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Read what people are saying
about Precision Garage Door in:

Fontana | Rialto Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 64 reviews, averaging 4.81 Stars:
Review:

Bill was very professional and knowable. He explained to me what needs to be done and the option I had. He is the type of guy you feel confident dealing with.
Jaime Franco
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great Service - Again! Second Garage Door Opener Install - Fast, Friendly & A Great Product. Thank You!
Ed Durlak
Mike Napolitano Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

I have been a Customer for 3 Years now, and Jose Perea is the person who originally sold me the BEST PACKAGE and repaired my Garage Door, and once again 3 Years later, he shows up again to fix some minor details, but tuned up my door and assured me that door still has a few years left. Very Professional and straight to the point. Solid Customer service and professionalism. Thank You Jose and your helper, he is in good hands and well Trained.
Jesus Reynoso
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

Sales Rep/Technicians and Admin just want to upsell and have not much concern about the safety of their customers. I called main office and told that my garage door is falling apart and not safe. Toi Green told me that someone will come and fix the door before they will replace it once the product will arrive but I have not heard from her anymore and did not returned back my calls as she promised. I was told by the initial sales person/Technician that my new garage will arrive within 3 weeks that is why I ordered the expensive garage after upselling me with better quality product but in reality it will not be delivered for more than 4 weeks. FYI, I called for a repair because I have the warranty from previous services from this company but I was sold the "upgraded" whole garage door assembly instead (door, motor, belt, spring, etc) Services NOT recommended.
Dionisio Vallejos
Dean Laurenson Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

I was very pleased with the technician, as he came on time and fixed the problem in a very short time, I was surprised when he said he was done.
Serpouhi Arakelian
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

5 star service. Mike was very knowledgeable, experienced, professional, & personable. Fully explained the problem & the solution.
Martin Stensbol
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I like the name precision. Salesman explained very well about the product I'm buying. I like the warranty part of the deal.
Marino Alvarez
Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Loved talking to a real person to start! Very accommodating to what I needed as far as time and date. Tech awesome, patient with questions and dog. Quick, professional, and informative
Debbie Figueroa
A Response from: Don Taylor

Thank you so much Debbie for your feedback. It's how we make sure we are meeting our goal of 100% satisfaction. We appreciate you being our customer.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service and workmanship. Doors are the 'eye' of the neighborhood. Really sets our house apart. Service Tech was great and did a professional job. Really took his time. Solid company to do business with.
Gerri Burt
A Response from: Don Taylor

I agree, the door is beautiful on your home. Happy to be of service to you.

Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Prompt, courteous and a great job! Have already referred a friend.
Leslie R
A Response from: Don Taylor

Thank you so much for your review and your referral. This is our main objective every time.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The service guys that came to my place were good. However, they up sold me a number of items and I ended up paying hundreds more than I would have had i gone with someone else. Although the work Jimmy and Johnny was good, I wouldn't recommend this company or use their services again.
Michael N.
A Response from: Don Taylor

First of all Michael, thank you for your response. We use reviews to help us make sure our service promotes 100% satisfaction. Our technicians are trained to provide up to three options of repair for you to choose the level you are comfortable with, which they did. I am sorry that you feel after the fact that it is not worth it. However, the option you chose provides you an excellent warranty that I hope you will appreciate should you need it in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

when one is looking for a garage door repair man look no further, Jose was outstanding from start to finish as he provided fantastic customer service.. he has done a fantastic job in repairing my garage door in which other companies I have called in the past focused on just selling me a garage door in which I did not need. I will give Jose 5 star rating for a job well done as he went over and beyond the call of duty to ensure my garage door was repaired. we were so pleased with his service and will call this company back if needed for more repairs
Mike Manougian
A Response from: Don Taylor

Thank you for your review. We provide options for our customers so they are in the best position to make the best choice for them. Thank you that our mission was accomplished.

Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Excellent services.Thank you Jose & Jimmy.
Kim
A Response from: Don Taylor

We appreciate you feedback and your business.

Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Review:

Took care of my problem very friendly
Herlinda Medina
A Response from: Don Taylor

We appreciate your review.

Bill Weier Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

Very satisfied with the service. Thank you
JERRY GABLE
A Response from: Don Taylor

Thank you for being our customer.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Mark was very professional and gave me several options for the repairs I needed he explained each and it made me feel good about the choice I was able to make with the information provide. I would highly recommend Precision to others. I will defiantly use them again. VERY HAPPY WITH THE SERVICE
Scott Jessip
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Jose was punctual and thourough, thank you for doing a good job for us
Jessica Lisowski
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

From the first call , your Company was Professional , Freindly and helpful . I would recommend you to anyone. Keep up the good work
Alan Shipley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My spring on the door broke and I was unable to open it and get my car out. I contacted Precision after one call to another service and Precision was able to give me same day service. Lance was a wonderful technician and the door works better now than it did before.
Toby Bloom
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Cody is very professional and he explained very clearly our options before starting to repair and replace all the necessary parts of the garage. He did an excellent job and my family is very satisfied with the work he has done. Cody is a real asset to your company.
antonio torralba
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Dean was very thorough and even upgraded and installed my new lift master garage door opener. It works beautifully and is very quiet. Thanks again for the service.
Jason Lowery
Dean Laurenson Service Provided:
Garage Door Opener Install
Technician:
Review:

Bill was quick, efficient, and courteous. Went above than just the bare minimum of fixing and leaving. Good customer service.
Ryan Carter
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

All I can say is wow! I have never had a company that arrives early to a job let a lone do a fantastic job. I had Jose come to my house for a broken spring and the door was stuck shut. He did a quick inspection & pointed out a few other problems with the door that I didn't notice; but all makes since know that my garage door isn't waking up the neighbors when I come home. They are reasonable on the cost of materials & labor and took just an hour to complete the job. I highly recommend this company & will repost this on Yelp. Thank you for all your help!
Scott Lowery
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Mark was very courteous and professional, friendly and knowledgeable . Thank you for completing the job right and on a timely manner.
Ralph Lopez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had a very good experience with these guys. Mike Knows what he is talking about and got me a good deal. He was here on time and explained everything to me.
Francisco Quiles
Mike Napolitano Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Solid experience with Jose, he did a good job in selling me the complete repair on my Garage door. All I had was a Spring that had broken, but the door is already 10 years old and it was a good Idea to protect my investment with that lifetime guarantee, and that is what sealed the deal. I appreciate his candidness and advice. I also sell for a living and I knew right away what he was doing.
Jesus Reynoso
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jose was an excellent technician!!! I am so glad i called to have your company come out and assist me. Jose was very professional and courteous. He definately should be recognized for his awesome work!
Rondina Duron
Jose Perea Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

I would like to rate the service your company provided to our family. The safety of our family was in jeopardy since we couldn't fully close our garage door. You response was prompt. I was given an ETA of 8:00-10:00 a.m. and your technician arrived on time and was very courteous. He called me at 7:45 to say he was on his way and would be arriving at approximately 8:00 a.m. He took the time to make sure everything was done correctly and to my satisfaction. I would like to congratulate you for having such professional and competent staff. I would gladly recommend your company to my family and friends.
Mina Torres
Dean Laurenson Service Provided:
Garage Door Opener Repair
Technician:
Review:

These guys are great ! Came out on time, gave me lots of info. Could not have been better. Highly recommend them.
David Williams
Dean Laurenson Service Provided:
Garage Door Opener Install
Technician:
Review:

Lance Hartlow came @ 7:45 am before 8 am. He was friendly, very professional. We are gratefull and thankfull he came on a Sunday. An finish the work in less then two hours. His very knowledgable. He recommended for us two buy two brand knew springs for our garage door. We are very happy with the job that was done. Thank you Lance Harlow, your the best. An thanks presicion door repair. I recommend them to everyone. An like them in fbook.
Erica Rodriguez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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