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Read what people are saying
about Precision Garage Door in:

Victorville | High Desert Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 70 reviews, averaging 4.43 Stars:
Review:

Great job at a reasonable price!
Joe Sudimack
Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

I'm not happy with the service given me. The garage door looks nice, but my concern has not been addressed.
Valerie Lockhart
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We had trouble finding someone to replace a broken garage door opener with a difficult space problem but they replaced it when others couldn't. Seems to be working great.
Ann Cuevas
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I had a broken spring on my 25 year old garage door and decided to get "the works" (spring, cable and rollers, etc). Better safe than sorry! I chose you guys because of past experience when I was impressed by your techs. Again, I was impressed by your friendly, professional techs....and believe me...I am difficult to impress. Thanks for your prompt service, as well. Hope to never use the lifetime warranty, however, it is nice to have. I will be recommending you to everyone I know.
John Knight
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very Professional explained everything in detail showed him what was wrong I would use these people again and again I highly recommend them
Richard Hopkins
Service Provided:
Garage Door Repair
Review:

my garage door had come off the track and needed some new parts as well. The technician Steve did great job of explaining what was needed and then performing the work. In about 45 minutes it was working again and better than it has in 15 years. Thanks
Gene Shoaf
Service Provided:
Garage Door Repair
Review:

It was fast and easy, no hassle or a million questions! Prompt and great customer service! Thank you!
Rubi Enriquez
Service Provided:
Install Garage Doors
Review:

I would give the tech an average of 2.5 points out of 5. I have 2 doors at this house he inspected only one door. he tried to release the latch from the 2nd door and he was not able or really care to do it. He program both doors ok and one of the openers cover had a screw missing and he did not secure it and left it hanging. His suggestion to me was use tape to secure the cover. After he left i secure it with a drywall screw, and is nice and tight. Very low motivation individual. I hope that this helps to make improvements to your service. Thanks, Mario A. Costa
Mario Costa
Service Provided:
Garage Door Opener Repair
Review:

It was great to call after normal business hours and get a live person to set up an appointment for the following day. Steve was prompt and very courteous taking time to explain everything about the repair and answer any question I posed to him. Thank you for your help in this matter. :)
Michelle Stoker
A Response from: Don Taylor

Thank you so much for allowing Precision Door to service your door. Our goal is always to achieve 100% satisfaction. We look forward to serving you in the years to come.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Had a Garage door issue, the dawn thing jump the track, separated the cables and would not lift. Ran the motor one more time to try and get some response from the door and nothing. All the motor did was hum. OK, that was that not going to burn this thing out. Called Precision after seeing their commercial on tv. They were direct, honest with me about scheduling and were prompt on arrival the following day as scheduled. The technician came out, met mike for the first time, pleasant gentleman, business approach and appearance and dissect the problem immediately and gave me some options that I thought was reasonable. I chose the one I liked and he went to work on it right away. Finished the job in one to two hours and I felt like I had a brand new door. Very satisfied with the work and the customer service and put them on my speed dial immediately. They will be my first call if need be. Thanks Mike for a job well done. Hope not to see you soon. Good job.
Glenford Haylock
Service Provided:
Garage Door Repair
Review:

Great customer service, very professional and great prices.
Augustin Rodriguez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My garage door was not working properly so I called to make an appointment. Within two hours they sent two people out to give me a quote. They explained the problem thoroughly and gave me the price. My door was fixed in about half an hour.
Wilma Jensen
Service Provided:
Garage Door Repair
Review:

Garage door repair. Service was fast efficient and price was reasonable. Showed up on time and called first. Explained everything to me and would definitely recommend. Five stars for sure.
Kristina Fox
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was referred by American home shield .
Viola Sims
Service Provided:
Garage Door Repair
Review:

Price on the phone did not include labor. Idea expecting price quoted on phone.
Donell Harris
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

fast friendly and the repairs were done in no time.
Nancy Habina
A Response from: Don Taylor

Thank you so much for your review, Nancy.

Service Provided:
Broken Garage Door Spring Repair
Review:

They were fast..great job, thank you to Jose and his assistant..
Fahmi (ebe) Ebrahim
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Always professional and helpful appreciate the good service!
Robert La flower
Service Provided:
Garage Door Opener Repair
Review:

I had an emergency! my garage door fell off and it was hanging by 1 hinge, and Precision was there in an hour ,I was so relieved when they told me that they can fix my door the next day.I am very happy with the fast service they provided me with. My only complaint is that the price was a little high for my income but I had know choice at this point, and they were there for me when I needed help. Thank you Precision.
Laura Oneal
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Technicians were knowledgeable professional during the performance of the repair actions. Left work area clean and organized. Friendly and courteous. Thank You for a job well done. JULES
Julius Wetzel
A Response from: Don Taylor

Your review is very much appreciated...it's how we stay in touch with our goal of 100% satisfaction.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

5 STARS DEAN WAS GREAT.
Rick Anderson
A Response from: Don Taylor

Thank you for taking the time to give us your thoughts...very valuable to us.

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

prompt service appreciated
Robert Reidel
A Response from: Don Taylor

Thank you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Home Depot gave me the phone number. There said you did a good job and reasonable. You said we need to replace garage door spring. On our fix income you are to expensive for us.
Janet Williams
A Response from: Don Taylor

I am sorry that you felt our price was higher that what you anticipated. I wish that there was something we could have done to get the price where you wanted it. We would love to have you as one of our clients.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am very impressed by the way you do business. I was surprised to get an email announcing the technician's arrival time along with pictures of your staff for verification! Your tech, Jose, explained everything to me and I fully understood why mechanisms had to be replaced etc. He showed me the defective parts. He was great!
Thana Ash
A Response from: Don Taylor

Thank you for your response regarding our system and our technician. Customer input is the tool we use to achieve our goal of 100% satisfaction.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I'm very satisfied with the work they did. I called them late yesterday afternoon. They gave me an appt. for the next morning. They called to say they would be here in 15-20 mins. and they were. They inspected everything, then went right to work. The new guy(sorry forgot name) installed the new springs and did a great job. I'm very happy right now. Thank you guys
Linda Rime
A Response from: Don Taylor

Your review is very much appreciated.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technician was informative and friendly.Besides being on time, he knew exactly what to do to fix my door. I would recommend him to anybody who ask's. Thanks Precision Door.
Kevin Cooper
A Response from: Don Taylor

Our technicians go through extensive training and will always offer you the 2-3 best options so you can make an informed decision on how to repair your door. We appreciate your feedback.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

5-service was excellent from the customer service to the tech. I was very happy and will be a returning customer. the service tech provided excellent service.
Ronald Mcdaniel
A Response from: Don Taylor

That is what we like to hear from our customers. If we don't we try to fix it...which is why your feedback is so important to us. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was very impressed with the good attitude and professionalism of the technician. He presented three options and explained them thoroughly without any pressure. When I made my choice he did the job perfectly and quickly. He installed a belt drive opener and I was amazed how quite it was. To say the least I was very satisfied and will recommend Precision to my friends.
Edward Mitchell
A Response from: Don Taylor

We are proud to have met or exceeded your expectations...that is our goal.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Liked the people that came out to do estimate.....easy to understand & talk to
Tim Hart
A Response from: Don Taylor

We appreciate your business and feedback.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

They installed a new door with all new hardware about a year ago, but everytime it went up and down it was super loud. I called them and they were able to have a guy out at the time that worked for me. They fixed the issue no questions asked. Great door, Great service! Will use them for all my garage door needs! Thanks Precision!
Kattie Rector
Service Provided:
Garage Door Repair
Product:
Cables
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