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Read what people are saying
about Precision Garage Door in:

Banning | Beaumont Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 138 reviews, averaging 4.87 Stars:
Review:

I now can rest knowing door is fixed thanks to you all for you fine and fast service.The tech was very professional and nice as well:)
Rosalyn Kraut
A Response from: Don Taylor

We are please that we could live up to your expectations. Thank you.

Jose Perea Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

5 Stars. Dean did a great repair job and did so in a very short time. He is a true professional. He explained all the problems of my garage door and his recommendation to bring it back to par. You can be proud of such a dedicated employee.
Ken Godfrey
Dean Laurenson Service Provided:
Garage Door Repair
Technician:
Review:

On time. Efficient.and professional. Very happy with the service.
Linda Novkovich
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We choice your company because we like the things you covered in your ad and then when I called I received a real person who gave exact information about an appointment for the same day service with the name of the technician and a time frame of service also told the technician would call us back at a 30 minute time frame. The technician did call us back and told us the exact time he would arrive Dean arrived when he said he would repaired the garage door in the time frame he told us it would take. Before doing any work the technician pointed out the other weak areas of the door hardware we hadn't noticed but didn't pressure us into repairing them. After going over everything he gave us the opportunity to ask questions and gave us the cost. The technician was knowledgeable and cleaned up the old parts. When all is said is done we are completely satisfied and the pricing is more than fair I would recommend your company to anyone needing garage work. Thank you. 5 Stars all the way.
Dawn Culver
A Response from: Kevin - Operations Manager - Precision Door Service

Thank you Dawn for your comments on our service to you. It is our goal to provide complete customer service and satisfaction by providing all the possible options to fix your garage door that will meet your needs. In addition, we strive to educate our clients so that you can make an informed decision on how to address your immediate and future needs. Thank you for allowing Precision Door Service to earn your business!

Dean Laurenson Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Precision Garage Door was the first company I called, on a Saturday, that answered their phone. I was in a bind and needed help ASAP. What I didn't expect was the on time service by an extremely professional serviceman,Larry. Working in the construction business for almost 30 years, I can honestly say this one of the most professional companies I have ever worked with. I will never call any other garage door company again. Thank you.
David Sharp
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Your associates were thorough and competent. The estimates were easy to understand and all of our questions were answered. We are in the process of considering which steps to follow next.
Harriet Briant
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

Your technician, Lance was a great helper to us. He knew what he is doing and everything turned out great. We are really satisfied with his work. Thank you so much. We will definitely refer your name to whoever needs same kind of job be done.
Henry Yu
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had been pleased with work previously done when I had the cables replaced on my garage door; so I felt confident in using Precision's services again. The identifcation information provided by email on the technician prior to his arrival is much appreciated, especially by Seniors. Mark was courteous and prompt, after calling to verify he was on his way, and provided several quotes for a variety of service options. The job was quickly and expertly done and I would not hesitate to recommend the company or use their services again.
Mary Shea
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Was very pleased with the quick service, both in coming for an estimate the next day, and installing my new door two days later. My son-in-law recommended you to me.
Shirley Ralston
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Jose Perea came originally to repair garage door enough to be able to close it until new one arrived. He was prompt, on time and very professional. He came again yesterday as my newly installed keypad was not working. Again he represented the company in the best of light. I would recommend Precision to friends and family.
Hannah Riceberg
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Primarily chose Precision because it was late on a Friday afternoon when my garage door 'broke.' The technician who came to repair it that evening was prompt and efficient and repaired it enough to close. When the technician came to install my new garage door and opener, again - prompt and efficient and was only there for 2 hours and I appreciate the clean-up of debris after installation. Both technicians were courteous and respectful.
Hannah Riceberg
Jose Perea Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

We were very satisfied with the work Lance did on the garage door in Beaumont. He did not hesitate and "look" things over, he went right to the source and had it done in no time. Very good worker. Thank you,
George Pospisil
Service Provided:
Garage Door Repair
Review:

Dean came out to replace worn out springs, and did a great job fixing those as well as other parts of our garage door system so that it works perfect now. I was really impressed with his service and attitude. Thanks for a job well done!!
Steve Brown
Dean Laurenson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Did a good job on my garage door. Really satisfied !! Keep up the good work.
Terry Grosher
Bill Weier Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Fast, skilled, and courteous. Even on a no charge repair (defective part, not their fault), they came out on a Sunday and got the work done quickly. I recommended them to my neighbors!
Scott Mitchell
Dean Laurenson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Thank you for sending Cody to repair the garage door opener on our rental house. He did an excellent job and he is a pleasure to work with.
Beverly Bishop
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Happy with the availablity of the technician, Cody. The price was reasonable. Cody, explained the quality of the materials he was using. He left no mess! I love that!
Chris Ibarra
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Bill was very courteous with a smile on his face the whole time he was here. Our garage door was tweaked and he charged according to what he saw and later he said it wasn't as bad as he thought. He did a good job and we are pleased with his work. He is a nice young man. The only problem I had was that I originally paid almost 700.00 in 2010 and the guy told me it would be a forever fee for fixing the door FOREVER. My husband has parkinsons and can't do anything so I paid the 700.00 to be covered. Now they say that is only for parts so I feel I was overcharged the first time. He told me it was for anything that would happen but now I am paying again. I talked to Don and he did take some off this time but I felt I shouldn't have to pay at all. My neighbors told me I was really taken the first time and I feel that way too. What does FOREVER for anything mean to you? Dorothy Rumph
edward rumph
A Response from: Don Taylor

Thank you very much for your response. There was a misunderstanding of our lifetime warranty. Our customers' understanding was that everything that could happen to the door is covered forever, regardless to what it may be. We replaced all of the vital parts on her door system, and we warrantied all of those items for as long as the customer lives in the home. There are other things that may happen that are outside this warranty, such as crashing the door with a vehicle, cracks in the door sections, or even other part failures. Such was the cash here. We did attempt to mitigate the expense due to the misunderstanding, as we always want our customers to be 100% satisfied. Don Taylor

Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

I was very impressed with your ad in the yellow pages that let me know you had certified, uniformed technicians. I was also impressed when I got the email confirming our appointment with pictures of the technicians. Thank you for sending Cody to repair the garage door for us. It was a pleasure to meet him as he was friendly and courteous as well as on time for the appointment. He explained the problem with the garage door opener and gave us the options of what could be done to make it work the best and last the longest. Keep up the good work!
Beverly Bishop
Dean Laurenson Service Provided:
Garage Door Opener Repair
Technician:
Review:

A problem occured with the installation of my new garage door which was partly due to previous construction in the garage. After only one phone call, the techs were out the next morning. They were courteous, friendly, professional and eager to please. They were open to my suggestions as to how to solve the problem and together we got it corrected to our mutual satisfaction. I highly recommend Precision overhead garage door service. A special thanks to Mike and Mark.
John McGovern
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you Bill, for your efficient and professional service.
TIM WANG
Dean Laurenson Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Cody was very professional during the installation of the unit that was installed in our garage. He explained the functions of the keyboard and remotes in a manner that was easy for my wife&I to understand. He would be an asset in any business that he chose to be a member of. He is a very nice young man Gail&Rita Marcotte
Gail Marcotte
Bill Weier Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

A very good experience with your company. The gentlemen that saved the day was named Dean.... Polite, thorough, respectful. Explained all my options available. I will recommend your company to everyone I know. From my phone call at 8 am.... And a person answered, set up appt quickly. One hour later the technician Dean called me, introduced himself, told me he would be at my house soon... And he was:) smooth transaction and the price was more then fair:)
Carolyn Costello
Dean Laurenson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

They did a great job. Tech was on time, friendly, and dressed appropriate. Professional evaluation,gave several options without pressuring. Advised me of all aspects of the job and cleaned up after. I have nothing negative about my expirence. I appreciated the lifetime warranty on all the moving parts. However, I was provided with nothing in writing at the time. I was told it will come in my email but haven't seen it yet. I assume I will get it but I like to see things in writing before giving my money. That was the only problem I had. I think if you have time to send this my receipt could have also been sent at the same time
Ralph Pietropaula
A Response from: Don Taylor

As you know we are a paperless environment with our invoicing and are currently emailing your receipts. However we are evaluating a way to print receipts on the spot instead of emailing. Thank you very much for your review. Don Taylor

Dean Laurenson Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

The technician was very helpful and shared his knowledge with me, which helps when you are spending a good amount of money. I feel that the up pricing on the parts was a bit high, but probably an industry wide issue. I do not think I would use any other company. The technician was on time, and being able to know who was coming to my house prior to the day really helps out.
Kenneth Edward
Service Provided:
Garage Door Repair
Product:
Springs
Review:

never have I encountered such a kind and helpful tech EVER! He listened to what the problem was, annualized it himself, explained everything to me thoroughly. I so appreciate your company sending this man to my house to fix what was a stressful day and made it pleasant. He efficiently worked and finished in a timely manner too. I will definitely refer this company and this Tech,Dean to any one looking for a garage door company! thank you again, Gina
Gina MacKinnon
Dean Laurenson Service Provided:
Garage Door Repair
Technician:
Review:

It has been so long now I forgot the technician's name. He was efficient, answered all our questions, did an excellent job! We would call you for any other updates. Sincerely, Mary C. Huffman
Mary Huffman
Mike Napolitano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Extremely professional installation. Would and have passed on references to neighbors and a couple hundred car club members
Ken Painter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

mike was very professional. explained all the little details.
Y Thornhill
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Thank you for a great job.
James Haase
Dean Laurenson Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Technician:
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