not hesitate to call them again. We purchased the "life time warranty" package. Jose repaired our garage door and we're very pleased with him and his work. He was efficient, personable, and thorough. Thank you Jose and Percision Door Service
Roxanne and Paul Raver
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I discovered I couldn't open my garage door and for a few moments experienced what it would be like to be trapped in my house. But after calling Precision a service rep came out within 30 minutes, figured out what needed to be replaced, fixed it, and was done in about two hours. Excellent service in my opinion. Lawrence Helm
Lawrence Helm
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

This is Bruce Glenn I made not here request and my service tech was not only sharp and quick to diagnose the problem but very professional he is the same tech I had a yr ago for another problem totally different. Keep up the good work and you got a customer for life????????
Bruce Glenn
Bill Weier Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great service and quick work. Jose has a lot of knowledge
Marco Salinas
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

This is my second time using Precision. Bill was my technician both times. He is very professional, explains everything that went wrong and how he can solve the issue. Reasonable pricing and fast service. I appreciate the photos of technicians, the emails, and phone calls even before they arrive on the job. Excellant customer service.
Kathie Englan
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

Jarrod was timely, professional and gave us a thorough explanation of the problem we had with our garage door. I am sorry at this time we could not complete the total repair because we are on a limited income, but we do appreciate the polite manner and sensitivity shown to our needs.
Donna & patrick Geier
Jarrod Zamora Service Provided:
Garage Door Repair
Technician:
Review:

I've used Precision's services in the past and was completely satisfied with the work and value.
Patrick Carroll
Bill Weier Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Fast and friendly service, no hard sell I appreciate that and will call again. Thank you, John Williams
John Williams
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

What a great job. They got here on time and got right on it and didn't waste any time. Thank you Jarred for being so nice and professional.
Jeff Johnson
Jarrod Zamora Service Provided:
Garage Door Repair
Technician:
Review:

It is a little early in the process for a review, but can say our experience so far has be 5 star, Matt was very knowledgeable and personable. Please ask us again after the door has been installed.
Craig and sandra Alg
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Mike. Has done all the work on my door and has done an excellent job. Always glad when he pulls up in my drive, he lives near by.
Mike Burk
Mike Napolitano Service Provided:
Garage Door Opener Repair
Technician:
Review:

This crew was great. Pleasant, efficient, and organized. The first time I had someone come out, my door should have been fixed. They were pleasant, just didn't make an effort to determine what the noise was. This could have cost me more money if I wasn't persistent.
Charlene Mcmillan
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Never called any company regarding garage problem other than Precision Garage. Excellent customer service. Fast and on time service.
Policarpio Hipolito
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

I had Precision put in a brand new garage door. It had to be special ordered, because it was an unusual color. Then, today, someone ran into it, with their car! I was so upset, but I called Precision, and even though it is Sunday, they came right out, and got the garage door opened, so I could get my car out. I then ordered another door. Both men, that worked on my garage doors were so polite and efficient. Their prices are reasonable, too. I will never go to any other garage door company, after the good service I have received here. Thank you, Precision!
Suzanne Schumacher
Bill Weier Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Jose was very personable and professional. He diagnosed the problem quickly, explained my options and performed the repair in short order.
William Becker
Jose Perea Service Provided:
Garage Door Opener Repair
Technician:
Review:

Michael replaced the infra-red eye kit on my double door and serviced same. I appreciated his knowledge and expertise in the course of his work.
Edwin Cornish
Service Provided:
Garage Door Opener Repair
Review:

Very reliable company.
Policarpio Hipolito
Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The Tech came as agreed and after diagnosing the problem (short Roller hanging up on our rail) installed a longer roller. He lubricated all of the hinge points and it is much quieter. He was friendly, personable and remembered installing my door in 2014.
Rick Ruth
Service Provided:
Garage Door Repair
Review:

The service I received was timely, and the technician (Mike Napolitano) was professional, courteous, and took the time to explain all aspects of the required service. Thank you for a job well done!
Kathy Wood
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Bill came out and fixed my garage door springs. He also Did a tuneup. He is very professional and personable my garage door sounds a lot better and it works now I appreciate the work.
Sherrie Cullen
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Service tech was on time and completed all work in a hour. Very professional and answered all of our questions.
Mark b. Fisher
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Excellent service. Technician had serviced unit before. I appreciated the return customer discount. Garage door works smoothly and quietly and keypad entry works. Thanks.
Maryjo Davis
Mike Napolitano Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Jose was very skilled and able to repair our existing garage door. He said he would tell us if he didn't think it should be repaired which I appreciated. When we replace the door we'll call Precision again.
Joan Wakefield
Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Was easy setting appointment for repair. Service was fast & freindly. Only had mix up with appointment seter as to what was right part & price, Shane said they had priced the smaller springs that would have worked but not lasted as long. Was to busy and forgot to give your tec my $30 of coupon shame on me. Thanks for fast service, would definlety recomend. Hard to get same day service and be charged extra.
Chuck Proze
A Response from: Don Taylor

We guarantee service at no extra charge within 4 hours or we will waive the service charge fee. Thank you for your review.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 Star rating for Jose. He was thorough in explaining our options and there were no hidden fees. He arrived on time and did the job well. I would recommend him to friends and family. Our garage door is opening and closing smoothly and quietly.
Cara Dawson
A Response from: Don Taylor

Jose represents our company very well. He is the epitome of what we train all of our technicians to be. Thank you for your comments.

Jose Perea Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

employee was courteous and knowledgeable. fixed my problem in a few minutes price was better than the last guy. problem is door started acting up the next day. will call them back out. will see if they will charge me again.
John Zdeb
A Response from: Don Taylor

No sir we should not charge you for that. It is more than likely a warranty situation.

Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

Prompt courteous and no BS thanks guys
Jason Junge
A Response from: Don Taylor

Thank you for your feedback.

Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

5 stars definitely. Good knowledge of job. Very courteous and safety oriented.Will recommend to friends and family. Had door opener previously installed by Precision. Thank you.
Alvin Christensen
A Response from: Don Taylor

I appreciate you taking the time to share your thoughts with us.

Service Provided:
Garage Door Repair
Product:
Cables
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