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Read what people are saying
about Precision Garage Door in:

Victorville | High Desert Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 89 reviews, averaging 4.52 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service repair person was early but that was ok rather early than late showed him the problem and he went right to work and had it taken care of within 1and a half hours will use them again if need be
Steve Goens
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you guys for being able to come over to fix our garage door the technician was fast he completed the job in just over an hour.
Jose Amador
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was our first time using Precision Door Service, and it was an excellent experience, from the time we placed our initial call to schedule the appointment, to the time the work was complete. Gilbert, our technician, was extremely professional and courteous. He took the time to clearly spell out our options for replacing our garage door opener, and performed the work thoroughly but expeditiously. Overall, I would highly recommend Precision, and plan to use them again in the future. Well done!
Bob Sylvia
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and always whoever comes to the home to fix the garage door has always been courteous professional well-dressed and well-mannered highly recommend precision garage doors, when you call for appointment they get you in right away and they're always on time you always get a polite text or email on their arrival time and a reminder the day before love their service
Michael Togneri
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got my garage door spring repaired today. They did a great job. I have used them before for garage door repair and my garage door opener. This is a great company. I highly recommend them.
Lynda Cook
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phone call made to office in the morning and technician arrived that same afternoon. Very professional. Troubleshooting issue and repair all done in same day.
NS
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well done web site and good reviews attracted me. A waived $49.99 travel to my home fee with work performed made it even sweeter. $89-109 for an INSTALLED door cable. Acceptable. Installing a $5 brace ? I figured $150-$200 tops. Then I get the $358 bill. Blew my mind. Does my door work. Yes. Was the tech professional and courteous. Yes. Am I happy with the service. Yes. Am I happy with that bill. No.
Gustavo Facio
A Response from: Don Taylor

Thank you Mr. Facio for your review. I am sorry that you are not happy with the final invoice. With many mechanical systems it is difficult to visually determine what is causing a malfunction. Our process is to totally inspect the garage door system so you know the condition of your system. Then we inform you of what it costs for variations of the repair, and have you decide how much of the repair you want done. Obviously you are happy with the proper functionality and safety of your door, which is most important. We use the best parts for our repairs, so even though you paid more than you expected, it is a great value. Thank you so much for being our customer.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was great from the first contact to the end of the job. The technician did a great job and explained everything in a professional manner. I would recommend Precision Door Service to anyone in the High Desert.
John Rastaetter
A Response from: Don Taylor

Thank you for your review. It is our way of measuring how well we are doing. Gilbert and all of our team always strives to be the best!.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After meeting Rook he was able to diagnose my garage problem he was up front with how long the issues would last. After Providing different prices he also show me what I was getting for my $$, Over all great experience I would call Precision in the future.
Maurice Mcknight
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Once the guy got here, I really felt like I was dealing with a sales man rather than a repair man. I told him I had their coupon for 15.00 off, he said they have a new program and he would have to charge me 45.00 if I wanted to use the coupon. So why do they even have coupons on their site. Also I thought it was quite pricey at 400.00 to change rwo springs.
Lee Hardwick
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service on a Sunday emergency. Gilbert Garcia was great, personable and took the time to explain all my options. He did not try to upsell me or convince me I needed service I clearly didn't need. He simply explained the problem, the fix options and how to go about future upgrades if I choose. I appreciate that and when I'm not subjected to a "hard sale used car salesman" type employee. He was very good at his job and was in and out in a short period of time.
Barry Belt
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was pleased with the quick service I received. Ken did a great job replacing the broken spring on one of my garage doors. Again, the job was done quickly and professionally. What most impressed me was the positive attitude of Ken. He is a tremendous asset to your business.
Edward Mitchell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kenneth . J was awsome he was informative and let us know are issue was a simple repair. Although Kenneth was outstanding. I have to say his vehicle needed new tires, because they were balding. Hopefully he gets new tires asap.
Carlos Gomez
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision ROCKS! I needed replacement of bottom rubber seal on two garage doors at my home in Hesperia: I contacted Home Advisor and explained my needs and within 15 minutes received a phone call from Precision saying that they could report within 20 minutes! Keith clearly gave me the cost upfront for the repair needed and began installing the rubber seals. He finished the seals in a very short time and lubricated the chain on the garage door openers too! He was very thorough and quick! I appreciate Precision's quick response and good service and will use them again if needed! I highly recommend their services!
Linda Saddoris
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job guys! We had an ugly pink dinosaur garage door. Our installer Carlos Jaquez took it off and o stalled a new amazing door with windows and all in about 3 hours!!! ???????? BY HIMSELF!! Fast worker, precise craftsman, the guy knows his stuff and you can tell by the finish product. He added addition wood frame as need based on our needs without hesitation. Hassle free transaction, it’s been a couple of weeks now and everything works as promised. Thanx guys, German D. Victorville, CA.
German Delgado
A Response from: Don Taylor

Thank you German for your review. We agree that Carlos is a real professional.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found Precision on Home Advisory and the reviews were very good. That helped me make my decision on picking them for the job.
Tacita Hargrove
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I want to thank BJ for being so professional and personable. He also gave me an education on the system I have and I really appreciate the timely manner in which he made it to the house. Thanks for the great service
Dave Dettelbach
A Response from: Don Taylor

T;hank you for your review Dave. Our goal is always 100% satisfaction. Thank ;you for letting me know that BJ met our goal with our service to you, and thank you for allowing us to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had used Precision some years ago to repair and replace a garage door. They did excellent work back then. Recently my lift motors began to fail. They were near end-of-life. I contacted Precision. They arrived with upgraded replacements to the motors and drive mechanisms. The installation was done very well. The work guaranteed. The price was reasonable. The technician explained everything and did not mind my watching him work and learning from him.
Lehman Moses
A Response from: Don Taylor

Thank you for your review. We appreciate hearing from you as it our report card. We always strive for 100% satisfaction..

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Absolutely amazing!! Kenneth was so polite, professional, and just right down amazing!! Got three different quotes in the beginning of my service to choose from which I really liked because they weren’t, trying to up-sell me on anything. They just let me have some ideas to think of the would work best for us. Once I picked they started and had everything I needed. It nice to have same day service. Nowadays it’s hard to get! I’ll definitely, be recommending this company and employee Kenneth for anyone needing garage door services!! Thank you again for being so efficient and professional!! Sincerely, One satisfied customer!!
Doug & ashley Mcdaniel
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job at a reasonable price!
Joe Sudimack
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm not happy with the service given me. The garage door looks nice, but my concern has not been addressed.
Valerie Lockhart
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had trouble finding someone to replace a broken garage door opener with a difficult space problem but they replaced it when others couldn't. Seems to be working great.
Ann Cuevas
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a broken spring on my 25 year old garage door and decided to get "the works" (spring, cable and rollers, etc). Better safe than sorry! I chose you guys because of past experience when I was impressed by your techs. Again, I was impressed by your friendly, professional techs....and believe me...I am difficult to impress. Thanks for your prompt service, as well. Hope to never use the lifetime warranty, however, it is nice to have. I will be recommending you to everyone I know.
John Knight
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very Professional explained everything in detail showed him what was wrong I would use these people again and again I highly recommend them
Richard Hopkins
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

my garage door had come off the track and needed some new parts as well. The technician Steve did great job of explaining what was needed and then performing the work. In about 45 minutes it was working again and better than it has in 15 years. Thanks
Gene Shoaf
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was fast and easy, no hassle or a million questions! Prompt and great customer service! Thank you!
Rubi Enriquez
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would give the tech an average of 2.5 points out of 5. I have 2 doors at this house he inspected only one door. he tried to release the latch from the 2nd door and he was not able or really care to do it. He program both doors ok and one of the openers cover had a screw missing and he did not secure it and left it hanging. His suggestion to me was use tape to secure the cover. After he left i secure it with a drywall screw, and is nice and tight. Very low motivation individual. I hope that this helps to make improvements to your service. Thanks, Mario A. Costa
Mario Costa
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was great to call after normal business hours and get a live person to set up an appointment for the following day. Steve was prompt and very courteous taking time to explain everything about the repair and answer any question I posed to him. Thank you for your help in this matter. :)
Michelle Stoker
A Response from: Don Taylor

Thank you so much for allowing Precision Door to service your door. Our goal is always to achieve 100% satisfaction. We look forward to serving you in the years to come.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a Garage door issue, the dawn thing jump the track, separated the cables and would not lift. Ran the motor one more time to try and get some response from the door and nothing. All the motor did was hum. OK, that was that not going to burn this thing out. Called Precision after seeing their commercial on tv. They were direct, honest with me about scheduling and were prompt on arrival the following day as scheduled. The technician came out, met mike for the first time, pleasant gentleman, business approach and appearance and dissect the problem immediately and gave me some options that I thought was reasonable. I chose the one I liked and he went to work on it right away. Finished the job in one to two hours and I felt like I had a brand new door. Very satisfied with the work and the customer service and put them on my speed dial immediately. They will be my first call if need be. Thanks Mike for a job well done. Hope not to see you soon. Good job.
Glenford Haylock
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service, very professional and great prices.
Augustin Rodriguez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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