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Read what people are saying
about Precision Garage Door in:

Redlands | Loma Linda Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 83 reviews, averaging 4.85 Stars:
Review:

Precision was prompt, polite, and effective. We have bought a lifetime warranty for our garage door.
Guy Kimbrough
A Response from: Don Taylor

Guy, we will be there when you need us. Thank you so much for placing your trust in us.

Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Prompt friendly service with knowledgeable service person
Pierre Assaf
A Response from: Don Taylor

Thank you for your review, it means everything to us that our service is top notch.

Shane Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Service was very prompt and courteous. Service tech gave me several options on how to proceed with the repair. I opted for service only, as I found replacement costs higher than I wanted to spend as a tenant. The tech did work with me on various ways I could proceed. He was pleasant and professional.
Margie
A Response from: Don Taylor

We always try to work with our customers to make sure your door is safe. Safety and customer satisfaction is important to us.

Mike Napolitano Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

I love the outstanding service that your company provides! Professional techs, very quickly solved my problems with two garage doors. This is the second time that I have used your services. Jose was great! He was an outstanding tech, and quickly identified and repaired the problems.
Marcia Bird
A Response from: Don Taylor

Marcia, we appreciate you as our client. Our goal is to serve you in the years to come.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

I would give them a five ! Sevice guy very professional and informative ! I lam very happy with service , I had to reschedule over three times and everyone was super nice !! Thank you
Angela Munez
A Response from: Don Taylor

Customer satisfaction is one of our most important goals. Thank you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Our technician Jorden provided us with " Stellar Customer Service"and I would certainly recommend Precision Door Service to everyone.
Randy Wirtz
A Response from: Don Taylor

Your wonderful comments are very much appreciated, it is reinforcement of our training and our employee.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Garage door opener was not able to close. The light was blinking and the door opened up again. Had to touch the key pad again to close or open again. Bill Weier(technician) was able to solve the problem. Nice and pleasant tech. explained the problem.
Karen Tan
A Response from: Don Taylor

Your review is very much appreciated.

Bill Weier Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

Found you on line, the first contact was good.....Jose came out the next morning and was a very professional. He found the problems explained them to me and after my ok he fixed them. I really enjoyed talking to Jose and would recommend him to anyone. Well done!!!
Richard Lewis
A Response from: Don Taylor

Jose is the epitome of how we train all of our techs. Our goal is always 100% satisfaction.

Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Quick response and very professional job well done!
William Abernathie
A Response from: Don Taylor

Thank you very much for your review.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was very impressed with the precision work and professional demeanor Cody Dohaney provided us on July 27, 15. If I ever had occasion to require garage door services again, I would request this particular technician. Alan VanTassel
Alan Vantassel
A Response from: Don Taylor

Thank you very much for your feedback. Your comments are very important to us as it informs us how our employees are performing in the field.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Had a voucher for reconditioning and roller replacement....both techs really had not seen what was included in the service. Once I showed them the voucher they understood (Admin Dept. should familiarize the techs with the service purchased on the voucher. Secondly, the Techs pointed out the cables that were installed were rather undersized, and I had them replaced with the superior cables offered. The roller replacement was part of the service already purchased. The bearings are fine on my roll up door, and after the sales job, I determined the cables and rollers and spray lube were all that was required. Nice guys, tell them not to try the sales pitch so hard. The door is a little quieter and the cables are now safer than previous.
Howard Butcher
A Response from: Don Taylor

Your feedback is how we get better and we very much appreciate you taking the time to give us your thoughts.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Jimmy was great. He explained everything was friendly and got the job done in a timely manner.
Yvette Rios
A Response from: Don Taylor

Thank you for taking the time to let us know.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Five Stars We chose Precision because of the $15 discount in Yellow Pages ad. The technician Mark Voight was very professional and did an outstanding job. We will recommend your company to all of our friends and relatives.
David Slaughter
A Response from: Don Taylor

Thank you for your review and your referrals.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

just had Precision install a new garage door opener a couple of weeks ago then had a problem I thought was related. It was a door problem, not an opener problem. The repairman fixed it and did not charge. I was willing to pay but He said it was part of the service. Thank you!
Susan Freestone
A Response from: Don Taylor

We want our customers to be 100% satisfied...thank you for your feedback.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

5 stars! Past experience with your company is the reason I called for service this time. Jimmy was professional and knew what he was doing and how to do it. Very happy with the service and repairs.
Michael Newbry
A Response from: Don Taylor

Superb service is our most important product...we appreciate you continued loyalty, and your feedback.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Mark did a wonderful job. Quick, courteous, and on time.
Chris Bower-Fjellsprom
A Response from: Don Taylor

Thank you very much for your feedback.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I had Precision install new cables and springs on my garage door ,was not to happy with the cost from the phone quote .At this point I sent in a rather harsh review and after a talk with Kevin( the owners son ) it was a matter of communication between the pricing with the girl answering and myself. As usual with the right information you will always resolve a problem. Thank you Kevin for your imput and help.
Jim Mathy
A Response from: Don Taylor

Thank you for re-reviewing us after speaking with you.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I called for spring and cable replacement for a two car roll up garage door.iIwas told it would cost $225.00 over the phone and when the Tec arrived he said it is $390.00 and to make me feel better he now would give me bigger springs for this price. I have been a licensed contractor for 39 years and never have run into such foul business practice. As I call around the first price is right in the ball park and at the time I needed the door opened so I could take out my truck, in other words I now had no choice to call another install Co. Very foul practice,I realize they will delete this review however it will be on Yelp and filed with better business. This review isn't just about the money it's about the way they do business. The installer was a really good guy he should be working for a honest company. As for the big springs the $390 price was for the little springs,littler than what I had and as i bitched of the price I was given the big springs for the same cost. If I wanted big I can afford it however the little ones lasted 25 plus years. The problem hear is being deceived. I never complain the damage is done except for you people that will do business with them....
Jim Mathy
A Response from: Don Taylor

Thank you for your review sir and for alerting us of this problem. This was a misunderstanding, or mis-communication as explained by Kevin's communication with you. And thank you for your subsequent review after your discussion with Kevin. Alerting us of a problem is how we get better if there is one.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Five stars...xlnt work Always 100% reliable.
Ken and jeri Thompson
A Response from: Don Taylor

Thank you for being a repeat customer and for your input. We depend on customer input to stay on top of our quality of service.

Dean Laurenson Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Very happy with quietness of new opener and improvements made to door. I would recommend Precision to anyone in need of garage door service.
Ann Smith
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Lance was prompt, personable, proficient. And I am pleased.
susan davey
Service Provided:
Garage Door Repair
Product:
Springs
Review:

5 stars for professionalism and appearance.
Martha and Daniel Housel
A Response from: Don Taylor

Thank you for your appraisal of our business.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

I had a great experience starting with the estimate. Cory laid out my options and answered all of my questions. I'm happy to have a working door again.
Karen Hurlbut
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Garage door was replaced 3 mos. ago. The sound of the roll up garage door did not sound right when it rolled up. The light of the door opener did not go off. Was called to check out the problem. Mark did the service. He changed the hinges and advice to spray every six months to prevent from squeaking and the loud sound when opening the garage door.
Karen Tan
Dean Laurenson Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Precision door service was able to set an appointment to fix my garage door the day of my call, service technicians were informative, nice and efficient in labor time. I am a returning customer and return in the future for any garage door needs.
Toni Mendoza
Dean Laurenson Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Lance was informative, friendly, and professional. I was very happy he was able to come out one Sunday.
Bill Gatlin
Service Provided:
Broken Garage Door Spring Repair
Review:

Jose was professional and courteous. He completed the repair quickly and the garage door is working great!
Debbie Vassar
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

After hitting my garage door with a car rack I needed a new garage door so I looked garage doors up on the Internet and liked what I saw and give you a call. The whole experience was very pleasant other then having to have a new door. Lance was very thorough and very professional and made me feel very comfortable in what I needed to do to replace the door. I wasn
Suzette Smith
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent service! Very professional !
Rebecca Braband
Dean Laurenson Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Jose was a joy to work with. As soon as he entered the garage the door worked perfectly. Must be his aura! After testing it several times it finally malfunctioned and he was able to identify the problem and fix it quickly. He also indicated that the springs making the clunking noise indicated they were about to break. We now have new springs which should last for many years and the door is so much more quiet now. In fact we like to open and close it just to experience not hearing it any more! Thanks again Precision Door Service and a HUGE Atta-boy to Jose.
Tom Patterson
Jose Perea Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
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