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Read what people are saying
about Precision Garage Door in:

Palm Springs Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 64 reviews, averaging 4.80 Stars:
Review:

I was very pleased with Precison he made us feel comfortable that he knew what he was doing.
Victoria Rangel-Espinoza
A Response from: Don Taylor

A sense of security and comfort is one of our goals with every customer. Thank you for your feedback.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Service rep. knew his business, we would use you again.
Gary & sharon Hanson
A Response from: Don Taylor

We appreciate your business and look forward to serving you in the future.

Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

No Receit given to me when I asked; Mark trying to sell me garage door policies at $600.and $800.or more! Said I have no warranty for $225. work! Taking advantage of a Senior Citizen which I will report! I had a new overhead system put in less than 2 years ago and now just paid $225. without a warranty!
Beth Frank
A Response from: Don Taylor

I spoke with Mrs. Frank who had received her receipt by this time. I discussed the work we did and extended her a 2 yr warranty on the springs we install. She was very appreciative, saying "it brought a smile to her face", and I sent a new receipt showing the warranty. I appreciated her review since it gave me a second opportunity to gain a satisfied customer.

Service Provided:
Garage Door Repair
Review:

Bill, called and estimated his arrival time and was here then. It was same day service withing 2 hours in Palm Springs. The cost was reasonable and fair. Thank you.
Dean Krull
A Response from: Don Taylor

Your feedback is very much appreciated.

Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

u get 5 stars from me dean was awesome service was great too bad the rest of the world isn't this nice and efficient
Susan Friedlander
A Response from: Don Taylor

Thank you very much for your feedback...Dean does a great job for us.

Dean Laurenson Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Cost was twice what I expected but after Mark the technician explained my needs and the safety requirements I agreed. Great service and they came after normal working hours.
David Helmholtz
A Response from: Don Taylor

Our goal is to always be transparent about your garage door and opener issues and are elated that we were able meet your needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The service was exceptional. Your technician very polite and a great staff member to your company. I am more than pleased with the service provided. Thank you
Lorraine Giraud
A Response from: Don Taylor

Thank you for your feedback.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Lance did a wonderful job. very clean. I will highly recommend this company.
Nili Jou
A Response from: Don Taylor

Our number one priority is our customers. It reinforces our commitment to hear that our customers appreciate our services. Thank you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I was very pleased with the service provided by Precision. They called when they were supposed to; they arrived on time and they got the job done even though they had to run to a store of a specific part I needed.
Bud Toly
A Response from: Don Taylor

Thank you. We always will attempt to take care the problem while we are there.

Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

internet
Dennis Hennessee
Dean Laurenson Service Provided:
Garage Door Opener Repair
Technician:
Review:

Prompt, professional with great service. I had an appointment on the same day I called. Lance was actually early. He explained our repair options & completed the job in about an hour. We could not have asked for more.
Gen Lopez
A Response from: Don Taylor

Thank you very much for your feedback. This is the exact kind of service that we intend every time.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

My old door mechanics were very noisy and the door opener wasn't working well. I had the roller and springs replaced and bought new openers, I didn't need a new door. Service was timely and efficient. I just open and shut the garage door and listen to the quiet. Great!
Barbara Dufour
A Response from: Don Taylor

Our goal is to always fix your garage door right, the first time. Thank you for your response.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Called for an appointment and within an hour of my initial call, Technician Jose arrived.. He was extremely professional and friendly and very thorough in explaining the problem. He replaced the overhead spring and cables, Would highly recommend the company, Jose and the customer service staff. Good job.
John Huff
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Please accept my thanks for the great job that you did for me. I found myself unable to open my garage door, and -of course- me and my car were trapped. You responded as promised and completed the whole fix in very quick time for a very reasonable price. You are the best. 5 stars!!
Robert W. Parkins
Service Provided:
Broken Garage Door Spring Repair
Review:

Our garage door picked Sunday to break, but lucky for us, Precision Garage Door Service came to the rescue. The serviceman, Joshua, arrived on time and completed the job in a timely manner. He was personable, knowledgable and professional. We highly recommend Precision and would not hesitate to call upon them in the future.
Ernest Peterson
Service Provided:
Broken Garage Door Spring Repair
Review:

Garage was serviced promptly, professionally and the technician thoroughly explained repairs and what was broken. Great job overall.
Jackie Debeni
A Response from: Don Taylor

We are honored to have you as our customer!

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5 stars Problem solved temporarily, spring adjustment needed. Work done was much appreciated.
Don Kerkes
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

Bill represented your company well. He was knowledgeable, thorough and polite. He arrived late, but he called twice with updates on his schedule.
Sue Rawleigh
Bill Weier Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

I was in a fix and needed help ASAP. I had called around and got a call back from Precision and really lucked out as the gentleman said he had a tech who had just finished a job and could be at my place in about 20 min. I don't get these kinds of breaks, this made my day as I was unable to leave my house, the garage door would not even close. Jose explained things to me gave me options, I chose and he did a wonderful job and left his work site clean. I recommend this company and Jose. Keep up the good work.
Dale
Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Lance came out to 37183 Turnberry Isle and worked on the garage door and had to put in new springs as they were bad. He was very knowledgeable and good at what he did. We are Realtors in Sun City Palm Desert and would highly recommend your Company and especially Lance.
Elynn Kennedy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

GREAT SERVICE. DONE ON TIME.
Charles Miller
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Found you on the net. Service person was frienday and concerned with doing a good job. Pleasant experience.
Ted Brush
Dean Laurenson Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

Same-day service was delivered in a timely way. Mark, the repair person, called ahead to let me know he was on the way and gave me an approximate (and accurate) arrival time. He was courteous and provided me with quotes before proceeding with the repair.
Peter Tognalli
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Mark was a very conscientious individual who methodically reviewed the entire operation of the garage door inluding the sensors, wiring, roller wheels, bearings etc. Mark made his recommendations in order to have a lasting repair for many years to come. Thanks again for the great service, I would not hesitate to recommend Precision Door to anyone.
Robert Wheeler
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Bill was informative and helpful besides being honest and a nice guy. He did the evaluation and I believe Mark will come out tomorrow to correct the installation he did of the new door. It is an inch too narrow and is letting in spiders, hot air, etc. The remote also quit working which is apparently a factory issue that perhaps should be communicated to any customers that have the product as you can. All in All I will use you again and recommend you too!
Steve Goldberg
Bill Weier Service Provided:
Garage Door Opener Repair
Technician:
Review:

Very knowledgeable. Explained everything so I could make an informed decision.
Mary Candell
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Technician arrived at appointment time. Was very competent and did exactly what I needed. I would definitely recommend this company.
Lawrence Seeger
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

Lance Thurlow was the service specialist that did the work on the garage door. I will definately recommend Precision Door because of the excellent service we received from Lance. He was very professional, courteous and knowledgeable. We will certainly call Precision should we require further service.
Bill Dennis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Bill called prior to arrival with an accurate time frame. Arrived on-time. Very friendly and personable. Accurately diagnosed problem within minutes. While the part required had to be requisitioned from another vehicle for next day repair, Bill worked with my schedule and, once again, arrived on-time. Bill had a satisfactory answer to all of my questions. I would definitely recommend Bill and Precision to anyone.
John Jackson
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

Great service. Came quickly, polite and made repair and adjustment. Great employee.
James Wood
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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