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Mike Napolitano
Tech ID#: 1
Reviews: 125
Average: 4.80 stars

Mike Napolitano

Technician
Mike Napolitano has received 125 reviews, averaging:

Mike Napolitano's Bio:

Mike grew up in Northern California on a ranch, as a cowboy and roper. He currently lives in Southern California and is a father with three children and is engaged to be married.
Mike's family is his inspiration in everything he does. He has a passion for horses, mountain biking and cooking. He also has a true interest in business, society, and how customer satisfaction is proven by fostering ethical business practices. He thoroughly enjoyed earning his bachelors degree in 2010 from the University of Phoenix.
He has an extensive background in the transportation industry, construction and real estate. He is always searching for new opportunities in building customer rapport as professional growth is his daily endeavor.
As a Precision representative, he applies his skills, integrity, and professionalism to meet or exceed our customers' garage door system needs at all times.
Review:

Mike, came out an provided us with several options towards the work that could be done to the garage door. His professionalism was without question top notch. Which is the reason we continue to call Precision when there is a garage door issue.
C J
A Response from: Don Taylor

C J, we appreciate your loyalty, as we will always strive for 100% satisfaction.

Mike Napolitano Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Your service is amazing! I called on Friday at noon and had my door repaired by 4 PM -- this is service! And best yet, you honored my 10 year old "life-time" warranty. And Mike was knowledgeable and friendly.
Bart Rice
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

Nice job. Fast and perfect!!!
Cyril Calingo
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I chose Precision based on the reviews on their website. I liked that I was able to get a next day appointment. I was very happy with Mike’s knowledge and recommendations. He also removed old hardware and kept everything clean.
Mary ann Aufderheide
Mike Napolitano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

A spring broke on my double electronic garage door opener. The door became partially bent and would not budge. My car was trapped. I called Precision and Mike arrived within an hour. He replaced only the necessary parts, added a structural truss and was able to salvage the door. Although 25 years old, the Garage Door looks good as new! And the motor is so much quieter. The price for all the special attention was very reasonable. Thank you Precision and thank you Mike.
Dan Henley
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

You called right away and made appointment. Mike came out and went over everything with me and made the repair work within my budget. He was super friendly, clear, concise and caring. Thank you and I’ll be calling in a few months to get the new door done!!
Patsy Boruff
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was very happy and pleased with the service Mike, provided today on my broken garage door spring. He was very polite, curious, friendly, and professional! He explained everything and made sure I understood the various levels of service Precision provided. His work was clean and fast! If all the tech's there are like Mike, then I would highly recommend Precision to all my family and friends. It was a blessing to have Mike perform the service of replacing my broken garage door spring.
Frank Conley
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Very Professional and very efficient, wonderful business.
Jeff Brummett
Mike Napolitano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Great job and told me who was coming
Maryanne Vana
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I believe Mike was our technician and he did a super job in replacing the spring. It was an emergency and Mike advised what should be done and he performed the repair timely. Thanks Mike
Carl Jeremias
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Mike. Has done all the work on my door and has done an excellent job. Always glad when he pulls up in my drive, he lives near by.
Mike Burk
Mike Napolitano Service Provided:
Garage Door Opener Repair
Technician:
Date: 01/05/2018
Install Garage Doors
,
Review:

I am beyond satisfied. I am so impressed with the job they did. I have a 40 year old home and my garage has been a room for the last 20 years. So they had no hardware, no opener and an old door. Within hours I have a Beautiful door which totally adds to the curb appeal and now with all the kids grown and gone, I can bring my new Truck into the garage. Haven’t done that in years! They were nice and professional from the sale to the installation and I recommend them highly. I am going to give them 5 full Stars!
Susan Baldassari
Mike Napolitano Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Thanks to Mike for putting new springs in my door in about 30 minutes. Great job. I'm gonna change my door and soon and Precision will have my business.
John Kiser
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We were so happy with the same day service! Prompt and expert work from technician Mike! Thanks so much!
John Talley
A Response from: Don Taylor

Thank you for your review. Customer Satisfaction is always our main goal in what we do.

Mike Napolitano Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Nine months ago I got a new door and Mike Napolitano was the technician they had sent out. He told me my options and I decided on a new garage door. Well, fast forward nine months to a couple weeks ago when I started hearing strange sounds coming from the door as it was opening. I called precision and Mike came out the next day with five star friendly service. He fix the problem and instructed me on what to do annually. I will continue to use and promote Precision Garage Door.
Cathy Dewitt
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

Great Service - Again! Second Garage Door Opener Install - Fast, Friendly & A Great Product. Thank You!
Ed Durlak
Mike Napolitano Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

Always professional with great service. I would highly recommend this company.
Stephen Rizzo
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

Same day 5 star service. Mike Napolitano explained the problem with the broken spring, then explained options for the repair, so was able to make my own decision on repair. Mike was professional & completed entire repair in one hour! Thanks Mike, job well done!
Ron Bostrom
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very happy with service. Mike was very efficient and friendly. He did a thorough job. Thank you.
Kathleen Cash
Mike Napolitano Service Provided:
Garage Door Opener Repair
Technician:
Review:

Mike was very patient and explained every thing he was doing. I was very pleased with the prompt service. He just needed to program the transmitters I had purchased on line'.
Anita Soto
Mike Napolitano Service Provided:
Garage Door Opener Repair
Technician:
Review:

The service I received was timely, and the technician (Mike Napolitano) was professional, courteous, and took the time to explain all aspects of the required service. Thank you for a job well done!
Kathy Wood
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I was very pleased with the technician, as he came on time and fixed the problem in a very short time, I was surprised when he said he was done.
Serpouhi Arakelian
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Always appreciate professionalism and courtesy...thank you Mike!
Liane Hewitt
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

5 star service. Mike was very knowledgeable, experienced, professional, & personable. Fully explained the problem & the solution.
Martin Stensbol
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Service tech was on time and completed all work in a hour. Very professional and answered all of our questions.
Mark b. Fisher
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Mr. Mike is very nice and I'm very satisfied with his work.
Sarah Pacia
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent customer service by our technician, Mike N. He was on-time, informative, and professional. We truly appreciate a company that stands by their product and hires people that actually care. Thank you!
Scott and Suzi Huchting
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

Excellent service. Technician had serviced unit before. I appreciated the return customer discount. Garage door works smoothly and quietly and keypad entry works. Thanks.
Maryjo Davis
Mike Napolitano Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Mike was here within the time frame. He effeciantly diagnosed the problem an presented my options. I picked the one that worked for us without any annoying hard sell from Mike. He finished the work in a reasonable amount of time and showed me all the parts he had replaced. We are very happy with the work and would not hesitate to recommend Precision and Mike.
Mary Judd
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

Always professional and helpful appreciate the good service!
Robert La flower
Mike Napolitano Service Provided:
Garage Door Opener Repair
Technician:
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