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Read what people are saying
about Precision Garage Door in:

San Bernardino Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 64 reviews, averaging 4.78 Stars:
Review:

I was not happy with the first flake that was suppose to be out Tuesday before 12:00. He called and said he would be late about 2hours. We had an appointment, so he said he would be there at 9:00 Wednesday first thing. My husband waited till 10:05 and had to leave. 10:30 the guy calls and leaves a message he was here and had to leave.I was pissed!i called and talked to a girl in the office. She did send a man out who helped us. Iam waiting for a receipt for the work done. He said it would be emailed to me.I don't think you want me to go on Facebook . I really was not to happy.thank you.
Kim Trousas
A Response from: Don Taylor

By the time I spoke with Mrs. Trousas she had the receipt but was concerned that she had not gotten credit for a coupon she had. I explained to her that the first technician was hung up on the job prior to hers, which she understood. However, I apologized for the following morning, as that was not handled appropriately by the first technician, but it has been addressed with the technician. I also gave Mrs. Trousas a credit for her coupon. Don Taylor

Dean Laurenson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Service was fast, efficient and courteous.
Amy Wiles
Dean Laurenson Service Provided:
Garage Door Repair
Technician:
Review:

Jose performed really good. The service was about programming the door opener. He was friendly and open for any comment.
Victor Begazo
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
Review:

Fast great service.
Amy Wiles
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Very professional, took his time to fiqure out the problem. Didn't make things up to sell me a product or add work. If openers or doors need replaced i would certainly use them.
John Greco
Service Provided:
Garage Door Opener Repair
Review:

Thanks to Jose he came on time fixed our rental garage door and was very nice to work with.
Shannon Smith
Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

EVERY technician we have met throughout the years have been so very professional, kind and understanding. Today, we met Jose for the first time. You have an outstanding employee in this young man. Whoever does the hiring for your business, knows their business. Thank you all for doing what it takes to make customers happy.
Walter Thompson
Jose Perea Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

The technician arrived on time and thoroughly examined my door. Although one of my rails was badly damaged, he did not have a good one on his truck, he removed my rail, straightened it, made it functional again and re installed it. He also re-adjusted the springs. I was glad he thought outside the box and was able to get my door repaired and working. He was at a disadvantage of having to work in extreme winds as well.
Steve Mccloskey
Service Provided:
Garage Door Repair
Review:

Jose repaired my broken garage door. He was courteous and efficient.
Tanisha Rodriguez
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was very pleased with the technician he arrived on time, he was helpful when it came to choosing the best product to suit my needs. He was efficient and the repair of the spring was done in a timely manner. I will definitely choose Precision when it is time to replace my door. Thank-you Precision for a job well done.
Caroline Gillum
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great company,the spring broke on my garage door the service tech.inspected my garage door point out the problems but also pointed out what parts on the door that were still in good working order.He showed me the different services the company provides and the prices. He did not hard sale me on the most expensive services he informed me and let me choose.Very professional.
Pierre Weakley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Quick service, quality work & friendly employee's what more could you ask for. Very satisfied with price and service provided!!
Joan Potter
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Connor was a true professional and represented your company in a positive manner.
Mary Patterson
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

your tech jose perea was very curtious and was able to repair my door in next to no time. he was honest and did a great job getting the door repaired and working correctly. he advised me of a few things to help keep the door in good operating order. i will be glad to recommend your company and your tech to friends.
Ronald Sparks
Jose Perea Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

We selected Precision as they installed our roll-up door springs a few years ago and always provided good impromptu service for problems. Our opener broke on a Sunday afternoon. I called Precision and was surprised (and thankful) that they could send someone out that day. Gary Pomfret was the real hero of Superbowl Sunday! He arrive on time, installed our new opener and showed us the adjustment features. This opener runs so smooth and quiet we hardly know it's moving. Gary did a great job!
Ralph Derrico
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Your guys did a great job. They where here on time and did very timely job. I would recommend your company to my friends . Precision is a 5 star company.
Jim Noe
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I'm really with the door Johnny installed. He did a great job. He had to make up things as he went. Did a great job. The parts took longer than planned but the work Johnny did made up for it. Thanks..
Jack Leighton
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Ray solved the problem in a timely manner. He was pleasant even though it was late, past 6:00pm
Barbara Willey
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Excellent sevice, polite, efficient and professional
Kathleen Cox
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Thank you for sending Ray to replace/install my garage door opener. What a pleasure it was to have such a knowledgeable and efficient repairman. You can count on me for referrals. Have a wonderful holiday season!
Becky Anutloshkin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Mark did a excellent job. He did take a long time to install but the door is more quiet, smooth running, and powerful. I would suggest he vacuum the particulate material he created. My garage is carpeted and I keep it vacuumed. He worked very hard to get it right. Appreciate his exactness.
Barbara Willey
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I appreciated how Mark was systematic and careful with solving the problem. He was simplistic with his explanation. I was very satisfied. He will come back tomorrow to install the new motor.
Barbara Willey
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Matt was very pleasant & efficient. I would call him back with out hesitation.
Myrtle H.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Obviously knows what he is doing! Excellent repair!
D. Podolske
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

I had a problem with my garage door that needed to be repaired. The service technician diagnosed the problem and told me he needed to order a part. The part only took a few days to arrive but the technician did not show up on two different occasions to install the part and overall my garage door was down over 9 days waiting to be fixed.
albert perez
A Response from: Don Taylor

After speaking with Mr. Perez, I found that the return visit was not set up on the technician's schedule as it should have been. As a result, the technician was scheduled in other areas of the market that was not in close proximity of the customers address. This was a training issue...the return call should always be set up at the initial service call, which insures the technician's return on a timely basis. We appreciate all responses, good and not so good. The "not so goods" alerts us to areas of needed improvement.

Service Provided:
Garage Door Opener Repair
Review:

Andrew was great. He explained everything as he was working. I will use your service again.
A. Cornejo
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

First timer, great experience! Honest, straight and to the point. Would definitely recommend. Thanks!
E. Arevalo
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Jeff was informative and clean. I will recommend his services.
J Kessler
Service Provided:
Broken Garage Door Spring Repair
Review:

Tech was very professional quick and thorough. I recommend his service anytime.
Gabriel Mercado
Service Provided:
Garage Door Repair
Review:

Tech was nice & seemed efficient did not mess around took his job seriously.
S Garcia
Service Provided:
Garage Door Opener Repair
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