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Read what people are saying
about Precision Garage Door in:

Hemet Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 187 reviews, averaging 4.78 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert and his helper were great, very curtious and did a great job, I WOULD RECOMEnd your company to anyone and Gilbert and his helper.
Carla Jennings
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I did have a confirmation by e-mail of my appointment, but was called and my appointment was changed to the next day. Gilbert came out right at 8:00. He was very personable and kind. He checked everything, even though my problem was an alignment problem with the safety beams. A good experience.
Barbara Rayliss
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had used your company several years ago and was very satisfied..that home burned down but the garage door remained working...have different home now and called and as usual received very prompt excellent service...tech is great..thank you...
Sandra Eisensmith
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The appointment was made quickly and easily. The repairman was punctual and friendly. He gave me an estimate of $179.00 if he had to replace the circuit board, or $779.00 to replace the entire garage door opener. I opted for the repair. He was done in less than 5 minutes only doing a minor adjustment. He still charged me the $179.00, a complete rip off! The repairman knew exactly what the problem was before he gave me the estimate and tried to make it more than it was. A company that treats customers like that has no place advertising that "it's a name you can trust". All I can say is that you can trust them to rip you off! I will never give them a recommendation and will certainly steer people away from them if their name is ever brought up.
Jim Manzanares
A Response from: Don Taylor

I spoke with Mr. Manzanares regarding this issue and about the misunderstanding. We adjusted the track which was part of the issue with his door, adjusted the motor and did a lube and tune on the door. Mr. Manzanares explained that he is completely satisfied with the repair itself, his door is performing perfectly. His felt the time spent was short for the charge made. There was a misunderstanding on the initial quote, the $179 was not for a circuit board, that would have been substantially more. Nevertheless, I gave him a credit of $50 back on his credit card, which made more satisfactory to the customer.

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My second experience with Precision, the first was several years ago for Door Opener repair. 4-29 my garage door had a cable come unattached, which then skewed door badly, tearing rollers out of track, twisting track, such that door was jammed, up about 18" on one end. Called Precision late afternoon. Friendly, courteous, and helpful. Appointment scheduled. Derek called the next morning on his way and said he would be here shortly. Arrived right on time, "social-distancing" precautions evident, quickly assessed the problem, and told me door was salvageable, which was a great relief. He then explained options, including re-build, which I opted for....new rollers, cables, springs, lube and adjust all parts. He had it finished in less than 90 minutes....look and operates like new. Derek was a gentleman and obviously knows his stuff. I would highly recommend Precision and Derek....both exceeded my expectations. Thanks!!
Larry Finney
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision Door for all my garage door needs now as they came to my rescue a couple of years ago when my garage door would open and I was desperate to get it fixed ASAP and they came out that night and replaced the motor, springs and checked all the joints and the track to make sure it was back in perfect order and i was good to go the next morning. I have them do my yearly maintenance check and all the techs are super professional and go over everything they did with you. Thank you Precision Door for helping me out !!!! :-)
Pam C.
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I want are garage doors installed Monday 2/1/20.noby in your office has called to schedule an install yet, just last Friday when José was scheduled between 10am & 12pm, I took the whole day off from work and nobody showed up or called, I've also called and left messages for don the owner and no luck. these doors better be installed by 2pm the latest tomorrow. john MacLeod ,31540 laki court get the heel over here today or im goibng ti state contractors board
John Macleod
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I wish to thank the Precision Door Service for their speedy service. Our service technician Jose Perea was excellent. He arrived early, provided superior service completing all work quickly and efficiently. Thank you all for your support and service.
John Hay
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision for many years for garage door repairs. Today Precision installed a new garage door opener. They were on time, curtious, kept me updated and informed and cleaned up when job was complete. I am very happy.
Kerry Rojas
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The girl on the phone was terrific, put me down for the same day between 2-4 Jose Perea drove up and was johnny on the spot. I showed him the bad casters and he scoped it out in a few minutes, repaired it quickly, oiled the springs and all is well. GREAT job
George Kanoff
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was on time. Very friendly. The work was done in a timely manor. I Would recommend this company. Happy with everything ????????????????????????
Darlene Soza
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Field Service Tech came out right away and found the problem. Put down 50% deposit ($300) for the garage door system and was told Stephanie would call to set up installation appointment. No call came. I have called them multiple times (it's a dispatch person), gave up and asked for a refund. Now, they won't call me back. Filing a police report on Monday and one with BBB.
Evelyn Inaba
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ken Jaquez our serviceman was very professional and knowledgeable. He clearly explained the options for repairing our 20year+ garage door. Although the electric opener was also old it was still working perfectly. He quickly replaced the springs, rollers and brackets. The door now closes properly and quite than ever before. our only regret was that he didnt have any new keypads in the truck to replace our badly operating one.
Richard Dorisse
A Response from: Don Taylor

Thank you so much for your review. I am surprised that Ken did not have the keypad for your motor. I will look into it and see what we can do about getting one to you.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 is my rating! The personnel you sent was punctual and efficient. Did the job in no time! I will refer your company to others.
Mila Kleist
A Response from: Don Taylor

Thank you so much Mila...we certainly appreciate your review.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

we've been your cilents for years. We so much appreciated Jose Perea coming today and fixing us up with new, improved garage door fixtures. Thanks you, and thank Jose, for providing such prompt service. We just called this morning! Barbara Nowling
Robert Nowling
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I bought my 1st door from you in 1999 or 2000. this time you replaced a strut, a hing and a lube and tune. All was done efficiently. I was very satisfied the professional way Steve handled the job. I didn't think of it @ the time but thinking back. I am surprised I wasn't offered a senior discount. My 1st door was installed by the owner and his wife. You guys have really grown.
Gerald Klopp
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

STEVEN MARSH accomplished the task in about 35 minutes - Now the door opens and closes smoothly. Installing - STRUT-16', 2 HINGES, 10 PDSROOL-4, and insured everything was working properly. Job well done to Steven. Thank you.
Don Hampton
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service
Emmett Sampson
A Response from: Don Taylor

Thank you Emmett for your review. Happy that we performed and served you as intended.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steven work on repairing door, $713.96 worth, on 5/28. door is noisy and jerky, and I still have not received a invoice on work,
Carl Best
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had an awesome experience with our service man Carlos Jaquez. He came out to assess our project to install garage door. We weren’t sure it would be possible because there wasn’t prior frame work. Carlos assured it can done. We were ecstatic. He arrived on scheduled time. Carlos went straight to work. His knowledge and experience was quickly evident. He explained in advance what the project was going to entail. We were so happy after the framing, garage door, garage door opener were installed. It looked very nice. Carlos also informed us how to use the garage door opener. We felt Carlos went beyond our expectations. We’re glad to have found Precision garage door services.
Gabriel Franco
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The large spring on my automatic garage door mechanism broke on Sunday so I was unable to put my car back in my garage. When I checked for a repair service, I was impressed with the reviews from Precision so I called Sunday evening expecting to leave a message. I actually spoke to a receptionist who was very helpful and scheduled service for the next day, today, to come between 4-6 pm. Since I get off work at 2 pm I told the scheduler that if the repairman could come earlier I'd be there. When I got home today at about 2:15 pm Jose, the repairman, was waiting for me. Within an hour he had my door completely repaired including the parts I needed plus service for the rest of the door mechanism. I was very impressed by the workmanship and professionalism of everyone involved. I want to give a special shout out to JOSE who did the repairs and explained all the work that was done. He also let me know the cost before starting the repairs and gave me two options. Thanks so much to the entire Precision team for your help!!!
Lois Lloyd
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door Service is an excellent garage door company. The techs are always on time and very professional and friendly. They get the job done quickly but properly and explain what they did and show you that the problem you may or may not have had is now fixed. Love them and will continue to use them and refer them to all my friends !!
Pam C.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Replaced neccessary hardware and adjusted door to run smoothly. Timely service. Professional, courteous, and efficient service man.
Ned Roberts
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Warning: Be sure you receive several bids before you do business with this business We had a door installed and was over charged by a much as $500.00, The cost was $1470.00. Additionally, the installer,two technicians and owner Don could not resolve our issue with the door opener closing. We had to contact Arrow Garage Door in Hemet to troubleshoot the problem and this was their finding: > limit switch was bad which we told the second technician to check and he stated this was not the issue. Both technicians wanted us to replace the Garage door opener and the board in the opener. > Arrow Garage Door informed us the exact same door by the same manufacturer would have cost us $900.00 installed. Precision door is not a reputable company in our opinion and we will never do business with them again. Buyers beware
Don Bell
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Company provides fast and efficient service. The service person for us was José who explained exactly what he was doing and had a great attitude.
Geri Houck
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We found you had great Yelp reviews and our neighbor recommended you.Your technician Steve Marsh was on time,courteous, very professional. I would highly recommend. Thanks!!
James Wice
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your rep Jose Perea was on time and repaired the springs quickly Very professional. Recommended your company to my realtor (the house is for sale).
Kjell Ostbye
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called last night after being notified by my tenant that the garage door was not working, repairman arrived the next day and hour earlier than scheduled repaired damage and serviced the garage door opener, no complaints, have used the company once before
Delesandro Dean
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Easy to make appointment. Service tech Steve arrived promptly and replaced broken spring and installed new cables. Done quickly and efficiently. Knowledgeable and friendly tech. Price was higher than I had expected, but the job's completed satisfactorily.
Darrel Mclaughlin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We inherited an old working garage door and opener when we bought our house 7 years ago. We decided to 'nurse' the old door opener until it was time to invest in a new one. The repair men have been gracious and understanding when having to 'bandage' the opener. It won't be long before we call them to remove and install our choice of new door and opener.
William Corroo
Service Provided:
Garage Door Opener Repair
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