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Mike Napolitano

Mike Napolitano
Technician
Reviews: 145
Average: 4.80 stars
Mike Napolitano has received 145 reviews, averaging 4.80 Stars:
1 2 3 4 5

Mike Napolitano's Bio:

Mike grew up in Northern California on a ranch, as a cowboy and roper. He currently lives in Southern California and is a father with three children and is engaged to be married.
Mike's family is his inspiration in everything he does. He has a passion for horses, mountain biking and cooking. He also has a true interest in business, society, and how customer satisfaction is proven by fostering ethical business practices. He thoroughly enjoyed earning his bachelors degree in 2010 from the University of Phoenix.
He has an extensive background in the transportation industry, construction and real estate. He is always searching for new opportunities in building customer rapport as professional growth is his daily endeavor.
As a Precision representative, he applies his skills, integrity, and professionalism to meet or exceed our customers' garage door system needs at all times.

Review:

Mike. Has done all the work on my door and has done an excellent job. Always glad when he pulls up in my drive, he lives near by.

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Service Provided:
Garage Door Opener Repair

1 2 3 4 5
Date: 01/05/2018
Install Garage Doors
,
Review:

I am beyond satisfied. I am so impressed with the job they did. I have a 40 year old home and my garage has been a room for the last 20 years. So they had no hardware, no opener and an old door. Within hours I have a Beautiful door which totally adds to the curb appeal and now with all the kids grown and gone, I can bring my new Truck into the garage. Haven’t done that in years! They were nice and professional from the sale to the installation and I recommend them highly. I am going to give them 5 full Stars!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Thanks to Mike for putting new springs in my door in about 30 minutes. Great job. I'm gonna change my door and soon and Precision will have my business.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We were so happy with the same day service! Prompt and expert work from technician Mike! Thanks so much!

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A Response from: Don Taylor

Thank you for your review. Customer Satisfaction is always our main goal in what we do.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Nine months ago I got a new door and Mike Napolitano was the technician they had sent out. He told me my options and I decided on a new garage door. Well, fast forward nine months to a couple weeks ago when I started hearing strange sounds coming from the door as it was opening. I called precision and Mike came out the next day with five star friendly service. He fix the problem and instructed me on what to do annually. I will continue to use and promote Precision Garage Door.

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Service Provided:
Garage Door Repair

Review:

Great Service - Again! Second Garage Door Opener Install - Fast, Friendly & A Great Product. Thank You!

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Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Review:

Always professional with great service. I would highly recommend this company.

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Service Provided:
Garage Door Repair

Review:

Same day 5 star service. Mike Napolitano explained the problem with the broken spring, then explained options for the repair, so was able to make my own decision on repair. Mike was professional & completed entire repair in one hour! Thanks Mike, job well done!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Very happy with service. Mike was very efficient and friendly. He did a thorough job. Thank you.

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Service Provided:
Garage Door Opener Repair

Review:

Mike was very patient and explained every thing he was doing. I was very pleased with the prompt service. He just needed to program the transmitters I had purchased on line'.

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Service Provided:
Garage Door Opener Repair

Review:

The service I received was timely, and the technician (Mike Napolitano) was professional, courteous, and took the time to explain all aspects of the required service. Thank you for a job well done!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I was very pleased with the technician, as he came on time and fixed the problem in a very short time, I was surprised when he said he was done.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Always appreciate professionalism and courtesy...thank you Mike!

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Service Provided:
Garage Door Repair

Review:

5 star service. Mike was very knowledgeable, experienced, professional, & personable. Fully explained the problem & the solution.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Service tech was on time and completed all work in a hour. Very professional and answered all of our questions.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Mr. Mike is very nice and I'm very satisfied with his work.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent customer service by our technician, Mike N. He was on-time, informative, and professional. We truly appreciate a company that stands by their product and hires people that actually care. Thank you!

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Service Provided:
Garage Door Repair

Review:

Excellent service. Technician had serviced unit before. I appreciated the return customer discount. Garage door works smoothly and quietly and keypad entry works. Thanks.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Mike was here within the time frame. He effeciantly diagnosed the problem an presented my options. I picked the one that worked for us without any annoying hard sell from Mike. He finished the work in a reasonable amount of time and showed me all the parts he had replaced. We are very happy with the work and would not hesitate to recommend Precision and Mike.

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Service Provided:
Garage Door Repair

Review:

Always professional and helpful appreciate the good service!

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Service Provided:
Garage Door Opener Repair

Review:

Fast, knowledgeable, polite, service

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A Response from: Don Taylor

Thank you Amy.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Good job but way too expensive!!!

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A Response from: Don Taylor

I appreciate your review and your candid thoughts. Our goal is always 100% satisfaction, and a great value. Part of that value is that we aim to always do it right, give you the best warranty for the money and to be there as promised when you need us. Thank you for being our customer, and we hope you will appreciated the expense now as go forward.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

So pleased with the efficiency of the Service Representative. He determined the problem and had the Door in operation without issue. Now that it is working properly, I realize why it was so noisy. I would definitely not hesitate to call on Precision Door Service in the future.

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A Response from: Don Taylor

We really appreciate your review of our service, and you being our client. Our motto is "We fix garage doors right the first time". We recommend that you have a tune-up annually to keep your door in perfect shape. Thank you for your review.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Service was very prompt and courteous. Service tech gave me several options on how to proceed with the repair. I opted for service only, as I found replacement costs higher than I wanted to spend as a tenant. The tech did work with me on various ways I could proceed. He was pleasant and professional.

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A Response from: Don Taylor

We always try to work with our customers to make sure your door is safe. Safety and customer satisfaction is important to us.

Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

The Tech (Michael Napalitano) arrived on time, briefed me on the problem, explained all my options, no hard sell, made my decision, and proceeded to work in a very professional manner. I would rank him as a valuable employee of your company. Should I ever need more work done, I would request him to do the job

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A Response from: Don Taylor

Mike always does a great job...I appreciate your feedback.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Michael M. was my technician. He came and explained in detail what needed to be done. He did an excellent job and was a very pleasant and professional person. I cannot thank him enough.

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A Response from: Don Taylor

Customer service is our #1 priority. I appreciated you giving your feedback, it reinforces that we are doing the right thing in the field.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Mike was very helpful. They changed my door a couple of years ago . I am happy with their service

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A Response from: Don Taylor

Your feedback is very much appreciated.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Mike Nap came out and replaced the rollers and finished quickly. This is the second or third time I have used your company. Thanks for a job well done.

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A Response from: Don Taylor

Thank you for your review of our service and for being one of our many repeat customers.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I have only dealt with Precision twice once for the door installaltion and today when my outside garage door pad wan't functioning. In both cases I was impressed by the Techs, timely,efficient and thorough. A complete 5.

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A Response from: Don Taylor

Thank you Pat for your feedback. It helps us stay on top of our service. And thank you for being one of our family of customers.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

A small SNAKE was wrapped around the cable pulley that lifts up my garage door. As a result, when it started to raise, the body of the snake guided the cable off the pulley causing the door to bend to one side as it rose. Now all the tracks, and rollers, and door are damaged, bent, coming off the walls.I Can't believe this is happened. Only in Beaumont! PS the snake is dead. Lucky for me I called Precision Garage Door. Mike came over and made a bad situation into a good one in no time at all. I would recommend this service to everybody who needs it. Thanks Mike.

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A Response from: Don Taylor

We've seen lots of garage door problems. However not this one. We are happy we could be of service. Our goal is always 100% satisfaction and we appreciate your review letting us know we met our goal.

Service Provided:
Garage Door Repair

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Precision Door Service
Office: (951) 795-4758
6236 River Crest Dr
Ste G

Riverside, CA 92507
Precision Door Service
Office: (951) 290-3423
26413 Jefferson Ave
Suite E

Murrieta, CA 92562

Licenses

CA State Contractors License
809067

If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:

precisiondoorla.com