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Brent Bassett

https://garagedoorriversideca.comBrent Bassett
Technician
Reviews: 59
Average: 4.93 stars
Brent Bassett has received 59 reviews, averaging 4.93 Stars:
1 2 3 4 5

Brent Bassett's Bio:

Brent was born in Southern California but lived in Atlanta and Colorado before his family moved back to Southern California. He has a degree in Sociology from Cal State Long Beach. He now lives in Temecula. Brent enjoys being with his family, surfing and just being outdoors.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was quick and efficient. The tech Brent was knowledgable and helpful in deciding the best way to repair my garage door. The response time to fix my door was only three hours. I appreciate the fast response and helpfulness. I would use Prescison again in a heartbeat!

- marlin whitener-patterson

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It is such a drag having the garage door suddenly stop working! On Angie's List recommendation we called Precision Door Service at 4PM. It was a good call, our appointment (which could have been that night) was scheduled for the very next day. Technician Brent arrived on time, inspected garage door and opener, explained nature of the problem and offered two options, with prices included. He was professional and efficient, we felt complete confidence in his work. Excellent over-all service. Thank-you Precision Overhead Garage door Service.

- George Newby

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Previous review did not include technician's name and service performed. Please refer to first review.

- George Newby

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with this company and great customer service. I made the request for service and was promptly met with an appointment. Brent was at my door a short time later and did an awesome job. I will definitely use this company again and recommend them to anyone in need of any garage door repairs.

- Jon Harrell

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brent was very friendly and informative. He took care of the problem in less than 90 minutes. He gave me couple options and told me about the life time warranty. I am very impressed with your company and will use you for future recommendations.

- Jon Hong

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you Precision Doors. Great Job and a real fast same day repair. I will highly recommend you to any in need of a garage door repair. Brent was very knowledgeable and knew exactly how to fix our garage door. Again thank you very much.

- Paul Santiago

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brent was punctual, really friendly and knowledgable, and did an awesome job on the door! 5 stars!

- Matthew Salmi

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was very professional, efficient, and punctual. I will be upgrading my garage door in the future, and I strongly recommend this service

- Bernard Balderas

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I highly recommend this company. I purchased my garage door only a few years ago from a company that said it had a lifetime warranty...only to find out not everything was warranted, so when a cable broke and caused addtional damage I chose to have precision do the repair instead. They pointed out all kinds of errors in the original installation (the best purchase price isn't always the best deal.) Precision fixed everything, they were on time and professional. I will definitely send friends their way.

- Dee Elliot

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brent came out and was very friendly and very fast, he answered all our questions and thourghly tested the door before he left. We are very happy.

- Beverly Flannigan

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a broken spring problem and Brent came to the rescue! He was very knowledgeable and explained the mechanics of the garage door and how it operates. He was a very nice guy and professional in his appearance and conduct. This was the first time we called Precision and I can say we were very satisfied with the service we obtained. If we ever need service on our garage door in the future, we will call Precision again.

- Richard Ross

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On Christmas eve our garage door would not close. After calling AHS they told us that their service person(Edge garage door) would not be able to help us for two days. Not good to have garage door open for that long. We had used Precision in our Crestline home and they were great! I found their number and called . Dave Culver was here within 2 hours and fixed the door to be able to close. We decided to replace both our doors and opener and have a keypad installed. Brent Bassett came and did the final measure and our new "lifetime" doors were installed. They look great! Everyone we talked to at Precision Door in Temecula was very helpful. Thanks to all of you.

- Michael Lewin

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We needed services immediately and Precision came out the same day. Their tech provided great service and knowledge and we were extremely pleased with the results. I highly recommend this company for excellent service.

- Shelly Rager

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door spring broke yesterday and it was replaced the next day. Thanks for the quick appointment. The service was done quick and correctly. Your service technician was friendly and knowledgeable. I will continue to use Precision in the future.

- Hector River

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was fast from the phone call all the way to the completion of installing a new opener. Brent was very good at answering my questions and concerns. This company was very professional from the get go. I will recommend and use them again in the future.

- J r Torrez

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was impressed with the information on the web site: promptness, uniforms, service to my area, etc. The technician analyzed the situation and did the necessary service without issues. I liked the lifetime warrantee. He was prompt, courteous, and knowledgeable.

- philip westin

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brent came on time as scheduled, quickly diagnosed the problem and offered alternative solutions. We decided to have him install a new opener. He programmed the remote openers, cleaned up the work site and carted off the old materials. We recommend Precision highly and enthusiastically!

- Jim Gaytan

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have no regrets calling Precision. Customer service was curtious & friendly. The technician, Brent was punctial & offer multiple suggestions & solutions towards the repair. Precision fixed the springs & brought my opener back to life after other competitors suggested purchasing a new opener. Overall the entire precision team from beginning to end was 5 stars! I highly recommend Precision. Thank you.

- Carlos Saenz

Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was experiencing problems with my garage door; it was loud, squeaky, slow to open, etc. Brent showed up on time, diagnosed the problem, recommended a solution, and provided alternatives along with pros and cons to all recommendations. He was friendly, courteous, professional, completed all work in the time he described. In addition, he programed/set everything up including the â??Homelinkâ?? features in both my cars. There are not too many people in the service industry of this caliber.

- Michael Grimsley

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Job well done....very professional.

- Vanessa Brown

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good guys and good work! The price was right, give them a call....

- Joel Robles

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jerad has been the sevice tech for the last two calls. He is very knowledgeable and compassionate. I would hope he fields any future calls I may have. My first dealings with your company was last November. I had just moved into my new home and the door broke with the cable coming off the drum. Brent was the tech and sold me a rebuild for $529.00 which I thought came with a 5 year warranty. I found later that it was just the

- Dan Chumbley

A Response from: Kevin Spratt

I spoke with Mr. Chumbley regarding his thought explaining that I appreciate his input because we can't fix it if we don't know it. We have been back to address his concerns. One being his warranty and the other being door noise. We did install high cycle springs (which are higher quality than the standard springs) and new rollers on his door that carry a lifetime warranty. His prior door and opener were different from what he has presently. His present door is non-insulated steel vs insulated before, and his opener is a 1/3 hp screw drive vs a 1/2 hp belt drive before. This makes a huge difference in the noise levels, which Mr. Chumbley now understands, and states "his next opener will definitely be a belt drive.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service, arrived the next day as promised. Brent was a decent, professional and quick repairperson. I wasn't sold anything I didn't need and now I wish I had the keypad installed too! Great service!

- lillian barnett

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The customer service phone person initially sounded you & intimidated. The technician Brent was confident, pleasant, knowledgeable, relaxed and reassuring. Thank you for Peace of Mind.

- B Goodwin

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very nice guy - explained things clearly, went right at things, clean & neat work area, same when he left. Enjoyed having him here, expect to have a referral for him soon. Very good image for your company.

- Roger Kenyon

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

What wonderful customer service. You should recognize Brent who you hired to represent your company, allows customers to refer! Thanks to Rex!

- Mrs Sherwood

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You guys are great. Very informative. Explained all options.

- Christine Cook

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and courteous.

- Pat Belmont

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding service...customer service oriented.

- Oscar Ramirez

Service Provided:
Garage Door Repair

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Riverside Area (951) 225-4371
Temecula Area (951) 331-3254
Palm Springs Area (760) 459-8572
San Bernardino Area (909) 748-5478
Mountain Cities Area (909) 279-1442
Moreno Valley Area (951) 992-1780
Victorville Area (760) 475-9541
Precision Door Service
Office: (951) 795-4758
6236 River Crest Dr
Ste G

Riverside, CA 92507
Precision Door Service
Office: (951) 290-3423
26413 Jefferson Ave
Suite E

Murrieta, CA 92562
Precision Garage Door Service of Palm Springs
Office: (760) 530-8540
225 S Civic Drive
Suite 1-2

Palm Springs, CA 92262
Precision Garage Door Service
Office: (909) 281-1682
1260 N. Fitzgerald Ave.
Ste 216

Rialto , CA 92376

Licenses

CA State Contractors License
809067

If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:

precisiondoorla.com