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Read what people are saying
about Precision Garage Door in:

Murrieta, CA

Precision Garage Door of Riverside & San Bernardino County
has received 108 reviews, averaging 4.85 Stars:
Review:

Excellent emergency service and repair. When I called at 3pm I spoke to a live person and did not have to leave a recorded message. The dispatcher I spoke to was courteous and professional. Scheduled a repair tech to come btwn 4-6pm. My repair tech "Dean" called to let me know when he was coming and arrived on time. Dean was also very courteous and professional. Dean repaired my bent track and did not try to upsell me any unnecessary parts. He also took the time to lube my squeaky garage door and advise me about the proper care and maintenance. The best part was that the total repair bill was very reasonable. I would recommend this company to anyone.
John Perez
Dean Laurenson Service Provided:
Garage Door Repair
Technician:
Review:

Happy to provide a 5 Star rating for Precision Garage Door. My technician Bill Weier called ahead to verify the appointment and showed up as scheduled. He explained the issue clearly, what needed to be done, cost options and even took the time to show me some maintenance tips. The job was done quickly and I will certainly call Precision again.
Christian Dephilippis
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

very good service. quick response and courteous service
rhonda mazur
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

I have used Precision on two other occasions and have been more than satisfied with the service techs, how quickly they worked and how fast they completed the jobs. The techs have been friendly and took the time to explain what was wrong and how they were going to repair the deficiencies. I would highly recommend Precision to any friends and/or family. On a scale of 1 to 5, I rate Precision a 10.
Judith Husband
Service Provided:
Garage Door Opener Repair
Review:

your serviceman was courteous and efficient. Grace Natale
Anthony and Grace Natale
Bill Weier Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Jose Perea was great. Called in advance to let me know on the way. Courteous, extremely efficient, gave me some figures on the spot for upgrades we were considering. Could not ask for more.
Bill Lohmiller
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

changed appt due to cancellation, inspected, suggested and gave me choices. very professional and did good job, operates more smoothly and quieter as well, wife happy so I'm happy. would recommend.
John Warren
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Jose showed up earlier for an emergency phone call. Jose was professional and gave us a quote. Got the job done, and we are very happy with our garage door is now fixed.
Denise Cook
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

Jose gave me a courtesy call 30 mins before he arrived to let me know he was on his way. Definitely appreciated knowing when he was arriving. He replaced the broken spring and installed a new one. Now I have a double spring system. Great job Jose. Will definitely rrecommend precision doors.
Rebecca Lewis
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Technician came right on time, diagnosed the problem, and offered three solutions.
Joyce Garay
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Mark was very knowledgeable. All of the work performed was done to our satisfaction. In fact, I am going to call him today for another job on a rental that could use his expertise.
Raymond Mcdermott
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Jose was a very honest guy. He really knows what he is doing and makes sure that we understand what he is doing too. I would highly recommend him to anyone including friends and family.
Henry Diaz
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Rarely give 5 stars. But Jose was close..
Dotty Petersen
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Your tech was very prompt well within time frame very courteous would definitely recommend to my friends
Mike Pitts
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I chose Precision because they were able to come out the same day I called. The techs were nice and courteous. (I clicked on Bill Weier below, but Mike Napolitano was also here.) They were easy to talk to and explained everything to me so I could choose the best option. Hopefully we won
Linda Smith
Bill Weier Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Nice and professional job lance Appreciate it and thank you.
Angelita Weis
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Review:

Bill Weier is a great repair technician. He's very knowlegable and polite and works to repair everything that needs service on your garage door. I would recommend this guy to anyone who needs service. He's not just 5 stars he's probably 6 stars.
Eric Ellis
Bill Weier Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

we were very pleased with your technician Cody Runnalls, he was very knowledgeable with the problem we were having and gave us several ways to fix it. He completed the installation in a speedy professional manner. Thank you Cody.
John Turner
Service Provided:
Garage Door Opener Install
Review:

Garage door spring was broken on both side. Cory made recommendations and then quickly and expertly made the repairs.
Charles Landreth
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We have used your service before and felt that you were very professional and had very good customer service. We would totally recommend you to are friends
Steven Cruz
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Quoted one price over the phone and when the tech came out, the price was double the high end of the price quoted over the phone. Totally overpriced. Go with someone else.
Josh Mclaughlin
A Response from: Don Taylor

Spoke with the customer and explained why the price was what it is, and that to fix his door properly, this is what was needed. He understood it at this point, but he felt that he didn't want the best quality parts, or a permanent fix, as he doesn't feel that this is a permanent residence for him. If it were different, with his discount coupon, this price would have been reasonable.

Bill Weier Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very professional.
William Siao
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

One thing I demand in my business dealings is "professionalism" and Precision was well represented in that area by your technician Cody. It is employee's like Cody that will secure the Precision name and take you to the next step. I say this primarily because while it was not cost effective to make the required purchase to repair, we parted ways as if I had just spent a thousand dollars. I will remember Precision and will be happy to recommend if the occassion presents itself.
Jim Dik
Service Provided:
Broken Garage Door Spring Repair
Review:

Thanks for sending someone this time who knew what he was doing. Jose not only corrected the problem, but found out what was causing the problem. He was courteous, knows his job and represents your company well.
Bernie Riley
Jose Perea Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Extremely happy with service. Bill was very professional and fast. I will call Precision again for garage doors in the future, and will recommend to friends and family.
James Woodland
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Outstanding service!! The technician was very professional and explained the cost and repair in a manner which I could understand. The cost was very reasonable and the work was performed in a timely manner.
Eddie Lemos
Bill Weier Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The technicians were well-trained. The garage door opener is working well and is so quiet compared to the old one.
Bob Elving
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Brent was professional competent and polite. He is an asset in your business and a pleasure to deal with. Thank you for a job well done!!
Brian and Hazel Hopley
Service Provided:
Garage Door Repair
Review:

After coming home to a broken garage door spring, I found your company on the internet and called to schedule an appointment. My first contact was with Ashley, who was helpful and professional. She got me on the schedule for the next morning (a Saturday). She was very good about sending a confirmation email and staying in touch as to when the serviceman would arrive. My service technician, Dean, was on time, very courteous and knowledgeable. He got my door operational right away, and when I needed a special part he even came back on his day off to finish the job! I will definitely use this company again and not hesitate to refer to my friends.
Robin Rolleg
Dean Laurenson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

fast friendly same day service. I will use again for my garage door needs.Thank You very much. Al Hernandez
Albert Hernandez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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