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Connor was a true professional and represented your company in a positive manner.
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Mary Patterson
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door in:
San Bernardino, CA
(909) 748-5478
San Bernardino has received 13 reviews, averaging:
Garage Door Repair
San Bernardino, CA
Date: 03/05/2013
Onlinesubmission
[?]
Garage Door Repair
San Bernardino, CA
Date: 03/01/2013
Onlinesubmission
[?]
your tech jose perea was very curtious and was able to repair my door in next to no time. he was honest and did a great job getting the door repaired and working correctly. he advised me of a few things to help keep the door in good operating order. i will be glad to recommend your company and your tech to friends.
–
Ronald Sparks
Garage Door Opener Install
San Bernardino, CA
Date: 02/04/2013
Onlinesubmission
[?]
We selected Precision as they installed our roll-up door springs a few years ago and always provided good impromptu service for problems. Our opener broke on a Sunday afternoon. I called Precision and was surprised (and thankful) that they could send someone out that day.
Gary Pomfret was the real hero of Superbowl Sunday! He arrive on time, installed our new opener and showed us the adjustment features. This opener runs so smooth and quiet we hardly know it's moving. Gary did a great job!
Gary Pomfret was the real hero of Superbowl Sunday! He arrive on time, installed our new opener and showed us the adjustment features. This opener runs so smooth and quiet we hardly know it's moving. Gary did a great job!
–
Ralph Derrico
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Install Garage Doors
San Bernardino, CA
Date: 01/07/2013
Onlinesubmission
[?]
I'm really with the door Johnny installed. He did a great job. He had to make up things as he went. Did a great job. The parts took longer than planned but the work Johnny did made up for it. Thanks..
–
Jack Leighton
Broken Garage Door Spring Repair
San Bernardino, CA
Date: 11/25/2012
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Garage Door Opener Install
San Bernardino, CA
Date: 11/24/2012
Onlinesubmission
[?]
Thank you for sending Ray to replace/install my garage door opener. What a pleasure it was to have such a knowledgeable and efficient repairman. You can count on me for referrals. Have a wonderful holiday season!
–
Becky Anutloshkin
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Broken Garage Door Spring Repair
San Bernardino, CA
Date: 04/24/2012
Report Cardsubmission
[?]
Matt was very pleasant & efficient. I would call him back with out hesitation.
–
Myrtle H.
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Matt Kolstad
Broken Garage Door Spring Repair
San Bernardino, CA
Date: 03/19/2012
Report Cardsubmission
[?]
Obviously knows what he is doing! Excellent repair!
–
D. Podolske
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Andrew Perez
Garage Door Opener Repair
San Bernardino, CA
Date: 03/13/2012
Onlinesubmission
[?]
I had a problem with my garage door that needed to be repaired. The service technician diagnosed the problem and told me he needed to order a part. The part only took a few days to arrive but the technician did not show up on two different occasions to install the part and overall my garage door was down over 9 days waiting to be fixed.
A Response from Don Taylor:
–
albert perez
After speaking with Mr. Perez, I found that the return visit was not set up on the technician's schedule as it should have been. As a result, the technician was scheduled in other areas of the market that was not in close proximity of the customers address. This was a training issue...the return call should always be set up at the initial service call, which insures the technician's return on a timely basis.
We appreciate all responses, good and not so good. The "not so goods" alerts us to areas of needed improvement.
We appreciate all responses, good and not so good. The "not so goods" alerts us to areas of needed improvement.
Garage Door Opener Repair
Technician:
Sherman Henderson
Broken Garage Door Spring Repair
San Bernardino, CA
Date: 11/27/2011
Report Cardsubmission
[?]
First timer, great experience! Honest, straight and to the point. Would definitely recommend. Thanks!
–
E. Arevalo
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Brad Thompson
Broken Garage Door Spring Repair
San Bernardino, CA
Date: 02/19/2011
Report Cardsubmission
[?]
Jeff was informative and clean. I will recommend his services.
–
J Kessler
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jeff Bowles
Garage Door Opener Repair
San Bernardino, CA
Date: 06/13/2010
Report Cardsubmission
[?]
Excellent! This experience is my first with this company but I will not hesitate to recommend them to my friends and co-workers. Thank you!
–
Linda D. Chaffee
Service Provided:
Garage Door Opener Repair
Technician:
Dan
Garage Door Repair
San Bernardino, CA
Date: 05/25/2010
Report Cardsubmission
[?]
Dan was great. He listened to the full problem description and explained the functional improvement as he did the adjustments. Great guy!
–
Ralph Enrico, Jr.
Service Provided:
Garage Door Repair
Technician:
Dan
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Come visit us at our Showroom & Headquarters:
Precision Garage Door
(951) 795-4758
27280 Via Industria, Suite A
Temecula
CA
92590
Precision Garage Door
(951) 992-1780
130 Walnut Ave, Suite A10
Perris
CA
92571
We Service ALL Major Brands, Including...
- Riverside Area
(951) 225-4371 - Temecula Area
(951) 795-4758 - Moreno Valley Area
(951) 992-1780 - Banning | Beaumont Area
(951) 846-6946
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(951) 763-7569 - Sun City Area
(951) 566-4739 - San Bernardino Area
(909) 748-5478 - Redlands | Loma Linda Area
(909) 435-0539
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(909) 279-1442 - Big Bear Area
(909) 547-3616 - Lake Arrowhead | Crestline Area
(909) 744-5416 - Victorville | High Desert Area
(760) 475-9541
